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Quest Mackay

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Quest Mackay
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167 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Brisbane, Australia
Reviewed 12 December 2016 via mobile

Nice hotel, has all the facilities you need. Comfortable bed, nice clean rooms, within walking distance to major shopping centre which was great! Not a lot of options around the hotel for dinner apart from a little italian place up around the corner. The staff at front desk were fantastic and I couldnt fault them, they were some of the...

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Helpful?
Thank bec p
Wayne D, Manager at Quest Mackay, responded to this review

Hi Becp, I will surely pass on your great feedback to our staff, Thanks for the awesome review

Melbourne, Australia
Reviewed 12 December 2016

I found this property to be clean, quiet and central to the food strip and convenient. I highlt recommend this property if you want a good nights sleep and a very comfortable stay. Staff are terrific and very responsive.

Review collected in partnership with this hotel
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Thank coco3004
Wayne D, Manager at Quest Mackay, responded to this review

Thanks Coco3004 for your review, Quest Mackay is in the perfect spot, so close to everything but set back just enough to not to be bothered by late at night town activities

Mackay, Australia
Reviewed 8 December 2016

Great place. Great location friendly staff. What more could you want . Clean comfortable and practical would not hesitate in recommending to anyone. The room was large and well set out with everything that was necessary for our short stay

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Thank debbiesO4736IE
Wayne D, Manager at Quest Mackay, responded to this review

Hi Debbie04736IE, Thank you for posting an awesome review.

Canberra, Australia
Reviewed 5 December 2016

Pool is nice - pretty bare though and wouldn't say its child friendly . Gym is offsite so didnt get a look at it. Rooms are a nice size and equipped with dvd player as well as tv. my room had a balcony but not all do. "Rooftop garden" is a bit of a stretch.

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Helpful?
Thank Margy H
Wayne D, Manager at Quest Mackay, responded to this review

Hi Margy H, Thank you for taking the time to post a review. We have recently added more furniture to the pool area. The gym option we have for guests is free access to the nearby 24hr fitness center. It is very popular option as it gives our guests access to a full gym. We are currently undertaking improvements to...

Annandale, Australia
Reviewed 26 November 2016

Location is very central to cafes, restaurants, supermarkets and local lagoon. Great rooms to relax in after a day of competitive sport. Comfortable beds, air conditioning perfect for being refreshed.

Review collected in partnership with this hotel
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Thank Sharon F
Wayne D, Manager at Quest Mackay, responded to this review

Hi Sharon F, Thanks for taking the time to post your great review.

Sydney, Australia
Reviewed 24 November 2016

Very clean and comfortable with wi-fi for business stay. Downside is no close breakfast options if time limited. Staff very helpful and friendly. Rooms are of a good size. Facilities on site very limited. No eating options on site.

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Thank janettemh
Wayne D, Manager at Quest Mackay, responded to this review

Hi Jannettemh, Thank you for your review, The restaurant attached to the building is due to be leased out again and we hope to be able to offer a range of onsite meal options for our guests shortly. We also have many nearby restaurants able to deliver and many local restaurants also offer a charge back service for the convenience...

Brisbane Region, Australia
Reviewed 24 November 2016

Two very enjoyable nights at the Quest. Really comfortable room with excellent staff. I alway love it when I stay somewhere that has an armchair for me to relax in and a desk for me to work at. Very comfortable and probably the best shower of anywhere I have stayed.

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Thank John P
Melbourne, Australia
Reviewed 20 November 2016

Great location, clean rooms, and good amenities. Staff were very friendly too. However, struggled to sleep due to the rather noisy air-conditioning unit, and the pillows. Having said that, I'm a considerably light sleeper.

Review collected in partnership with this hotel
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Helpful?
Thank yin985
Russell S, Manager at Quest Mackay, responded to this review

Dear Yin985, Thank you so much for your positive feedback on our property about your recent stay, the staff and I are very pleased to read these kind of reviews particularly as they work hard to ensure all guests enjoy their stay each and every time. We are grateful that you have highlighted the location, great service, very friendly staff...

Rockhampton, Australia
Reviewed 19 November 2016

We had a really pleasant stay and the Quest Motel met our expectations as it has always done in the past.. Our room was clean and tidy and the staff were very helpful and willing to assist wherever they could.

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Thank johnwZ3383AS
Russell S, Manager at Quest Mackay, responded to this review

Dear John, Thank you so much for your positive feedback on our property about your recent stay, the staff and I are very pleased to read these kind of reviews particularly as they work hard to ensure all guests enjoy their stay each and every time. We are grateful that you have highlighted the great service, very friendly staff, clean...

Townsville, Australia
Reviewed 8 November 2016

Highly recommend the Quest Mackay. Very central to the town centre. Rooms clean and catered for all our needs. Staff were very friendly and helpful and let us check in slighty early. Will definitely stay again when in Mackay. AAA+

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Thank allisont167
Russell S, Manager at Quest Mackay, responded to this review

Dear Allison, Thank you so much for your positive feedback on our property about your recent stay, the staff and I are very pleased to read these kind of reviews particularly as they work hard to ensure all guests enjoy their stay each and every time. We are grateful that you have highlighted the great service, very friendly staff, clean,...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Quest Mackay is an all Apartment Hotel featuring 96 Studio, One and Two Bedroom Apartments that can be used for short or long term accommodation. It is brand new only opening in Sep 2009 centrally located right in the heart of the tropical city of Mackay. ... more   less 

Additional Information about Quest Mackay

Address: 38 Macalister St, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Price Range: €82 - €131 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest Mackay 4.5*
Number of rooms: 96
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Questions & Answers

Questions? Get answers from Quest Mackay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our 4th Floor apartment was excellent”
 of 5 bubbles M7872QFdavidm, 19 Dec 2016 | Read review
“Ask for a room on the third floor or above on the river side of the hotel, level 5 is best for views.”
 of 5 bubbles gregbI4490HZ, 4 Oct 2016 | Read review
“Apartment rooms are worth the upgrade if you are here for more than one night”
 of 5 bubbles SpenceAlmighty, 28 Jun 2016 | Read review
“Some rooms have a balcony for a bit of extra space”
 of 5 bubbles PJay2412, 9 Apr 2016 | Read review
“all rooms are good”
 of 5 bubbles Brisflip, 24 Jan 2016 | Read review
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