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Traveller (12)
Room & Suite (9)
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Overview
  • Excellent53%
  • Very good37%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Paid Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Fitness centre
4 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (281)
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281 results
Traveller rating
145
104
22
6
4
Traveller type
Time of year
LanguageEnglish
145
104
22
6
4
Show reviews that mention
All reviewsgreat locationcentral locationgreek restaurantbusiness tripspacious apartmentwithin walking distanceconference roomcooking facilitiesmiddle of towngreat place to staymajor shopping centrewashing machineshort walkstay there againexcellent accommodationclose to shopsstaff were friendly
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11 - 15 of 281 reviews
Reviewed 6 February 2018

Good setup and staff service is excellent, rooms well maintained and clean, ideal being very close to the heart of town. Enjoyed the say pity the weather was not so great. Would staff there again next timeMore

Review collected in partnership with this hotel
Thank NIck P
Response from Adele_QuestManager, Manager at Quest MackayResponded 11 February 2018

Dear Nick, Thank you for taking the time to give us your feedback. I will pass on your lovely comments to our our team. We love our location to. We look forward to welcoming you back again soon and hopefully the sun is shining! Kind...More

Reviewed 5 February 2018

TV unwatchable because of constant static Irritating noise coming from house phone Air con not working properly causing sleepless night However when I complained to lady at the desk the next morning i was promptly given a better room which was very much appreciated.More

Review collected in partnership with this hotel
Thank marlenejoanb
Response from Adele_QuestManager, Manager at Quest MackayResponded 6 February 2018

Dear Marlene, How frustrating for you! I am glad we were able to rectify the issues you had with room once we were made aware. Great you enjoyed the upgrade! Thank you for taking the time to leave us your feedback. Kind regards Adele Property...More

Reviewed 29 January 2018

Great service. Room was clean and spacious. The location was perfect for us. Comfortable bedding. Great. amenities. Car parking was available for the hotel guests. Right in the city centre so close to shopping and food. Highly recommendMore

Review collected in partnership with this hotel
Thank M3085IPjanes
Response from Adele_QuestManager, Manager at Quest MackayResponded 31 January 2018

Dear Guest , Thank you for taking the time to give us your feedback. We are so glad you enjoyed your stay and had everything you needed in the apartment. We absolutely love our location to. We look forward to welcoming you back again soon,...More

Reviewed 26 January 2018

1 bedroom apartment 404a. Comfortable and clean room with huge bed. Had everything we needed. Close to restaurants. Nice view from balcony. Very quiet and relaxing. Well priced and worth the spend.....

Review collected in partnership with this hotel
Thank waynesI8080QJ
Response from Adele_QuestManager, Manager at Quest MackayResponded 29 January 2018

Dear Wayne, Thank you for taking the time to give us your feedback. We are so glad you enjoyed your stay and the apartment had everything you needed. We love our location to! We look forward to welcoming you back again soon, Kind regards Adele

Reviewed 9 January 2018

Rooms are clean and close to all cafes and shops. Staff are friendly and helpful. Good bar and restaurant at the front of the building with wonderful staff and good food. located only 10 min from the airport.More

Review collected in partnership with this hotel
Thank anthonywM7531HS
Response from Adele_QuestManager, Manager at Quest MackayResponded 14 January 2018

Dear Anthony, Thank you for taking the time to give us your feedback. I am glad the apartment meet your expectations, and the team make you feel welcome, I will pass on you comments. Lets do Greek is a great restaurant will pass on your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Dry Cleaning
Laundry Service
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$133 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$133 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (12)
Room & Suite (9)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
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Room Tips
"Away from the carpark as it can be a little noisy early in the morning."
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"ask if they have hot running water before checking in"
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"Our 4th Floor apartment was excellent"
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"Ask for a room on the third floor or above on the river side of the hotel, level 5 is best for views."
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