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Holiday Inn Auckland Airport

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Holiday Inn Auckland Airport
Holiday Inn Auckland Airport
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828 Reviews from our TripAdvisor Community

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Showing 764: English reviews
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Fiji
Reviewed 2 weeks ago

This hotel is located a short shuttle bus ride from Auckland Airport, the yellow bus runs every 30 minutes or so (NZD$6 one way). The hotel and grounds are quite expansive, but in a light industrial estate so not much to see or do. From check in to room service , to room cleanliness to the bar, the staff were...

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Helpful?
Thank De_Chook
Scott S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora De_Chook, Thank you for your review, it makes me smile to think we exceeded your expectations. I hope you enjoyed your time in NZ. Kind regards Scott Schaefer General Manager

Brisbane, Australia
Reviewed 3 weeks ago via mobile

I stayed here for a business trip. Checked in & advised I didn't have my IHG number with me. Advised to get it and bring it back later as they had no access to system - um okay. Would it be better to say - we'll allocate to your booking when system is back? Had the pad Thai for dinner...

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Helpful?
Thank journey7777777
Scott S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Journey777777, Thank you for taking the time to leave us some comments regarding your stay. I am sorry that you did not enjoy your time with us. I will share your feedback with the team and ensure that we learn from the experience. Thank you once again. Scott Schaefer General Manager

Reviewed 3 weeks ago

We picked the Holiday Inn for our last night in New Zealand--we were flying in from the South Island a night and leaving the next morning, so we wanted something close to the hotel and with a shuttle. First of all, the shuttle is a general hotel shuttle, not just for the Holiday Inn, and it cost 6 dollars each...

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1Thank S4399FRlaurae
Scott S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora S4399FRlairae, Thank you for your detailed and honest review of our hotel, you certainly haven't held back. I will ensure I contact the shuttle provider with your feedback, I am sure they will be eager to improve their service. Please note that all hotels in the airport district use this service. Every 30 mins is the scheduled drop...

Auckland Region, New Zealand
Reviewed 3 weeks ago via mobile

I was somewhat bemused to read the previous review as I experienced a similarly appalling encounter with the same rude and extremely arrogant staff member! I don't know what this person's problem is but I was made to feel more like an intruder than a guest! Interaction with this person really soured my visit to the Inn - to the...

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Helpful?
Thank cinqu0
IHGService, Guest Relations Manager at Holiday Inn Auckland Airport, responded to this review

Dear cinqu0, Thank you for your review and for staying at the hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is truly regrettable to hear that you experienced inconvenience due to the level of staff service received and...

Rangiora, New Zealand
Reviewed 3 weeks ago

So this was my first time at this Holiday Inn. Placed there through my work and included meals. Being a 'larger' lad, I do enjoy my buffets...until now. Tried the dinner bufffet ONCE. Dried up and nasty. Had to drown the roast pork in apple sauce just to get it down. The breakfast buffet wasn't much better. Food is being...

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1Thank 51Polarbear
Scott S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora 51Polarbear, Thank you for taking the time to leave such detailed feedback, it is always appreciated. There is a lot for us to work on going on your comments and we will. I'll ensure that our Chef reviews your comments regarding the buffet and makes any necessary changes. Thank you again Scott Schaefer General Manager

Auckland, New Zealand
Reviewed 3 weeks ago via mobile

An unfortunate experience after having previously spent some very good times here both for work & personal travel. After arriving late I accept the booking was confirmed late in the afternoon only to arrive to a front desk that is usually buzzing, to an unhelpful Duty Manager, Swapnil. Being told of a rate that was twice as much as what...

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Thank Neta T
Scott S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Neta, Look forward to connecting about this during your conference next week. As always we appreciate your feedback and no doubt Swapnil will grow as a Duty Manager as a result. Thank you again and I'll see you early next week, my business card is attached to a welcome card in your room if you need me over...

Bakersfield, California
Reviewed 4 weeks ago

We enjoyed our stay here very much. When we arrived we were greeted by Craig and Merita who were very knowledge and went out of their way to help us. (There is no lift and they even helped us get our luggage to the second floor room.) The room was clean and nice. Deny in the restaurant served us their...

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Helpful?
Thank nowels1941
Scott S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora nowles1941, Thank you for your kind words. I am glad that so many of our team members had a positive impact on you. I will ensure that this great feedback is passed on. I hope we have the chance to welcome you back in the near future. Kind regards Scott Schaefer General Manager

Reviewed 4 weeks ago

We stayed here for an overnight stay after a concert. We tried to call to say that we would be late checking in (The Traffic was gridlocked), but didn't get hold of them, so we just rocked on up anyway. We got there around 11.15 and the reception was fully staffed. The staff were fantastic, I wish I had told...

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Thank Susan O
Scott S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Susan O, Thank you for your review of our property I really appreciate it. I will certainly pass your comments along to the team. I hope you enjoyed the Adele Concert. Kind regards Scott Schaefer General Manager

Katikati, New Zealand
Reviewed 4 weeks ago

This place was amazing. Easy to find, beautiful surroundings, loads of parking. Entrance and booking in was really nice, well groomed staff and most helpful. Room number was 1163! This place was big! Room lovely, one end all window and sliding doors,great as it was so hot, two king singles, (I went with a friend and they accommodated us with...

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Helpful?
Thank Anne A
Scott S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Anna A, Thank you so much for your review, it made us smile. I am glad that you enjoyed your stay and your conference. I hope we have the chance to welcome you back in the near future. Kind regards Scott Schaefer General Manager

Cairns
Reviewed 4 weeks ago

Convenient location to the airport, thou not walking distance. Shuttle bus service very good and generally on time. Overnight stays while between flights this is the place to be. Accommodation is typical Holiday Inn and very good. Restaurant was Ok and the meals were good, buffet or a la carte.

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Thank Hpas
Scott S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Hpas, Thank you for your review of our hotel, we always appreciate feedback. I hope we have the chance to welcome you back in the near future. Kind regards Scott Schaefer General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Auckland Airport is located only 4km from Auckland International and Domestic Airport Terminals, set amongst 10 acres of tranquil established gardens, out of flight paths and set back from the road away from traffic – Holiday Inn Auckland Airport is a sub-tropical quiet oasis. The hotel's airport shuttle bus will link you with the hotel in just 5 minutes, so you will soon be relaxing after your flight in one of the well appointed rooms or by the hotel swimming pool. You will be warmly welcomed by genuine people offering authentic New Zealand down-to-earth consistent service in a relaxed and unique environment. The decor features stunning authentic Maori carvings and a huge aquarium backdrop to the reception desk and a centrepiece to the lobby. Holiday Inn Auckland Airport is a non-smoking hotel with plenty of outdoor spaces for those who still like to. The Auckland Airport accommodation offers guests excellent hotel facilities, restaurant dining and access to attractions in and around the greater Auckland. Holiday Inn Auckland Airport is a great choice for families as children eat and sleep for free. The 250 spacious en-suite guest rooms have a contemporary design with a focus on functionality, quiet and comfort. Holiday Inn hallmarks include showers with a massage option shower head, choice of soft or firm pillows and mattress toppers for a great night’s sleep. All rooms have been refurbished. In-room features include;* individually controlled air conditioning,* ensuite bathroom,* flat screen TV,* Sky TV channels,* in-room movies,* workspace/desk,* phone,* iPod docking station radio/alarm,* high speed internet access,* fridge,* complimentary tea/coffee making facilities. The refurbishment at the hotel has been a well constructed, modern design, that has given space back to the guest to relax in. All our standard rooms are 28 sq. m and feature contemporary design with a focus on functionality, quiet and comfort. The guest rooms have been divided equally between Twin rooms with 2 double beds, and King rooms. Our King DELUXE has the added bonus of facing the beautiful centre courtyard gardens. We also have Nine Suites ranging from our Superior Tower Suites and Deluxe Spa Suites to our Super Deluxe Tower Suite. ALL our Suites have Spas. ... more   less 

Additional Information about Holiday Inn Auckland Airport

Address: 2 Ascot Road, Airport Oaks, Mangere 2022, New Zealand
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: €115 - €263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Auckland Airport 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
Holiday Inn Auckland Airport Hotel Mangere
Centra Auckland Airport Mangere
Centra Auckland Airport Hotel
Holiday Inn Auckland Airport Mangere
Hotel Style:
#4 Family Hotel in Mangere
#4 Business Hotel in Mangere
#4 Romantic Hotel in Mangere
#5 Luxury Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Auckland Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Auckland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There can be big variations in tariffs. I suggest you book early, directly with hotel.The 2nd floor has more private balconies”
De_Chook, 10 Apr 2017 | Read review
“Find another hotel”
S4399FRlaurae, 1 Apr 2017 | Read review
“$6 for bus trip from the hotels from door to the front door at the airport terminal. Pre purchase tickets in the lobby. Super easy”
, 24 Mar 2017 | Read review
“two stores, glass end, doors so a view outside, No noise, many corridors so can get lost!”
23annea, 23 Mar 2017 | Read review
“All rooms are similar and offer very good value”
Hpas, 23 Mar 2017 | Read review
5 of 5