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Mackay Grande Suites

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#19 of 34 Hotels in Mackay
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Mackay Grande Suites
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186 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Sydney, Australia
Reviewed 16 July 2015 via mobile

Comfortable bed and spacious room. Best iron I've ever used in a hotel anywhere in the world. Gym super small and limited amenities. No room for floor work. No towels provided or water bubbler on hand. The breakfast in room dining door hanger doesn't have a spot for breakfast delivery time. The kitchen won't call before 7.30am so you don't...

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Helpful?
Thank Jackwafabwa
Mackay S, General Manager at Mackay Grande Suites, responded to this review

Dear Jackwafabwa , Thank you for taking the time to provide your valuable feedback. I am sorry that our Breakfast door hangers were not user friendly. Please feel free to contact me personally and I would be more than happy to discuss the hotels our short comings with you in person . Warm Regards, your host Jason Cooley, 0749691000

Perth, Western Australia, Australia
Reviewed 6 June 2015 via mobile

Just a short Two night stay. Great location. Spacious apartment. With everything you need. Even a washer/dryer! View wasn't that good with other buildings in the way. But overall we had a great stay! Good value for money.

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Helpful?
Thank Shantelilace
Mackay S, General Manager at Mackay Grande Suites, responded to this review

Dear Shantelilace, Thank you for taking the time to provide your valuable positive feedback. I know the staff and management will be excited to hear that we have met your expectations. Please contact me directly the next time you are coming into Mackay so that I can thank you in person. Warm Regards, your host Jason Cooley 0749691000

Greater Sydney, Australia
Reviewed 2 June 2015

We recently stayed at Mackay Grand Suites in Central Mackay. Nice,clean rooms. Good size with a view and great service. We have stayed here before, both mid-week and weekends. The Hotel has a pub/restaurant attached and is central to everything in Mackay. We will stay there again for sure.

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Helpful?
Thank Steve M
Mackay S, General Manager at Mackay Grande Suites, responded to this review

Dear Steve M, Thank you for taking the time to provide your valuable positive feedback. I know the staff and management will be excited to hear that we have met your expectations. Please contact me directly the next time you are coming into Mackay so that I can thank you in person. Warm Regards, your host Jason Cooley 0749691000

Peregian Springs
Reviewed 25 May 2015

We stayed here for 4 nights while we attended sporting championships. We booked the one bedroom apartments so we had plenty of room and we were not disappointed. The rooms are really spacious, clean and in excellent condition. The cooking facilities are sufficient and although the utensils were limited but they were more than happy to provide the extra pots...

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Helpful?
Thank MegPeregianSprings
Mackay S, General Manager at Mackay Grande Suites, responded to this review

Dear MegPeregianSprings, Thank you for taking the time to provide your valuable positive feedback. I know the staff and management will be excited to hear that we met your expectations. Please contact me directly the next time you are coming into Mackay so that I can thank you in person. Warm Regards, your host Jason Cooley 0749691000

Airlie Beach, Australia
Reviewed 13 May 2015 via mobile

We stayed here just recently and really enjoyed ourselves. The hotel's location was convenient, it was clean, quiet and the staff were friendly. We will definitely stay here again next time we are in Mackay. Thank you!

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Helpful?
Thank nereid9
Mackay S, General Manager at Mackay Grande Suites, responded to this review

Dear nereid9, Thank you for taking the time to provide your valuable positive feedback. I know the staff and management will be excited to hear that we met your expectations. Please contact me directly the next time you are coming into Mackay so that I can thank you in person. Warm Regards, your host Jason Cooley 0749691000

Reviewed 6 May 2015 via mobile

Stayed in a one bedroom apartment which was great after being on the road staying in backpackers down the coast. The beds were super comfy which was delightful and the location was perfect. Very clean and spacious. Wasn't too happy with the lady in the restaurant when we went down for breakfast, she looked over at us twice while we...

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Helpful?
Thank Olivia T
Mackay S, General Manager at Mackay Grande Suites, responded to this review

Dear OliviaT, Thank you for taking the time to provide your valuable positive feedback. I know the staff and management will be excited to hear that we met your expectations. Please contact me directly the next time you are coming into Mackay so that I can thank you in person. Warm Regards, your host Jason Cooley 0749691000

Reviewed 3 May 2015 via mobile

Nice clean room. Very comfy bed. I stayed in a one bedroom apartment room. For $178 for one night, it was a bit pricey, but I needed a place that was close to the night clubs. The hotel was close to shops as well. I would stay here again. Ok I'm 10 words short. Damn, trip advisor

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Thank Qldgirl1983
Mackay S, General Manager at Mackay Grande Suites, responded to this review

Dear Qldgirl1983, Thank you for taking the time to provide your valuable positive feedback. I know the staff and management will be excited to hear that they met your expectations. Please contact me directly the next time you are coming into Mackay so that I can thank you in person. Warm Regards, your host Jason Cooley 0749691000

Reviewed 20 April 2015 via mobile

We enjoyed our stay at the Grande Suites. We liked the location as we had a few drinks after dinner. We had the buffet breakfast on the Sunday and I wouldn't recommend it as it was well below average, however coffee club was great the day before. One other thing was the noise from the surrounding club strip but I...

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Helpful?
Thank Bek_Minit87
Mackay S, General Manager at Mackay Grande Suites, responded to this review

Dear Bek_Minit87, Thank you for taking the time to provide your valuable feedback. I am sorry that our breakfast let us down on this occasion. Please feel free to contact me personally and I would be more than happy to discuss the hotels our short comings with you in person . Warm Regards, your host Jason Cooley, 0749691000 Mackay

Reviewed 16 April 2015

This apartment style hotel is well located central to the town close to bars and restaurants. The rooms were well furnished and the staff were friendly and helpful. I would have liked to see bigger rooms, but regardless the rooms were comfortable.

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Helpful?
Thank Jason A
Mackay S, General Manager at Mackay Grande Suites, responded to this review

Dear Jason A, Thank you for taking the time to provide your valuable positive feedback. I know the staff and management will be excited to hear that we met your expectations. Please contact me directly the next time you are coming into Mackay so that I can thank you in person. Warm Regards, your host Jason Cooley 0749691000

Dartmouth, United Kingdom
Reviewed 31 March 2015

The room we had was adequate but tiny compared to some of the others we had been staying in during our travels around Queensland, and the problem is you get a bit spoilt when you get huge apartments in other hotels for the same rate. However the room was adequate and the bed clean and comfortable. As I was not...

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1Thank Jentol57

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
A.M. Grill
A.M. Grill
Cuisines: Australian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Mackay Grande Suites is in the city centre, only 10 minutes drive from the airport and 5 minutes from local beaches. The hotel features 90 studios or one bedroom, fully self contained suites, two restaurants, two bars, a gaming lounge, indoor swimming pool and spa. The complex incorporates a shopping centre with 30 specialty outlets and there are extensive conference facilities available for up to 200 delegates. ... more   less 

Additional Information about Mackay Grande Suites

Address: 9 Gregory St, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Price Range: €97 - €172 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mackay Grande Suites 4.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Mackay Grande Hotel Mackay
Hotel Style:
#4 Business Hotel in Mackay
#14 Luxury Hotel in Mackay
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Questions & Answers

Questions? Get answers from Mackay Grande Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find some where else to stay.”
 of 5 bubbles PeterO1956, 17 Oct 2016 | Read review
“6th floor 1BR APT was awesome”
 of 5 bubbles TravellerforBusiness, 10 Aug 2016 | Read review
“I prefer the 2nd level, as the views aren't that great so being on a lower level is greater convenience.”
 of 5 bubbles NQPsych2U, 14 Sep 2015 | Read review
“Corner suites are large and comfortable”
 of 5 bubbles cmistoneridge, 11 Aug 2015 | Read review
“The higher the rooms - the better the view.”
 of 5 bubbles stevemX2110XP, 2 Jun 2015 | Read review
5 of 5