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Comfort Inn Richmond Henty

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Comfort Inn Richmond Henty
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66 Reviews from our TripAdvisor Community

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Showing 59: English reviews
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Melbourne, Australia
Reviewed 2 weeks ago

After staying here for a number of years lm still trying to find things wrong with this hotel. The room is very clean and as well as the bathroom. Comfy bed is what you need after a long day at work and they have it. Good working aircon/heater in the room. They have a in ground pool for those hot...

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Helpful?
Thank robbo011
cirichmondhenty, Front Office Manager at Comfort Inn Richmond Henty, responded to this review

Dear Robbo011, Thank you for taking the time to fill out our online survey with such positive feedback! I will share your comments with our staff and managment. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and...

Melbourne, Australia
Reviewed 4 weeks ago

Avoid eating at this place. Ordered the spicy duck stir fry, told 10 minutes later they "can not find the duck but recommend the pork & prawns". Don't eat prawns so ended up with dry slices of pork and a meal drowned in very salty sauce. The other meal was a mixed grill and the meat cuts were very poor...

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Helpful?
Thank Maureen S
cirichmondhenty, Front Office Manager at Comfort Inn Richmond Henty, responded to this review

Dear Maureen S, Thank you for taking the time to complete feedback from your recent experience. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our...

Melbourne, Australia
Reviewed 29 January 2017

The Comfort Inn Richmond Henty is a great Motel close to the waterfront and within a very easy walk to the Portland shopping district. The rooms are clean and the staff are fantasic. There are also the benefits if you are a business traveler of being able to book everything to your room from the Hotel next door, the bistro...

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Helpful?
Thank Warren W
cirichmondhenty, Front Office Manager at Comfort Inn Richmond Henty, responded to this review

Hello Warren, Thank you for taking the time to complete an on-line survey. We're pleased that you enjoted your stay and are very glad the room and our facilities were to your likeing. We take pride in our high standard of housekeeping and maintenance throughout the hotel. Your comments will be passed on to both our staff and management. Your...

Biggera Waters, Australia
Reviewed 19 January 2017 via mobile

Only Stayed for one night, business trip. Ordered room service, had a great meal with little wait, friendly service. Right on the water, walking distance to the Main Street, good value for money. Clean room, with sufficient parking.

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Helpful?
Thank Sue T
cirichmondhenty, Front Office Manager at Comfort Inn Richmond Henty, responded to this review

Dear Sue, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are in...

Reviewed 9 January 2017

Very run down, stayed for only 1 night which was enough. Room bad smell, not really clean. Open milk still in fridge from previous people who stayed there. Green Pool! Service in the restaurant was really bad.

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Helpful?
Thank Leisha D
cirichmondhenty, Front Office Manager at Comfort Inn Richmond Henty, responded to this review

Dear Leisha D, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer...

Melbourne, Australia
Reviewed 7 January 2017 via mobile

We spent one night at the Comfort Inn Richmond Henty and dined at the Thistle Bar & Bistro which is part of the whole property. It was a very comfortable pub with a great variety of food and quite a large number of gluten free dishes. Service was prompt and the gluten free seafood risotto and chips were both delicious....

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Helpful?
Thank cecdibar
cirichmondhenty, Front Office Manager at Comfort Inn Richmond Henty, responded to this review

Hi Cecdibar, we're glad that you found our property and its services on-site convenient. Our Bistro staff take great pride in their menu and we'll be sure to pass your comments along to the team. We look forward to welcoming you back on your next visit to Portland. Kat, Reception, Comfort Inn Richmond Henty.

Mildura, Australia
Reviewed 6 January 2017

We were driving past and decided to drop in and inspect the rooms. The Staff member in Reception was very accommodating and helpful, we decided to stay almost immediately because of our reception. The room size was ideal, it was clean and the bathroom was well designed being able to watch tv from the spa if you wished. There was...

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Helpful?
Thank Sloene
cirichmondhenty, Front Office Manager at Comfort Inn Richmond Henty, responded to this review

Hello Sloene, Thank you for taking the time to complete an on-line survey. We're pleased that our staff made you feel welcome from the moment you arrived and are very glad the room was to your likeing. We take pride in our high standard of housekeeping and maintenance throughout the hotel. Your comments will be passed on to both our...

London
Reviewed 3 January 2017

We stayed at Richmond Henty for 4 nights from Christmas eve to Wednesday 28th December. The rooms were very good, shower good, always willing to give more tea and coffee etc. Comfortable bed, plenty of pillows. Unfortunately the food not so good. The first night I had rack of lamb, the lamb was raw, we couldn't cut it and also...

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Helpful?
Thank 934Erica1
cirichmondhenty, Front Office Manager at Comfort Inn Richmond Henty, responded to this review

Dear Erica, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our teams. Like yourself, we are disappointed about the time and quality of your meal and can assure you that this will be followed through in an...

Cairns
Reviewed 27 August 2016

This hotel and motel is what is needed when travelling. Comfortable digs with generous rooms. Reception is very personalised and as a return visitor I was well looked after. Meals and bar service are excellent and you are directly looking over the waterfront area of teh bay.

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Helpful?
1Thank Hpas
Reviewed 13 August 2016 via mobile

I stayed here for business for 1 night as I regularly do. Easy to check in, easy to checkout. The ladies at the front counter are always very friendly. I can recommend the fillet steak in the restaurant and the staff are quite friendly. The views out over the water are an added bonus

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Helpful?
Thank Paul B
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hi Paul and thanks for leaving us with some great feedback. It's great to know that your experience has been a positive and friendly one. We are excited to announce the recent launch of our updated lunch and dinner menus in Edwards Waterfront Restaurant & Cafe. When you are next in town, be sure to try one of the new...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Laundry Service
  • Conference Facilities
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
Well established as Portland's most reputable and comprehensive hotel complex, the Comfort Inn Richmond Henty is situated on the waterfront overlooking Portland's working harbor. The hotel boasts superb views and is centrally located within easy walking distance to many of the city's hotels, shops, conveniences and attractions. Whether it's business or pleasure, relax, forget the stresses of the day and experience some well-deserved time out. The hotel is one of Portland's largest with 45 accommodation rooms, restaurants, bars, meeting, conference and venue hire facilities, on-site bottleshop and entertainment facilities. The hotel also includes an outdoor swimming pool (check opening hours) and complimentary on-site large vehicle parking facilities (conditions apply during peak periods). The hotel accepts chargebacks from most local eateries if dining off-site. ... more   less 

Additional Information about Comfort Inn Richmond Henty

Address: 101 Bentinck St | P.O. Box 12, Portland, Victoria 3305, Australia
Region: Australia > Victoria > Portland
Price Range: €121 - €144 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Comfort Inn Richmond Henty 3.5*
Number of rooms: 33
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Questions & Answers

Questions? Get answers from Comfort Inn Richmond Henty staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second and third floors for a view of the beach front.”
 of 5 bubbles robbo011, 11 Mar 2017 | Read review
“Do not eat in the bistro, even though the menu reads well, there are better places around”
 of 5 bubbles maureens715, 2 Mar 2017 | Read review
“stay somewhere else”
 of 5 bubbles 111leishad, 8 Jan 2017 | Read review
“Vegan options in the restaurant if you so wish. Staff very happy to cater to all requests we had.”
 of 5 bubbles Sloene, 6 Jan 2017 | Read review
“Upper floors have the best vieuw. pay the extra for the delux rooms.”
 of 5 bubbles Hpas, 27 Aug 2016 | Read review
5 of 5