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Heartland Hotel Auckland Airport

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Traveller (136)
Room & Suite (229)
Dining (27)
Overview
  • Excellent25%
  • Very good50%
  • Average18%
  • Poor4%
  • Terrible3%
Travellers talk about
“free shuttle”(103 reviews)
“auckland airport”(145 reviews)
“next morning”(72 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,251)
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1,174 results
Traveller rating
296
557
218
58
45
Traveller type
Time of year
LanguageEnglish
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296
557
218
58
45
Show reviews that mention
All reviewsfree shuttleauckland airportnext morningcomplimentary breakfastshuttle servicean overnight stayindustrial areaspa bathcar parkingthe ground floorone night stayearly flightlate checkafter midnightwake up callchecking inbetween flights
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1 - 5 of 1,174 reviews
Reviewed 3 days ago via mobile

Great from start to finish!! We stayed here after a dreadful night at another Airport motel. Clean and tidy spacious and super helpful staff. We will use again the next time we are in Auckland. Close to airport and easy to city.More

Thank Dawn G
Response from hhaa14, Assistant Manager at Heartland Hotel Auckland AirportResponded 2 days ago

Good morning Dawn G, Thank you for staying at Heartland Hotel Auckland Airport and taking the time to provide us valuable feedback. It's great to hear that the team and hotel looked after you, after you had a poor experience elsewhere. We hope you made...More

Reviewed 4 days ago via mobile

From the time we checked in to when we checked out and boarded the hotel shuttle to the airport everything was wonderful. Will stay again. Friendly staff, efficient staff. Food was very good also. No complaints at all🤗More

Thank PaulDM8
Response from hhaa14, Assistant Manager at Heartland Hotel Auckland AirportResponded 2 days ago

Good morning PaulDM8, Thank you for staying at Heartland Hotel Auckland Airport. We are glad you enjoyed your stay with us and that from the time to checked in, to the time you checked out, you were looked after by the friendly & efficient staff....More

Reviewed 1 week ago

We were required to transit Auckland on two occasions a week or so ago and selected the Heartland Hotel near the Auckland Airport. We had pre-booked … one of the services that prompted us to use this location was the free shuttle service. From our...More

1  Thank rogeria l
Response from hhaa14, Assistant Manager at Heartland Hotel Auckland AirportResponded 6 days ago

Good morning Rogeria, Thank you for staying at Heartland Hotel Auckland Airport and taking the time to provide us with valuable feedback. It's great to hear that you felt so welcome during your stay with the professional yet friendly staff. I will pass on your...More

Reviewed 1 week ago

Like most guests, we stayed here one night between two airplane flights during our trip around the North Island. Access to the airport is the positive and negative aspect of staying here. There is a free airport shuttle. You just pick up a special airport...More

Thank Brewbaker
Response from hhaa14, Assistant Manager at Heartland Hotel Auckland AirportResponded 1 week ago

Good morning Brewbaker, Thank you for staying at Heartland Hotel Auckland Airport. We are glad you enjoyed your stay with us and that the complimentary shuttle and team assisted where possible. Thank you for your valuable feedback from your experience with us. I will pass...More

Reviewed 1 week ago

The hotel is in a great location that was actually down the street from my car rental place. There were a couple really close restaurant options but we opted to eat at the place downstairs. I got the curry of the day and my boyfriend...More

Thank azygrl
Response from hhaa14, Assistant Manager at Heartland Hotel Auckland AirportResponded 1 week ago

Good morning Azygrl, Thank you for staying at Heartland Hotel Auckland Airport and taking the time to provide us with valuable feedback. I will pass on your feedback to our team. We look forward to welcoming you back again soon. Thanks and kind regards, Tim...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Room Service
Free Internet
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Laundry Service
Banquet Room
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Multilingual Staff
Conference Facilities
Things to do
Pool
Bar/Lounge
Restaurant
Details
Price range
US$104 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Quiet Hotel in Mangere
#3 Mid-range Hotel in Mangere
#5 Business Hotel in Mangere
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$104 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Quiet Hotel in Mangere
#3 Mid-range Hotel in Mangere
#5 Business Hotel in Mangere
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (136)
Room & Suite (229)
Dining (27)
Pool & Beach (17)
Amenities (14)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Nawaday A
24 November 2017|
AnswerShow all 2 answers
Response from Lawrence R | Reviewed this property |
Try the Novatel airport hotel ..... we’ve stayed at both and recommend to stay there, we even found it cheaper ! If your flying it’s just across the street from the international airport and is “Quite”
0
Votes
jeff h
12 November 2017|
AnswerShow all 3 answers
Response from northernkiwi | Reviewed this property |
Please check with the hotel, note this is a travellers hotel, not a resort.
0
Votes
MDD1963
5 August 2017|
AnswerShow all 5 answers
Response from hhaa14 | Property representative |
Once you have cleared customs and have your bags ready to go please use the free phone located at the ISite and dial 31 and the team will advise when the next available shuttle will be down to collect you. Our reception is... More
0
Votes
Room Tips
"We enjoy the ground floor rooms as it is easier if you have luggage and there is direct access to the car..."
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"maybe ask for carpark side as the other could be noisy with traffic etc"
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"Essential You Get a Room Not Backing on to the main Airport Arterial Road"
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"Helpful and friendly staff. Handy free pick up and drop off to airport."
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