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Novotel Auckland Airport

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Novotel Auckland Airport
Novotel Auckland Airport
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Showing 3,773: English reviews
Christchurch, Canterbury, New Zealand
Reviewed 9 July 2015

Perfect if you have an early morning flight out of the international terminal. Service couldn't be faulted. Rooms modern and clean. Buffet breakfast very nice and great to be able to get it at 5am. My only criticism is that the duvets on the beds are too small, so with two in each bed someone was left only half covered....

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Helpful?
Thank AitchyB
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your feedback on the duvet, I do apologise for the cold night you may have had resulting from this, and I wonder if incorrect size duvet was used to make the bed by mistake. We have different duvet sizes per bed type and the size should be adequate to cover both guests. I will certainly share this...

Mount Maunganui, New Zealand
Reviewed 9 July 2015 via mobile

Beautifully situated right on the international airport I have always thought about staying here, so when my bookings to Thailand called for a 3.30am check in I decided this was the time. We arrived late evening so did not get the chance to fully scope out the hotel but found the rooms to be modern, comfortable, plenty of bathroom toiletries...

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Helpful?
Thank takamitchell
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your review, It is certainly easy to be close to the airport - especially at that time in the morning! If you are well travelled and not too worried about being at the gate first, drop the luggage off, grab your boarding pass and come back to get ready. Saves time and also little more rest for...

Edinburgh, Scotland
Reviewed 9 July 2015

I chose this hotel because I had an early morning check-in at Auckland. The hotel is 100 metres from the international terminal so it took just a couple of minutes to walk from the checkout desk. Well-appointed rooms, good fast wifi. I ordered a meal from room service which arrived promptly and was tasty. Not a particularly cheap place to...

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Helpful?
Thank BillHarvey
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Hello Bill, We often have special offers for early bird bookers, some including breakfast. Due to the proximity to the airport, many last minute bookings mean price can hike up so fast closer to the actual stay date. Hope the decision to stay with us meant good rest before hopping on the plane again for you. Thank you for your...

Nelson-Tasman Region, New Zealand
Reviewed 9 July 2015

Auckland International Airport's Novotel Hotel takes all the hassle out of early morning flights. Beautiful rooms and exceptionally quiet, getting a great sleep before an early morning flight is the only way to go. We had dinner there as well and the food was great.

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Helpful?
Thank CraigBNelson
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Our recycling target for the year is 90% and we are nearly there. We take pride in having achieved ISO 14001 and also Platinum status for our company "green" program! Thank you for your stay with us and the great review. Hope to see you again! Sunny Goo Rooms Division Manager

Orewa, New Zealand
Reviewed 9 July 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Coastie2014
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Sydney
Reviewed 8 July 2015 via mobile

This hotel is the closest hotel I have ever seen for an airport hotel. About twenty paces and you are in the terminal. A great option for an early international flight the next morning. A pub and supermarket are about 800 m walk but just across the foot crossing is a plethora of places to eat at the airport terminal....

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Helpful?
Thank happyinoz
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for you review, Why would you stay any further? Super quick arrival to the hotel, longer rest and even a sleep-in in the morning. You can even check in the bag and come back for breakfast! Often we have a challenge at explaining how far we are from the terminal to guests.... it is that close! Thank you...

Reviewed 8 July 2015

Stayed one night in transit. Room was clean, well appointed and staff were friendly. Hotel was extremely convenient for a late night arrival and the breakfast was appealing. Definitely gave extra value compared to the alternatives in the vicinity.

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Helpful?
Thank PouletFish
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Love your profile picture, is this because you are travelling so often? Adventure Nemo! Thank you for your recognition of our staff and compliment on the stay with us. I do certainly hope to see you and your family back again soon. Have a wonderful rest of the week and thanks again. Sunny Goo Rooms Division Manager

Bindii76
Reviewed 8 July 2015 via mobile

We stayed here the night before an early morning flight. The room was luxurious and the convenience of the location was worth every cent. We ordered room service which was quite reasonably priced. The food was fresh and delicious. All staff we encountered were friendly and helpful. Would definitely stay again!

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Helpful?
Thank Bindii76
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your feedback, It is always great to hear when families enjoyed their visit with us. It is not easy to travel in groups and looking after little ones can be exhausting. Thank you for your visit, and hope you had wonderful holiday together. See you next time. Sunny Goo Rooms Division Manager

Tauranga, New Zealand
Reviewed 5 July 2015

A beautiful, tastefully decorated hotel right next to the International Terminal. Soft comfortable bed, great shower - just what we needed after a long flight. Perfect for overnight before or after a flight.

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Helpful?
Thank marion4john
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you Marion and John for staying with us, Great to see you had comfortable stay with us, and hope you had lovely overseas holiday (somewhere warmer than here!) Thanks for staying with us, and see you next time! Sunny Goo Rooms Division Manager

California
Reviewed 5 July 2015

I arrived at night after an international flight and was pleasantly surprised to find that the hotel was just a two minute walk after one clears customs. My room was very well sound proofed, clean and comfortable. It did suffer from two design flaws. First part of the wall between the shower and the bedroom is made from translucent glass....

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Helpful?
Thank packedandready2go
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your review, I must have to admit there are fair few light switches around the room! It can be frustrating to find the correct ones without looking at the labels placed as a guidance. I do apologise for having to search in the dark. Concerning the window between the bathroom and the bedroom, frosted window allows the...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies. ... more   less 

Additional Information about Novotel Auckland Airport

Address: Ray Emery Drive | Auckland International Airport, Mangere 2022, New Zealand
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: €168 - €328 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Auckland Airport 4.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Mangere
Hotel Style:
#1 Family Hotel in Mangere
#1 Business Hotel in Mangere
#1 Green Hotel in Mangere
#1 Luxury Hotel in Mangere
#1 Romantic Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Auckland Airport staff and other travellers.
29 questions
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Questions? Get answers from Novotel Auckland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a higher floor room for nice airport views”
  • Sink setup
  • What more can I say?
  • Shower stall area with translucent glass
  • View to the west through the bedroom tinted glass
  • Functional desk space
  • Honor bar and tea facility
  • The bed with light feature surrounding the headboard
 of 5 bubbles rodjune, 22 Feb 2017 | Read review
“best views higher up”
 of 5 bubbles JohnandTracy_L, 14 Feb 2017 | Read review
“handy to airport”
 of 5 bubbles , 11 Feb 2017 | Read review
“We faced the airport and our room was quiet, so I would just select a room away from the lift.”
 of 5 bubbles crzzzr, 5 Feb 2017 | Read review
“Don't book a king supreme room.”
 of 5 bubbles ZephyrJess, 4 Feb 2017 | Read review
5 of 5