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Clarion Hotel Mackay Marina

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#4 of 34 Hotels in Mackay
Certificate of Excellence
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364 Reviews from our TripAdvisor Community

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Showing 355: English reviews
1 review
Reviewed 5 days ago NEW

Stayed at The Clarion many a time,mainly a great Getaway for R & R ,very relaxing while you sip a glass or two of Ricadonna on the 4th floor balcony while overlooking the sparkling ocean and marina. Love there Great Seafood Buffet Specials too !!! Always feel special staying there-very luxurious-a gift to ourselves.

Helpful?
Thank Olga D
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and thank you for your review. We are delighted to read that you enjoyed your stay with us again and were able to relax. We endeavour to ensure that all guests feel welcome and can kick back and enjoy the ambiance of the marina. We look forward to welcoming you back again in the very near future. Kind... More 

Level Contributor
4 reviews
Reviewed 6 days ago NEW

We decided to stay at the clarion hotel Mackay Marina on our journey back from Brisbane... Found it clean .. Had the biggest and best range of goodies in the mini bar and extra toiletries in bathroom you could purchase if you had run out of deodorant or shavers , had a headache or forgot sun lotion, totally fantastic idea... More 

Helpful?
Thank Stephanie G
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and again, we thank you for writing this review. As advised in your review of our restaurant, we endeavour to ensure the quality of food and service is kept to a high standard. We are delighted to also read that your stay with us was one to exceed your expectations. Again we thank you and look forward to... More 

Mackay, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Stayed with my partner whilst visiting from interstate. This place is fabulous. Clean, recently refurbished and had everything you needed for the weekend away. Staff were friendly and attentive. The bed was comfy and we enjoyed the sea view from our balcony. Highly recommend this upmarket hotel. We also had room service, it was delicious and plentiful. Well done, will... More 

Helpful?
Thank dazzakat
Kerry S, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear dazzakat Greetings from us here at the Clarion Mackay Marina and thank you for this awesome review. It was great to read that you enjoyed your stay so much and we look forward to welcoming you back in the near future. Regards Gardiner Burrows More 

Mackay, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

We booked 2 weeks ahead for an anniversary dinner - we were seated next to 2 x tables for 10... we could not even attempt to have a conversation above the noise. We paid for our dinner on entry and we're seated at a table presumed for 4.. couldn't hold hands let alone hear each other speak. Still not coming... More 

Helpful?
1 Thank Wendycarson
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

We were dismayed to read your review of your visit to our restaurant and were also very surprised in your comments as we have had many reviews from other diners praising the high standard of food available. The seafood buffet is extremely popular and thus the restaurant is always very busy with patrons, thus I'm afraid that the noise factor... More 

Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 weeks ago via mobile

I attended a wedding at the Clarion marque recently and was very unimpressed. Yes, the view is nice however the drinks were expensive ($9/ spirit or glass of wine), the entry for the bride at the ceremony was yuk (up a narrow path past a big generator or something and cleaning items), the food was terrible - every bit of... More 

Helpful?
Thank greentrees321
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Thank you for your review. We are surprised to hear that you were unimpressed as we have had tremendous feedback from our 2016 bride and grooms. You are correct in saying that there are no toilets located in the marquee, as it is a temporary structure and thus no facilities are able to be installed. We have toilets located in... More 

Emu Park, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

The staff were friendly and helpful. An elegant hotel. The room was clean, the bed comfortable and a good sized bathroom. The balcony was also generous. Some of the balconies over look directly over the marina. Mine overlooked the pool with some view of the marina. If you are looking for vegetarian meals, their restaurant has a vegetarian entree (crumbed... More 

Helpful?
Thank Loxtoby
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and thank you for taking the time to write your review. We are delighted to read that you enjoyed your stay with us and we were able to assist in making it comfortable. Our unique location on the marina helps in creating a relaxing atmosphere for guests to wind down and experience our high level of service and... More 

Albury, Australia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 October 2016 via mobile

Beautiful decor and lovely clean well equipped rooms . Beautifully presented Breakfast with a view was yummy . Excellent service on arrival and very customer focus . Explained all services that could be provided . I'll be back . Great work !!

Helpful?
1 Thank leannemiller2016
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and thank you for taking the time to write your review. We do pride ourselves in both the property and the high level of service that our staff provide and ensure that each guest is made welcome. Your comments are greatly appreciated and we do look forward to your return in the near future. Thank you again and... More 

Cannonvale, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 October 2016 via mobile

Our family enjoyed a one night stay recently and didn't want to leave. Would also highly recommend for a couples get away too. Beautiful suites and extremely comfortable . Best buffet breakfast in Mackay. Everything was 5 star. Really look forward to going back again and again.

Helpful?
Thank Natasha D
Kerry S, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Natasha D Greetings from us here at the Clarion Mackay Marina, and thank you so much for posting such a wonderful review. It was great to read that you enjoyed your stay so much and we look forward to welcoming you back in the near future. Regards Gardiner Burrows Front Office Manager More 

Mackay, Australia
1 review
Reviewed 4 October 2016

The venue was immaculately set up. Nothing left to chance and very beautifully done. We were delighted with the wedding and everything about the experience. It was extremely well organised. Totally stress free. This is a better than none venue for a beautiful wedding. Food was wonderful. We didn't organise the full moon but it made the photos spectacular. Can't... More 

Helpful?
Thank hillalong4
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and thank you for taking the time to write this review. We are delighted to hear that your special day was one that met your expectations. Our unique location on the marina is conducive to making the Marquee venue a very popular choice for wedding, and we endeavour to ensure that the day goes without any problems. We... More 

Brisbane, Australia
Level Contributor
65 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 October 2016 via mobile

Spent 2 nights on business. Room was clean, comfortable and well appointed. Good bed with a quiet good nights sleep enjoyed. Dined in and enjoyed the dinner - well priced, well presented and well enjoyed. Would recommend highly.

Helpful?
Thank Mike R
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and thank you for your review. We do appreciate receiving feedback on guest stays, and we are delighted that your stay was enjoyable. We do pride ourselves in the high standard of service and product and endeavour to exceed guests expectations. Thank you once again and we look forward to welcoming you back at some stage in the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Clarion Hotel Mackay Marina is considered as Mackay's premier hotel. Located on the relaxing waterfront setting of the picturesque Mackay Marina, the hotel is only a short drive from Mackay's city centre and 20 minutes from Mackay Airport and is Mackay's only hotel with marina views over the tropical blue waters of the Coral Sea. The 4.5 Star hotel provides a selection of high quality accommodation rooms, from Deluxe Studio rooms and 1 Bedroom Apartments through to Executive Suites and Superior Spa suites. All rooms are superbly appointed with all the modern conveniences you would expect to make your stay as relaxing and comfortable as possible including; i-pod docking stations, flat screen televisions, fully appointed kitchenettes and private balconies providing fresh sea breezes and views over the marina setting and out to sea. Our onsite Latitude 21 Bar & Restaurant provides modern Australian cuisine and is open for breakfast daily and dinner Monday to Saturday, room service menu is available daily. The Mackay Marina, voted Australia's number 1 marina precinct, is also right on the doorstep providing a choice of bars, cafes and restaurants including George's Thai, Angelo's on the Marina Italian, The Deck Steakhouse and Mackay's famous fresh seafood at The Lighthouse. Harbour Beach is also just a short stroll providing long stretches of golden, sandy beaches. Other facilities include 24 hour reception and on-site security, secure parking, swimming pool, fitness room, complimentary guest laundry on each level, fully air-conditioned hallways as well as unlimited FREE guest WiFi. The Clarion Hotel Mackay Marina provides the perfect setting for conferences, meetings, functions and weddings providing a number of versatile and high quality function rooms and breakout areas. Our dedicated function staff can help tailor an event to suit any occasion. The hotel provides a range of excellent guest services that have built a strong reputation with business travellers and holiday makers and has been awarded best hotel in its category by Choice Hotels Australasia and AHA's Best Superior Accommodation Australia. Our waterfront location and comprehensive facilities combined with friendly and professional service will ensure your stay in Mackay will be comfortable, enjoyable and productive. ... more   less 

Additional Information about Clarion Hotel Mackay Marina

Address: Mulherin Drive | Mackay Marina, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Price Range: €91 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clarion Hotel Mackay Marina 4*
Number of rooms: 79
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Also Known As:
Clarion Mackay
Mackay Clarion
Hotel Style:
#2 On the Beach Hotel in Mackay
#2 Business Hotel in Mackay
#4 Luxury Hotel in Mackay
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Questions & Answers

Questions? Get answers from Clarion Hotel Mackay Marina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter suites & larger rooms-very comfortable.”
  • Great stress reliever- enjoying the peace & quiet.
  • Love the view - great climate and relaxing lifrstyle
  • Night time - peace reins !
 of 5 bubbles 665olgad, 28 Nov 2016 | Read review
“Higher level to enhance the view of the marina.”
 of 5 bubbles 723suzyb, 3 Aug 2016 | Read review
“ask for a higher level facing the harbor to best enjoy the views”
 of 5 bubbles 927mitchy, 10 Jul 2016 | Read review
“Quiet & relaxing but could possibly be a bit noisy when marquee in use....(personal supposition only). Pool not very private.”
 of 5 bubbles spilag, 4 Jul 2016 | Read review
“Speak to Kristen or Kerry - front rooms plus corner rooms over marina are wonderful.”
 of 5 bubbles harrish0useh0ld, 29 Jun 2016 | Read review
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