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Novotel Auckland Airport

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Novotel Auckland Airport
Novotel Auckland Airport
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4,056 Reviews from our TripAdvisor Community

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Showing 3,823: English reviews
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Palmerston North, New Zealand
Reviewed 3 days ago NEW

Forget about staying in central Auckland if you going to a concert at Mt Smart Stadium. Stay here, no transport costs to get to your accommodation and back to the venue. Just grab a cab to the stadium and back to the hotel (in the opposite direction to ALL the traffic. and just a quick thank you to Brandon for...

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Helpful?
Thank Allanh50
Launceston, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 11 December 2016

I stayed at this hotel before a 6:30am international flight. The price included breakfast, but I couldn't utilize due to the 90min check-in requirement for the airline. I thought about checking-in at the airport, then walking back for breakfast (but in my situation there was not enough time, so in hindsight I made the correct choice). Breakfast starts at 5am....

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1Thank MrsCoulson-555
About Hotel's Favourite Review
NAAGRM, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora, Thanks for your review - we're pleased that your stopover with us was so enjoyable and made all the better by the service of the team and those appreciated touch points. If you're out early on the next stay, ask the team to highlight the grab and go option that's available from 4am, to at least put a...

Lytham St Anne's, United Kingdom
Reviewed 3 days ago NEW

This is a beautiful hotel with lovely rooms a short walk from the airport exit. No taxi needed! Breakfast was excellent with a big choice of food. Special mention for the extremely pleasant and helpful staff!

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Helpful?
Thank Hazel H
Sydney, Australia
Reviewed 3 days ago NEWvia mobile

We missed our flight to Australia, so hubby and I decided to spend the night at Novotel, considering the amount of luggage we had. The room was nice, clean and comfy. We loved when hotels offered good amenities, coffee and tea. And this hotel has that. The staff were helpful, specially the trainee lady. The breakfast was ok, nothing special,...

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Helpful?
Thank chelly m
Sydney, Australia
Reviewed 3 days ago NEW

Check in was quick. The staff were very friendly and helpful.. Room neat and tidy as you would expect of a hotel of that age. Gym was well equipped with all new gear. The restaurant menu and wine list were extensive. Unfortunately my meal got lost. It was the kitchen staff that noticed that something was wrong and told the...

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Thank P G
New Plymouth, New Zealand
Reviewed 4 days ago NEW

Friendly staff, overall a great stay, had a slight issue with room allocation not being done when we arrived at 1.30am which with tired kids wasn't ideal but otherwise, rooms were great, food was great

Review collected in partnership with Accorhotels.com
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Thank 478karriec
Adelaide, Australia
Reviewed 5 days ago NEW

I made a mistake trying to book 4 adults into the same room. I was able to do this online and pay via credit card. When the confirmation email came through, the booking was for 2 adults only. A call to Novotel immediately confirmed I could only have 2-3 adults & one child only in a room. If I want...

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Helpful?
Thank 128sk2
NAAGRM, Manager at Novotel Auckland Airport, responded to this review

Kia Ora Thank you for sharing your experience - we have received the feedback with great disappointment, we encourage our onsite team to be empathetic in the circumstance and show the best flexibility possible. We'd like to follow up and request if you could get in touch with me directly to share further details of your communication? My email address...

Trondheim, Norway
Reviewed 5 days ago NEW

We had ordered a suite months prior to arrival, but still had to wait in the reception area for the room to be ready. The service desk attendant offered us vouchers for free drinks at the bar as a apology. We made a dinner reservation, and went to the bar some minutes before dinner, and I asked for two dry...

Review collected in partnership with Novotel Hotels
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Thank Tore A
New York City, New York
Reviewed 5 days ago NEW

The hotel is right next to the International terminal that we would use in the morning to fly to The Cook Islands. It was about a 10 or 15 minute walk from the domestic terminal that we arrived at from Queenstown. After check in, we found our room on a high rise floor at the very end of the hallway....

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Thank Robert S
Waikanae, New Zealand
Reviewed 1 week ago NEW

Once more just stayed over night after late arrival on international flight. This hotel is superb; best location, great room, good food. Would recommend all around! Also friendly staff, clean bathroom, fantastic comfort!

Review collected in partnership with Accorhotels.com
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Thank WernerRichard

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies. ... more   less 

Additional Information about Novotel Auckland Airport

Address: Ray Emery Drive | Auckland International Airport, Mangere 2022, New Zealand
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: €157 - €293 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Auckland Airport 4.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Mangere
Hotel Style:
#1 Luxury Hotel in Mangere
#1 Business Hotel in Mangere
#1 Green Hotel in Mangere
#1 Romantic Hotel in Mangere
#1 Family Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Auckland Airport staff and other travellers.
32 questions
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Questions? Get answers from Novotel Auckland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the top 2 floors on the 'Runway' side of the hotel”
  • Room with a view
  • View 2
 of 5 bubbles Allanh50, 24 Mar 2017 | Read review
“All rooms seemed to have the excellent double-glazing which deafened the aircraft noise.”
 of 5 bubbles HazelH36, 24 Mar 2017 | Read review
“We were on the 7th floor looking southwards out over the terminal and runway, noise is not an issue.”
 of 5 bubbles pg664, 24 Mar 2017 | Read review
“N/A - did not stay there.”
 of 5 bubbles 128sk2, 22 Mar 2017 | Read review
“Rooms on higher floors seem quieter”
 of 5 bubbles frankm488, 13 Mar 2017 | Read review
5 of 5