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Grand Mercure Basildene Manor

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Grand Mercure Basildene Manor
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646 Reviews from our TripAdvisor Community

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Showing 636: English reviews
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Guildford, United Kingdom
Reviewed 4 days ago NEW

We have visited Basildene several times from the UK. All the staff are so friendly and helpful. Particularly deserving of mention are Jenny, Daniele,Max and Amanda. Wonderful freshly cooked breakfasts to your own specifications in a delightful conservatory overlooking the beautiful garden. Grounds are very well maintained and the swimming pool is a nice extra. The lady gardeners work very...

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1Thank Retiree_13
Mandurah, Australia
Reviewed 1 week ago

We hadn't stayed at Basildean Manor for many years, this was our second visit and what an improvement! Our room, though compact, was well furnished to a high standard and was impeccably clean, nothing was lacking. Jenny was very welcoming on arrival and explained the history of the house. Breakfasts were to die for! The bacon was the best we've...

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2Thank F630HZjohns
Craigavon, United Kingdom
Reviewed 1 week ago

Our stay at Basildene Manor was one of the highlights of our recent trip to Margaret River. On arrival we were welcomed by Daniella who could easily be an ambassador for the region. We were supplied with a comprehensive guide to the local restaurants tour companies and even helped to organise a helicopter flight! The bedrooms were comfortable and well...

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2Thank Maggie118-13
Reviewed 2 weeks ago

Others have written, accurately, about what a lovely palce this is, but this shout-out is for the staff, who are exceptional. Amanda, who checked us in, spent the better part of a half hour orienting us to the area: where to eat, where to swim, what to see. It wasn't a speech but a conversation, reacting to our interests. She...

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2Thank Bill B
AccorVacationClub, General Manager at Grand Mercure Basildene Manor, responded to this review

Dear Bill B, Thank you for your lovely comments about the staff at Basildene. Amanda is a sweetie and I am thrilled that you enjoyed her explanation of the region and nearby attractions. It was our pleasure to help you during your stay, the team and I always like to make our guests feel at home - I particularly love...

Sydney, Australia
Reviewed 2 weeks ago

The staff were very friendly, the facilities excellent and the hotel well located to visit all the attractions in the Margaret River region. The breakfast room looking out over well maintained gardens is simply superb.

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1Thank G9691HRdavid
AccorVacationClub, General Manager at Grand Mercure Basildene Manor, responded to this review

Dear G9691HRdavid, Thank you - the team and I are thrilled that you enjoyed your recent stay and took the time to visit all of the amazing attractions in the region. Hopefully you will be able to return in the near future, until next time. Keep smiling! Kind regards, Jenny and the Team @Basildene

Granada
Reviewed 2 weeks ago

This is a beautiful manor house set in a magnificent garden, close to the center of Margaret River. All the wineries are close by and the staff is more than happy top assist planning your visits, restaurants etcetera. Rooms are very comfortable and the linens are top notch! Although, there is no restaurant on the premises the breakfast is superb...

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1Thank carlosprimerogranada
AccorVacationClub, General Manager at Grand Mercure Basildene Manor, responded to this review

Dear carlosprimerogranada, Thank you so much for taking the time to write your review, the team and I are very proud to be able to look after the manor and the job is made easier by all of the wonderful people we are able to meet along the way. Safe travels and lets hope that you can visit the southwest...

Reviewed 3 weeks ago

My husband and I have travelled to the South West of Western Australia many times throughout the past years and without a doubt our favourite accommodation is The Basildene Manor near the township of Margaret River. The welcoming reception staff, particularly Max, immediately set the tone for the visit. The rooms are spacious and extremely comfortable and the breakfasts are...

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2Thank I8785YBsusanp
AccorVacationClub, General Manager at Grand Mercure Basildene Manor, responded to this review

Dear 18785yBsusanp, It is always a pleasure to see you at the manor and wonderful to hear that Max and Juliette are looking after you both so well. Looking forward to your next visit Keep smiling! Kind regards, Jenny and the Team @Basildene

Reviewed 3 weeks ago via mobile

This small boutique hotel is a beautiful example of the region's early history. The rooms are charming and elegant. The atmosphere serene. The breakfast amazing. The grounds in which the building sits are a wonderful backdrop to an indulgent relaxing visit. The people involved in running this establishment are very welcoming and they truly deserve the accolades and awards they...

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2Thank witchy59woman
AccorVacationClub, General Manager at Grand Mercure Basildene Manor, responded to this review

Dear witchy59woman, I am so happy to read that you enjoyed your recent stay at the manor, thank you so much for all of the lovely comments you made! Until the next time, stay happy Kind regards, Jenny and the Team @Basildene

Brisbane
Reviewed 3 weeks ago

We recently had a delightful 3 days at splendid Basildene Manor. Everything was perfect from the beautiful garden to our large and sumptuous room. The staff were all delightful and couldn't do enough to help us when needed - O and breakfast was lovely...I spent a long time wandering through the gardens and smelling the roses and we had a...

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Thank Coasters
AccorVacationClub, General Manager at Grand Mercure Basildene Manor, responded to this review

Dear Coasters, Thank you for your wonderful comments about Basildene Manor and the staff. We are all so privileged to be able to look after such a beautiful old property and meet wonderful people such as yourselves! Until your return, Stay happy Kind regards, Jenny and the Team@Basildene

London, United Kingdom
Reviewed 4 weeks ago

Strange one for us. We turned up having booked centrally through Accor for a couple of nights only to learn that Accor had failed to notify them. They did have one room for one night but that was it. So we booked another night in our next stop and stayed the one night. Staff could not have been more helpful...

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2Thank John P
AccorVacationClub, General Manager at Grand Mercure Basildene Manor, responded to this review

Dear John P, Thank you for your review and I am very happy that your unfortunate experience was able to be turned into something special. The team and I are looking forward to looking after you soon Kind regards, Jenny and the Team @Basildene

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Margaret River's Finest - Welcoming today's discerning traveller with the promise of luxurious solitude & ensuring a relaxing, memorable stay. Basildene Manor, is an historic elegant country manor, set on 14 picturesque acres amidst the rich tapestry of renowned Margaret Rivers vineyards. Nineteen recently refurbished and beautifully appointed rooms are available. Our renowned Basildene Breakfast includes a full cooked a la carte breakfast and fruit buffet, all from the Manor restaurant. Nestled in the valley you will discover our heated outdoor swimming pool and secluded sun deck (avail in summer months), tennis court & lakeside pergola. ... more   less 

Additional Information about Grand Mercure Basildene Manor

Address: 187 Wallcliffe Rd, Margaret River, Western Australia 6285, Australia
Region: Australia > Western Australia > Margaret River Region > Margaret River
Price Range: €235 - €311 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Mercure Basildene Manor 4.5*
Number of rooms: 19
Reservation Options:
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Also Known As:
Grand Mercure Basildene Manor Hotel Margaret River
Basildene Manor Margaret River
Hotel Style:
#1 Luxury Hotel in Margaret River
#1 Romantic Hotel in Margaret River
#3 Family Hotel in Margaret River
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Basildene Manor staff and other travellers.
7 questions
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Questions? Get answers from Grand Mercure Basildene Manor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with view over garden are best.”
 of 5 bubbles Retiree_13, 22 Feb 2017 | Read review
“Pay a little extra if you prefer having a bath ( my wife does).”
 of 5 bubbles F630HZjohns, 18 Feb 2017 | Read review
“Ask for a west facing room to enjoy the sunsets”
 of 5 bubbles Maggie118-13, 17 Feb 2017 | Read review
“First floor with a garden view should be requested”
 of 5 bubbles I8785YBsusanp, 5 Feb 2017 | Read review
“Our room overlooking the garden was great.”
 of 5 bubbles Coasters, 30 Jan 2017 | Read review
5 of 5