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Mercure Ballarat Hotel and Convention Centre

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Mercure Ballarat Hotel and Convention Centre
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576 Reviews from our TripAdvisor Community

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Showing 572: English reviews
Mandurah, Australia
Reviewed 1 week ago NEW

This is a very large Hotel. We stayed in the lodge in a one bedroom room. The room was a little tired and could do with upgrading. Also it was quite dark inside during the day. You would have to have a light on or leave the door open with no privacy. Perhaps other accommodation i.e. apartment or town house...

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Helpful?
1Thank Vera B
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear Vera, Thank you for taking the time to share your feedback. We do hope to welcome you back to Mercure Ballarat again soon. Sincerely, Simon Monk General Manager

Maine
Reviewed 1 week ago

I have a kitchen, dining, living room on the first floor, The second floor had a two bedrooms. Bath had a shower and a tub along with laundry facilities. The courtyard was very nice and the sleep was quiet. I was ready to stay for a month!

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Helpful?
Thank sbj04769
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Thank you for the great review of Mercure Ballarat Hotel and Convention Centre. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Simon Monk General Manager

Reviewed 1 week ago via mobile

A nice place. Great location. Had a wedding over there and the place was awesome.. the staff were friendly and caring. Had an awesome day videographer Shaniel and jessies wedding. ...... hoping to visit there again

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Helpful?
Thank Prince J
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Thank you for your time providing us with your feedback, we are glad to hear you have enjoyed your stay with us. Looking forward to the next one! With kind regards, Simon Monk General Manager

Melbourne, Australia
Reviewed 1 week ago

Very quite surrounds we found the chairs in the unit very comfortable and it was great to have 2 instead of one sitting on the bed. The meals were tasty and the service very good.overall a very satisfactory stay

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Helpful?
1Thank coachksb_11
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay and hope to welcome you back to Mercure Ballarat again soon. Sincerely, Simon Monk General Manager

Adelaide, Australia
Reviewed 1 week ago

The Hotel is very large with very nice gardens . We recently stayed in a courtyard room which was quite large and a king size bed. The room had new carpet on the floor. There was carport alongside the unit . It was not far to walk to the main reception area and restaurant and bar area . We only...

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Helpful?
Thank Catherine B
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear Catherine, Thank you for your time providing us with your feedback, we are glad to hear you have enjoyed your stay with us. Looking forward to the next one! With kind regards, Simon Monk General Manager

Orange, Australia
Reviewed 2 weeks ago

Complex is very big. We went to the first site with signage but actual reception was down the road which is where our room was as well. Apparently you can drive from complex to complex via the back. Our room didn't have parking directly out front but it was quiet. The bed in the room was great and the room...

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Helpful?
Thank ILoveDogs2014
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Thank you for taking the time to share your feedback. We hope to welcome you back to Mercure Ballarat again soon. Sincerely, Simon Monk General Manager

Reviewed 2 weeks ago via mobile

Decided to stay here at the last minute on our way through. Not impressed at all considering the price especially in a regional area. The young girl at reception wasn't all that friendly. When I asked about a cot for my baby, she said she couldn't help as Housekeeping had gone home for the night and when I asked if...

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Helpful?
1Thank Jai M
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear Jai, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We strive to meet guests requests, however without an advance reservation or sufficient notice this can sometimes be difficult. In saying that, I will follow up with...

Reviewed 2 weeks ago

Although we only stayed one night, I would have no hesitation in staying here again. Check-in was managed efficiently and in a very welcoming manner. Located close to Sovereign Hill, the hotel is a few minutes' drive from the centre of Ballarat but affords a very quiet and relaxing setting for one night or for several days. The rooms are...

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Helpful?
Thank OB52
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Thank you for the great review of Mercure Ballarat Hotel and Convention Centre. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Simon Monk General Manager

Sydney, Australia
Reviewed 3 weeks ago

Stayed for only one night but were very impressed. Nice rooms ( although no room service available ) Nice restaurant with good menu. Fresh breakfast was good value . Friendly staff in restaurant. Front office could be a bit more welcoming. Overall good value and nice outlook

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Helpful?
Thank Dazza-R53
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear Daryl, Thanks for taking the time to review your stay. Your comments have been shared with our team. We look forward to hopefully welcoming you back again in the future. Regards, Simon Monk General Manager

Bendigo
Reviewed 3 weeks ago

Great staff.Clean and comfortable room. Great facilities available on site. Only problem that I had was managing to use the shower as it is over the bath. Difficult for people with knee or hip problems. I spoke to staff about this on checkout and it was suggested that next time I request a room with a walk in shower

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Helpful?
1Thank Lyn R
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear Lyn, Thanks for your comments regarding our great staff. I have shared this with the team. We look forward to welcoming you back again soon. Regards, Simon Monk General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
If you are looking for Ballarat accommodation, the Mercure Ballarat is ideally located and offers the perfect balance of both business and leisure facilities. ... more   less 

Additional Information about Mercure Ballarat Hotel and Convention Centre

Address: 613 Main Rd, Ballarat, Victoria 3350, Australia (Formerly Ballarat Lodge & Convention Centre)
Region: Australia > Victoria > Ballarat
Price Range: €92 - €130 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Ballarat Hotel and Convention Centre 4*
Number of rooms: 71
Reservation Options:
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Hotel Style:
#3 Spa Hotel in Ballarat
#9 Luxury Hotel in Ballarat
#13 Business Hotel in Ballarat
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Ballarat Hotel and Convention Centre staff and other travellers.
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Questions? Get answers from Mercure Ballarat Hotel and Convention Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for garden view room”
 of 5 bubbles Dazza-R53, 17 Nov 2016 | Read review
“If you need a walk in shower request it when booking.”
 of 5 bubbles 15lynr, 14 Nov 2016 | Read review
“No tip, all rooms look good, very quiet place.”
 of 5 bubbles BelindaJ543, 24 Jul 2016 | Read review
“ENjoy your stay”
 of 5 bubbles katecL4028IJ, 17 Jul 2016 | Read review
“Opt for room with at door parking, very convenient.”
 of 5 bubbles angusclose, 15 Jul 2016 | Read review
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