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Heartland Hotel Auckland Airport

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Heartland Hotel Auckland Airport
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1,091 Reviews from our TripAdvisor Community

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There are newer reviews for Heartland Hotel Auckland Airport
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Showing 1,027: English reviews
Brighton, United Kingdom
Reviewed 11 February 2015

we had avery early flight out of Auckland so chose this hotel as it was 10 minutes from the airport. The attraction was the very efficient shuttle service to the airport The room was clean,beds comfortable and the hotel staff were efficieent and friendly. The meal in the dining room was adequate and well presented- fish and chips! the free...

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Helpful?
Thank martinSussex
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your valuable feedback for our team

Youlgreave, United Kingdom
Reviewed 10 February 2015

We arrived jet lagged from 24 hours of travelling at midnight and the staff couldn't have been friendlier or more efficient. Use the phone at the airport to call for the shuttle. The hotel does its job perfectly.

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Thank WanderingBrit
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for taking the time and your comments will be shared with our team

Reviewed 8 February 2015

We stayed here for one night as we had a very early flight. The staff were very friendly and organised a hassle free transfer to the airport. Room was clean with good tv channel choice and unlimited wifi. Would definitely stay here again if needing to stay near auckland airport

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Thank Lucy D
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

The team appreciates your valuable feedback

Arizona
Reviewed 1 February 2015

Our flight arrived late - near 11pm - and there is a hotel shuttle phone to dial Heartland for a pickup from Auckland International Airport. Our wait was about 10 minutes. Because we stayed just a few hours (had to leave by 7am next morning to catch a bus), we didn’t have a chance to use any facility except retiring...

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Helpful?
Thank aroundwould
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your feedback. Free wifi internet is now available in our guest rooms. Our Suites also have microwaves available should you choose to book an upgraded room type.

Idaho
Reviewed 28 January 2015

We stayed for only a few short hours as we had an early morning flight. The pool was nice but quite chilly. Unfortunately the hot tub was out of order, it looked like they were going to resurface it. We left before breakfast so we can't comment on that. The TV worked but the internet was hit and miss. The...

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Thank BoiseBronco
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your feedback. On behalf of the hotel I would like to sincere apology for our spa pool being of service. Due to unforeseen mechanical issues this was out of service. Our Maintenance team have now rectified this and the spa is now up and running for guests enjoyment.

Adelaide, Australia
Reviewed 25 January 2015

This hotel is a little gem. 2kms from the Airport with free airport shuttle service. we booked an interconnecting room for our family. The rooms were very spacious, comfortable and overlooking the front of the hotel which had a pool. They have a bar in the lobby which makes a nice cappuccino, which we had in the morning. Other hotels...

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Helpful?
Thank adelaide69
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your valuable feedback.

Birmingham, United Kingdom
Reviewed 25 January 2015 via mobile

We flew in from Christchurch to then fly on internationally the next day and in the meanwhile stayed here. Good comfortable room. The transfers to and from the airport were helpful. ( this is also how you can get into auckland, by a bus from the airport) the internet was a bit slow but still useable. The only disappointing thing...

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Helpful?
1Thank Alexander R
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your feedback. Our Executive Chef is working with the team to improve our breakfast standards. Thank you once again for letting our team know your feedback

Nelson-Tasman Region, New Zealand
Reviewed 23 January 2015

Probably the best budget airport htel I have ever stayed at. Efficient, friendly staff. Clean well appointed room with an opening window. Quiet. Quaint little restaurant with good quality well priced food. Outdoor pool. Comp shuttle service to and from the airport. Really could not have asked for more. Well done . See you again sometime.

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Thank jugs59
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Your valuable feedback will be shared with our team. Thank you very much for taking the time to share your views

Vancouver, Canada
Reviewed 21 January 2015

This place was so close to the Apex Car Rental Airport Return site that the shuttle from Apex took us right to our hotel door! We booked this hotel on hotels.com and arrived to a ground level unit. We never accept ground level units but we decided to suck this one up as we were there solely to repack our...

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2Thank DMT1213
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

The hotel appreciated your honest feedback and our housekeeping team can learn from your feedback. Our Executive Housekeeper will make it a priority to double check our foldaway couches are all clean and tidy for all guests enjoyment.

christchurch
Reviewed 14 January 2015

We stayed here twice, each between international flights and found it to be a really great choice for this purpose. When you get your bags you pick up a phone at the arrivals and the shuttle will come collect you. The staff were efficient and friendly and the room was clean and comfortable. We had a room overlooking the carpark...

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Helpful?
Thank lucystarbuck
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your feedback. Our swimming pool in the middle of the driveway is an interesting choice of placement. The location however is perfect for all day sun and when relaxing in the pool side you would not even notice the location with the green foliage surrounding this area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Within 5 minutes drive of Auckland International and Domestic Airport, Heartland Hotel Auckland Airport offers a convenient, comfortable, clean, affordable and spacious airport stopover accommodation solution for individuals, families or special interest groups. Other great benefits include FREE local phone calls FREE WI-FI FREE airport shuttle pickups and drop offs, friendly and welcoming yet informal kiwi style hospitality. Our property features an outdoor swimming pool and spa, plenty of onsite parking, conference facilities, a breakfast room and a lobby bar serving light meals and refreshments. For a more subtantial food offering there are several eateries within walking distance! ... more   less 

Additional Information about Heartland Hotel Auckland Airport

Address: 14 Airpark Drive, Mangere 2022, New Zealand (Formerly Bella Vista Express Hotel Auckland Airport)
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: €114 - €227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heartland Hotel Auckland Airport 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Ventura Hotel Airport
Ventura Hotel Mangere
Heartland Hotel Auckland Airport Mangere
Hotel Style:
#5 Luxury Hotel in Mangere
#5 Romantic Hotel in Mangere
#5 Family Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Heartland Hotel Auckland Airport staff and other travellers.
16 questions
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Questions? Get answers from Heartland Hotel Auckland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free airport shuttle service and late check-out up to 12 noon is allowed upon your request.”
 of 5 bubbles 879gh, 4 Jan 2017 | Read review
“Shower and facilities all very good.”
 of 5 bubbles anthonysY4044UT, 25 Dec 2016 | Read review
“Get a room at the front of the hotel”
 of 5 bubbles helenwr2015, 18 Dec 2016 | Read review
“Ask to be at the opposite wing to the Chinese tourists or find another hotel”
 of 5 bubbles basename164_friends, 6 Dec 2016 | Read review
“A good hotel for travellers needing a stopover close to Auckland airport”
 of 5 bubbles Helen638, 17 Nov 2016 | Read review
5 of 5