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Hotel Coachman

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207 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Porirua, New Zealand
Reviewed 21 November 2016

The room was in desperate need of a makeover. It was very rum down and shabby looking. The sign say that the spa bath was out of order looked to have been there for a long while. The room was also very noisy and i could hear traffic and other guests I did not use the spa, restaurant or pool...

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1Thank jonoashton
Cork, Ireland
Reviewed 20 November 2016

Arriving in a hotel after a 36 hour journey would test the patience of any traveller. Arriving here was a pleasure. First impressions last! And were then repeated ad nauseum for the week I was there. The number one priority, for me, in a hotel, is staff attitude and this hotel personnel had positivity in abundance. It is friendly, professional...

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Thank Eoghan O
Reviewed 19 November 2016

Once the preferred place to stay in town the rooms are dated and poorly thought out; especially the motel. However, most disappointing aspect is the service. Did not feel welcomed and any enquiry seemed as a bother to the reception team.

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1Thank Kusal P
Samuel-FOM, Front Office Manager at Hotel Coachman, responded to this review

Dear Kusal P, Thank you for your review and for your recent stay with us. I am disappointed to see that the level of service was not up to the usual high standards we have. I will address this with our front desk team as we do pride ourselves on having a more friendly interaction with our guests. Should you...

New Zealand
Reviewed 13 November 2016

I agree with some of the other reviews that mention the rooms starting to date a little, especially the bathroom, but we all had a very comfortable night's sleep, the water pressure in the shower was fantastic, the hotel is close to eateries and shopping, the reception staff were very helpful, it was quiet, the room was very spacious, so...

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Helpful?
Thank PJWNZ
Samuel-FOM, Front Office Manager at Hotel Coachman, responded to this review

Dear PJWNZ, Thank you for your review and for your recent stay with us. We are glad to see that you enjoyed your stay and will share your feedback with the team. We look forward to welcoming you again. Kind Regards, Samuel Biddle Front Office Manager

Timaru
Reviewed 3 November 2016 via mobile

I was placed in the adjoining units (11) which resembles a motel. The room was large and enough space, desk, space for bag. Bed was ok, only me using it. Bathroom looked newish and met my needs. Although intially concerned over possible noise this was unfoundered as generally ok. Restaurant has two types of meal rates, corporate and General. Good...

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Thank nzfargo
Samuel-FOM, Front Office Manager at Hotel Coachman, responded to this review

Dear nzfargo, Thank you for your review and for your recent stay with us. Our Motel Rooms offer guests access to all of the Hotels Facilities and services however at a more budget friendly rate. I am glad that we were able to offer you the Special Corporate Menu for dinner, this is quite popular with a lot of our...

Toronto, Canada
Reviewed 1 November 2016

The staff were amazing. Super accommodating - checkout was at 10am Sunday but my bus didn't leave until 9:35pm. Not only held my stuff but also, later, took in my shopping I'd done that day (lots - easy walk to the mall and shops) and even charged my phone for me! Restaurant was about the normal price for a nice...

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Helpful?
Thank drncc1701
Samuel-FOM, Front Office Manager at Hotel Coachman, responded to this review

Dear drncc1701, Thank you for your review and for your recent stay with us. I am delighted to see that we were able to offer you outstanding customer service. I will be sharing your comments with our team. We look forward to your next visit to Palmerston North. Kind Regards, Samuel Biddle Front Office Manager https://www.tripadvisor.co.nz/ShowUserReviews-g255368-d614589-r433429952-Hotel_Coachman-Palmerston_North_Manawatu_Wanganui_Region_North_Island.html#

Reviewed 22 October 2016 via mobile

Really nice place to stay staff are friendly and helpful I got sick and they let me have a late check out until I felt well enough to go home nothing is too much trouble the food is nice in the restaurant you have to book spa sky in room bathroom roomy

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Thank Jackie W
Samuel-FOM, Front Office Manager at Hotel Coachman, responded to this review

Dear Jackie W, Thank you for your review and for your recent stay with us. I am pleased to hear that you enjoyed your stay and that we were able to extend a late check out to you as you were unwell. We look forward to seeing you again the next time you are in Palmerston North. Kind Regards, Samuel...

Wellington, New Zealand
Reviewed 17 October 2016

Had a great stay at the Coachman at a great value price for an overnight stay. Staff were so friendly - like they really wanted to work there. Room was perfect for us and our 8 year old. Was a Sat night stay so quite busy with functions etc, but all added to a nice atmosphere. Would definitely recommend for...

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Thank VillaInTheVines
Samuel-FOM, Front Office Manager at Hotel Coachman, responded to this review

Dear VillaInTheVines, Thank you for your review and for your recent stay with us. I am happy to see that you enjoyed your stay and will pass on your lovely feedback to the team. We look forward to your next visit. Kind Regards, Samuel Biddle Front Office Manager

Mosgiel, New Zealand
Reviewed 5 October 2016 via mobile

I was booked in here by my clients staying 2 nights. We arrived to the parking lot being overrun by teenage boys having the time of their lives playing ball and in the pool. I didn't think that was going to be conducive to a good nights sleep. Next, The walkways and stairwells look run down and could do with...

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Thank christine1996
Samuel-FOM, Front Office Manager at Hotel Coachman, responded to this review

Dear christine1996, Thank you for your review and for your recent stay with us. I am glad to hear that you had a good nights sleep and that you enjoyed the pressure in the shower. We appreciate your comments in regards to the walkways and rooms as it helps us identify areas that we may need improvement with. As you...

Reviewed 6 September 2016

Hotel restuarant was warm & cozy, wait staff friendly. Very clean rooms, spacious with bed warmers needed in a NZ winter place. We walked to great parks, dining & shopping on "The Square". Room staff learned our preferences after the first night, lovely.

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Helpful?
Thank Deborah C
Samuel-FOM, Front Office Manager at Hotel Coachman, responded to this review

Dear Deborah C, Thank you for your review and for your recent stay with us. We are delighted that your stay was warm and cosy and that you enjoyed the electric blankets in your room. I will pass on your lovely feedback onto our staff in regards to their service and catering to your preferences. We look forward to welcoming...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Nestled in the heart of Palmerston North, New Zealand and just a 3 minute walk from the CBD, Hotel Coachman is Palmerston North's only 4 star plus Qaualmark boutique accommodation provider offering 72 accommodation rooms and suites feature sky digital television, mini bar, queen and king size beds and some studio rooms offer cooking facilities and free wireless internet access. ... more   less 

Additional Information about Hotel Coachman

Address: 140 Fitzherbert Avenue, Palmerston North 4410, New Zealand (Formerly Rydges Palmerston North)
Region: New Zealand > North Island > Manawatu-Wanganui Region > Palmerston North
Price Range: €81 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Coachman 4.5*
Number of rooms: 72
Reservation Options:
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Hotel Style:
#6 Luxury Hotel in Palmerston North
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Questions & Answers

Questions? Get answers from Hotel Coachman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the main block are more comfortable but the motel rooms are quieter - so take your pick!”
 of 5 bubbles PeterC410, 13 Feb 2017 | Read review
“try another hotel”
 of 5 bubbles jonoashton, 21 Nov 2016 | Read review
“Even numbers in the main building look on the garden.”
  • Window seat room 112
 of 5 bubbles drncc1701, 31 Oct 2016 | Read review
“Best to be on the southern side - away from the main road”
 of 5 bubbles VillaInTheVines, 16 Oct 2016 | Read review
“One by the castle stairs.”
 of 5 bubbles L8331DOdeborahc, 5 Sep 2016 | Read review
5 of 5