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Dolphin Heads Resort

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Traveller (79)
Room & Suite (25)
Pool & Beach (3)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
Property amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Meeting Rooms
Outdoor pool
Room Service
Laundry Service
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Room features
Non-Smoking Rooms
Air Conditioning
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Family Resort
Great View
HOTEL CLASS
Location
Full view
Getting there
Mackay Airport16 km
Hamilton Island Airport79 km
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Nearby restaurants
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Nearby attractions
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Reviews (171)
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168 results
Traveller rating
35
36
44
26
27
Traveller type
Time of year
LanguageEnglish
35
36
44
26
27
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All reviews resort staff adjoining rooms short break great spot walk along the beach nice pool pub
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1 - 5 of 168 reviews
Reviewed 5 days ago via mobile

Absolutely love this place, the pool is amazing the location is awesome and you truely feel like your on an island. But unfortunately it needs a lift, staff need to be happier, menu could use an upgrade and the pool paint is getting worn. Nothing...More

Thank Aaron D
Response from DolphinHeadsResort01, General Manager at Dolphin Heads ResortResponded 4 days ago

Hi Aaron, We have started doing the face lift. The balconies have new balustrades and we have started painting. The pool is also scheduled for a repaint early next year. I will discuss you comments with the Restaurant manager. Thanks for the feedback.

Reviewed 4 weeks ago via mobile

We decided to have a short break of 5 days at the resort. I feel that the whole resort could do with a makeover, however I am sure that the cost to stay there would rise. At the moment it is reasonably priced, has good...More

Thank Franelli1
Reviewed 6 October 2018 via mobile

Went for breakfast and was very disappointed. 40 minutes for juice to come out once ordered, water was requested and it took a friend to go and get the jug of water and glasses an hour later. Food was below average, meals were cold, items...More

4  Thank Michael B
Reviewed 30 September 2018 via mobile

Lovely place to eat, drink and have a swim. The bar, restaurant staff however, are not very friendly. Have been several times and found high turn over staff, yet customer service never seems to change. A friendly hello and smile would go a long way.

2  Thank peteandjules2016
Response from DolphinHeadsResort01, Owner at Dolphin Heads ResortResponded 2 October 2018

Hi Pete and Jules, Thanks for your feedback. Salt, Café & Bar is a separate identity to Dolphin Heads Resort. I have passed your comments on to the Manager.

Reviewed 24 September 2018

We received a disappointing reception from staff as we were greeted with "do you want to eat"?.. not a welcome or an offer of a menu etc. After asking for a drinks menu we were ignored as the waitress walked away to clear dishes, we...More

1  Thank bronvoyage
Response from DolphinHeadsResort01, General Manager at Dolphin Heads ResortResponded 6 October 2018

Good Morning, Thank you for your review. The Restaurant Manager and I have discussed as Salt Restaurant, Café & Bar is a separate identity to Dolphin Heads Resort. The Restaurant Manager is now aware of the issue with Staff and Staff training is being put...More

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Room Tips
"Choose an ocean view room."
Daisy052
5 Nov 2017
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"Some of the rooms have been renovated. The rooms facing the ocean are idea for keeping an eye on kids who..."
FrenchmanRockhampton
23 Sep 2017
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"ask for ocean view"
128raelenep
16 May 2017
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"As far away from restaurant/reception as possible"
IPANT
1 Apr 2017
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PRICE RANGE
US$78 - US$126 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandMackay
NUMBER OF ROOMS
50
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