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Novotel Auckland Airport

NovotelUS$182*
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Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Novotel Auckland Airport
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4,178 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Auckland Airport
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Showing 3,933: English reviews
Christchurch, New Zealand
Reviewed 6 days ago NEW

I always ask for a high floor with a runway view. I fly to Japan every year and stay in this hotel to avoid leaving Christchurch in the early hours of the morning. In the winter time Christchurch Airport can have morning fog which can be a problem with missed connections. The rooms are great and the food in the...

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Helpful?
Thank David B
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora David, We're delighted to have welcomed you back and to know that the ability to stopover at Our Place is so appreciated for you! I'm pleased that you enjoy both meals and rooms - particularly loving the view from our higher floors! We'll look forward to seeing you again next time you transit. Sincerely, Jonathan Tremain Guest Relations...

Brisbane, Australia
Reviewed 6 days ago NEW

We were really surprised at how quiet this hotel is. the soundproofing is superb (no airport noise at all). This hotel ticks a lot of the boxes if travelling in a wheelchair. Firstly it is within 50 metres of the exit of the international terminal. We initially had a wheelchair accessible room booked but upon arrival were asked if we...

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Helpful?
Thank BelindaM94
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora Belinda, Wonderful to have had you both with us - twice! I'm so pleased that the setup of Our Place (even in our non-accessible offering) suited your needs well. Lovely too that the dining experience was such a good one and the service of the team stood out to you also - enough to see you decide to...

Orange, Australia
Reviewed 1 week ago via mobile

Stayed only 1 night - but with an early morning flight the next day this was so easy and convenient. Room was clean and tidy - bathroom lighting was a little confusing but didn't take long to work out. Walked out front door and straight across road to airport.

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Helpful?
Thank Maree C
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora Maree, Thanks for your review! Wonderful that you loved our location and enjoyed your room. We'd love to see you again! Sincerely, Jonathan Tremain Guest Relations Manager Novotel Auckland Airport

Wellington, New Zealand
Reviewed 1 week ago

We spent one night at Novotel Auckland Ariport on our way from Wellington to Tokyo. Hotel is very well located for domestic/international transsfers. We received some very useful advice as to how to fit in checking in for out Tokyo flight with breakfast and checking-out a the hotel.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Gordon F
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora Gordon, Fantastic that our location suited you down to the ground as you transitted to Japan! I'm delighted that the team were able to let you know of the option to check in for your flight before returning to Our Place for breakfast - it's lovely to learn that this was so appreciated! We hope you'll come and...

Paihia, New Zealand
Reviewed 1 week ago

We have stayed 3 times over the last few years and always have found the Staff very friendly and efficient. Rooms are excellently appointed and very comfortable . Have only had 1 dinner at the Hotel which was very good, but I would have to say that the Breakfast they serve would have to be one of the best in...

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Helpful?
Thank Dave C
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora Dave, Welcome back! We always love to see our guests returning, and especially learning that the experience for you was another wonderful one. It's terrific that the service from the team is stand out to you and too that you LOVE our breakfast offering. We'll see you again next time! Sincerely, Jonathan Tremain Guest Relations Manager Novotel Auckland...

Orewa, New Zealand
Reviewed 1 week ago via mobile

We had an early flight so decided to stay at the airport the night before. Booked in easily, staff were helpful. Room ready for us on arrival. The room was well appointed, clean and tidy with everything needed. We received a wake up call in the morning, shower had good water pressure to wake up up so all in all...

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Helpful?
Thank Richard W
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora Richard, I'm delighted that a stopover at Our Place made the early departure all the easier for you. I'm pleased that you loved the appointment of the room and found the team to be helpful in your engagements. We hope to see again soon! Sincerely, Jonathan Tremain Guest Relations Manager Novotel Auckland Airport

Auckland, New Zealand
Reviewed 1 week ago via mobile

I absolutely adore this hotel! The rooms are spacious, luxurious and modern by the Novotel brands standards. I love the use of wood in the rooms, and the glass in the bathrooms. The decor is minimalistic and makes you feel very calm and comfortable. The reception staff are above and beyond - and the concierge was more than helpful! Got...

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Helpful?
1Thank akwales
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora, What a read - we're delighted that Our Place has been such a hit with you! We're very proud of our design and strong New Zealand identity - it's terrific that you appreciate this part of our offering also. Have a cheeky word in the ear of your wait staff next time you stop over and see if...

Greater Wellington, New Zealand
Reviewed 1 week ago

I had to book 1 night accommodation here due to my international flight arriving late in the evening. The hotel was easy to find and I just walked across the road upon leaving the airport. Check-in was a breeze, and the room was clean and tidy. Unfortunately I was only staying for 1 night so was not able to try...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank asmithQQ
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora, Thanks for stopping by - great that our location was appreciated and that the team made the arrival so easy! We hope your next stay will be a little longer. Sincerely, Jonathan Tremain Guest Relations Manager Novotel Auckland Airport

London, United Kingdom
Reviewed 1 week ago

I stayed at this hotel after arriving from Melbourne before my friend and I were flying to Queenstown. I was on an extended vacation from England having lived in Northcote, Auckland for many years. I return to Auckland from the UK every couple of years to clear my head. This hotel was just perfect from the moment you stepped into...

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Helpful?
Thank Sandra455
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora Sandra, I'm so pleased that you LOVED your stay! Thanks for highlighting the efforts of the team in making you feel welcome. It's wonderful that you were able you enjoy a relaxing stay and a great breakfast to start the new day. We hope you'll be back! Sincerely, Jonathan Tremain Guest Relations Manager Novotel Auckland Airport

Christchurch, New Zealand
Reviewed 1 week ago via mobile

Very convenient for overnight stay en route back to Christchurch after overseas trip. One criticism.....come on Novotel, keep up with rest of the world and offer free wifi or at least an hour free. On top of your room rate asking guests to pay for wifi is a bit of a rip off IMHO. The buses, airport terminals, etc offer...

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Helpful?
Thank Tara R
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora Tara, Thanks for stopping over on your way home - great that the quiet and convenience were such winners for you. We're delighted to offer complimentary WiFi by simply signing up to our free-to-join loyalty programme - this will then provide the same benefit at all AccorHotels properties worldwide! I'm really sorry that you weren't alerted to this...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies. ... more   less 

Additional Information about Novotel Auckland Airport

Address: Ray Emery Drive | Auckland International Airport, Mangere 2022, New Zealand
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: €156 - €238 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Auckland Airport 4.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Mangere
Hotel Style:
#1 Luxury Hotel in Mangere
#1 Family Hotel in Mangere
#1 Green Hotel in Mangere
#1 Romantic Hotel in Mangere
#1 Business Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Auckland Airport staff and other travellers.
33 questions
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Questions? Get answers from Novotel Auckland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher Floors are quieter and more restful.”
PerryB137, 26 May 2017 | Read review
“All rooms are much the same .Higher floors have view of runway.”
NihonBaba, 24 May 2017 | Read review
“High floor runway view is nice.”
davidbH5418KW, 22 May 2017 | Read review
“Ask for a room that overlooks the terminal for a better view”
ronvoyage, 16 May 2017 | Read review
“Ask for the rooms that overlook the airport. The plane watching is great”
PAJ28, 16 May 2017 | Read review
5 of 5
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US$182* /night
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Prices are for 1 room, 2 adults
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