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Quest Mackay

272 reviews
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Traveller (12)
Room & Suite (9)
Dining (1)
Overview
  • Excellent54%
  • Very good36%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“great location”(27 reviews)
“central location”(16 reviews)
“business trip”(13 reviews)
Paid Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Fitness centre
4.5 Star Hotel
All hotel details
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Reviews (272)Write a Review
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Traveller rating
141
100
21
6
4
Traveller type
Time of year
LanguageEnglish
141
100
21
6
4
Show reviews that mention
All reviewsgreat locationcentral locationbusiness tripwithin walking distanceconference roomgreat place to staygreat sizecooking facilitiesmajor shopping centremiddle of townroom was cleanstudio apartmentstay there againshort walkgreat roomsexcellent accommodationclose to shops
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1 - 5 of 272 reviews
Reviewed 1 week ago

Fantastic in every way. Helpful and courteous staff, clean and comfortable accommodation, excellent location and sensational amenities. Would stay again without hesitation for business or for pleasure.

Review collected in partnership with this hotel
Thank patsy_c1derhouse
Response from Adele_QuestManager, Manager at Quest MackayResponded 1 week ago

Dear Patsy, Thank you for taking the time to give us your feedback. Thank you for your lovely comments, we love to be Fantastic! I will pass the comments onto the team, and we look forward to welcoming you back again soon, Kind regards Adele

Reviewed 2 weeks ago

Good setup and staff service is excellent, rooms well maintained and clean, ideal being very close to the heart of town. Enjoyed the say pity the weather was not so great. Would staff there again next timeMore

Review collected in partnership with this hotel
Thank NIck P
Response from Adele_QuestManager, Manager at Quest MackayResponded 1 week ago

Dear Nick, Thank you for taking the time to give us your feedback. I will pass on your lovely comments to our our team. We love our location to. We look forward to welcoming you back again soon and hopefully the sun is shining! Kind...More

Reviewed 2 weeks ago

TV unwatchable because of constant static Irritating noise coming from house phone Air con not working properly causing sleepless night However when I complained to lady at the desk the next morning i was promptly given a better room which was very much appreciated.More

Review collected in partnership with this hotel
Thank marlenejoanb
Response from Adele_QuestManager, Manager at Quest MackayResponded 2 weeks ago

Dear Marlene, How frustrating for you! I am glad we were able to rectify the issues you had with room once we were made aware. Great you enjoyed the upgrade! Thank you for taking the time to leave us your feedback. Kind regards Adele Property...More

Reviewed 3 weeks ago

Great service. Room was clean and spacious. The location was perfect for us. Comfortable bedding. Great. amenities. Car parking was available for the hotel guests. Right in the city centre so close to shopping and food. Highly recommendMore

Review collected in partnership with this hotel
Thank M3085IPjanes
Response from Adele_QuestManager, Manager at Quest MackayResponded 3 weeks ago

Dear Guest , Thank you for taking the time to give us your feedback. We are so glad you enjoyed your stay and had everything you needed in the apartment. We absolutely love our location to. We look forward to welcoming you back again soon,...More

Reviewed 3 weeks ago

1 bedroom apartment 404a. Comfortable and clean room with huge bed. Had everything we needed. Close to restaurants. Nice view from balcony. Very quiet and relaxing. Well priced and worth the spend.....

Review collected in partnership with this hotel
Thank waynesI8080QJ
Response from Adele_QuestManager, Manager at Quest MackayResponded 3 weeks ago

Dear Wayne, Thank you for taking the time to give us your feedback. We are so glad you enjoyed your stay and the apartment had everything you needed. We love our location to! We look forward to welcoming you back again soon, Kind regards Adele

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Dry Cleaning
Laundry Service
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$121 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$121 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (12)
Room & Suite (9)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Away from the carpark as it can be a little noisy early in the morning."
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"ask if they have hot running water before checking in"
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"Our 4th Floor apartment was excellent"
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"Ask for a room on the third floor or above on the river side of the hotel, level 5 is best for views."
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