Clarion Hotel Mackay Marina

Mulherin Drive Mackay Marina, Mackay, Queensland 4740 Australia
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (183)
Room & Suite (43)
Pool & Beach (7)

About

Location
Cleanliness
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Value
Certificate of Excellence
The Clarion Hotel Mackay Marina is considered as Mackay's premier hotel. Located on the relaxing waterfront setting of the picturesque Mackay Marina, the hotel is only a short drive from Mackay's city centre and 20 minutes from Mackay Airport and is Mackay's only hotel with marina views over the tropical blue waters of the Coral Sea. The 4.5 Star hotel provides a selection of high quality accommodation rooms, from Deluxe Studio rooms and 1 Bedroom Apartments through to Executive Suites and Superior Spa suites. All rooms are superbly appointed with all the modern conveniences you would expect to make your stay as relaxing and comfortable as possible including; i-pod docking stations, flat screen televisions, fully appointed kitchenettes and private balconies providing fresh sea breezes and views over the marina setting and out to sea. Our onsite Latitude 21 Bar & Restaurant provides modern Australian cuisine and is open for breakfast daily and dinner Monday to Saturday, room service menu is available daily. The Mackay Marina, voted Australia's number 1 marina precinct, is also right on the doorstep providing a choice of bars, cafes and restaurants including George's Thai, Angelo's on the Marina Italian, The Deck Steakhouse and Mackay's famous fresh seafood at The Lighthouse. Harbour Beach is also just a short stroll providing long stretches of golden, sandy beaches. Other facilities include 24 hour reception and on-site security, secure parking, swimming pool, fitness room, complimentary guest laundry on each level, fully air-conditioned hallways as well as unlimited FREE guest WiFi. The Clarion Hotel Mackay Marina provides the perfect setting for conferences, meetings, functions and weddings providing a number of versatile and high quality function rooms and breakout areas. Our dedicated function staff can help tailor an event to suit any occasion. The hotel provides a range of excellent guest services that have built a strong reputation with business travellers and holiday makers and has been awarded best hotel in its category by Choice Hotels Australasia and AHA's Best Superior Accommodation Australia. Our waterfront location and comprehensive facilities combined with friendly and professional service will ensure your stay in Mackay will be comfortable, enjoyable and productive.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Free internet
Wifi
Public wifi
Internet
Outdoor pool
Restaurant
Breakfast buffet
Vending machine
Poolside bar
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Ocean view
Non-smoking rooms
Suites
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Housekeeping
Private balcony
Room service
Safe
Seating area
Telephone
Iron
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Kitchenware
Bath / shower
Complimentary toiletries
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English
460Reviews1Q+A100Room tips
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Popular mentions
Trying to book this place and questioned girl on phone re price and configuration of family rooms and got attitude then never received email quote as requested - followed up again finally got quote , I sent back a a follow up enquiry re email , never answered, phoned and was placed on hold until I hung up. Obviously dont need a family booking for 5 nights.
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Terrible . My assitance animal and I were on the home leg of a 2 month trip around the nt and North Queensland . Staying in resorts and hotels and caravan parks . This was by far the worst stay of our trip . Excessive noise from other rooms and no security presence to ensure guests not part of special events are not disturbed or allocated rooms away from the bogans was a huge oversight . Even a room change meant the noise remained constant due to obviously being assigned rooms below the party goers . And to top of our stay I was unable to park our car in the disabled parking spots because the hotel allowed non disabled people To park In those spots and seemed to turn a blind eye because it was a cash cow customer part of the bridal party. As a solo traveller you lose all respect for places who engage in disability discrimination as well as treat non event guests as peasants. Even the gm appears to arrogant to resolve issues before they go to Human rights commission for investigation. If you have a disability of any type I highly recommend NOT staying at this hotel because they don’t care .
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The room was spacious with water views from a small balcony and a comfy bed. The food from the hotels restaurant was amazing and room service was super quick. The staff were friendly and accomodating when I had to get some large boxes posted there for work. Nothing was too hard. I’ll stay here in future.
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Response from Kerry S, Manager at Clarion Hotel Mackay Marina
Responded 4 weeks ago
Thank you for your review of your stay. We truly appreciate it.
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Stayed for an overnight stay on our trip to Townsville. We had a spa room with a sea view which was lovely. The room was spacious with a comfortable bed and the hotel had its own restaurant and is a short walk from a few others. Only thing is that as the room is self catering if you are staying for a few days and want to cook the kitchen was not that well appointed.
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Response from Kerry S, Manager at Clarion Hotel Mackay Marina
Responded 3 Aug 2019
Than you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed it, including the views from your suite. We hope to welcome you back to stay with us again in the near future.
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The ocean rooms are amazing, every thing you expect for the money but the restaurant leaves you cold and feeling like Coles cafeteria. Food is fantastic but the decor and ambiance is none existent. Tiled floor, no art work on walls only 2 tvs. Staff service was also below average.
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Previous
How far is it from the hospital
Good morning - our hotel is approx. 12kms from the Mackay Base Hospital and approx. 6km from the Mater Hospital. Regards Kerry Scott / Reservations Manager
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"Executive rooms include a washer/dryer which is really handy. Get a room on the 6th or 7th floor, beautiful views of marina/ocean."
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"Room on Levls 6 andd 7 are betterr and have best views"
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"ask for view of the marina"
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"Many rooms have harbour and ocean views"
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"Rooms looking out to sea and the marina are a great feature of this place"
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PRICE RANGE
€78 - €125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clarion mackay, mackay clarion
LOCATION
AustraliaQueenslandMackay
NUMBER OF ROOMS
79
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Frequently Asked Questions about Clarion Hotel Mackay Marina
Which popular attractions are close to Clarion Hotel Mackay Marina?
Nearby attractions include Mackay Aqua Park (5.4 km), Bluewater Lagoon (5.3 km), and Bluewater Trail (5.8 km).
What are some of the property amenities at Clarion Hotel Mackay Marina?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Clarion Hotel Mackay Marina?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Clarion Hotel Mackay Marina?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Clarion Hotel Mackay Marina?
Yes, free parking is available to guests.
What are some restaurants close to Clarion Hotel Mackay Marina?
Conveniently located restaurants include Fusion128, Roshni Fine Indian Cuisine, and THE DISPENSARY.
Are there opportunities to exercise at Clarion Hotel Mackay Marina?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Clarion Hotel Mackay Marina?
Yes, dry cleaning and laundry service are offered to guests.
Does Clarion Hotel Mackay Marina offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Clarion Hotel Mackay Marina?
Many travellers enjoy visiting Art Deco Walk (5.1 km).
Does Clarion Hotel Mackay Marina have any great views?
Yes, guests often enjoy the harbour view available here.