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Coral Cay Resort

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#12 of 34 Hotels in Mackay
Certificate of Excellence
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Coral Cay Resort
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152 Reviews from our TripAdvisor Community

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There are newer reviews for Coral Cay Resort
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Showing 150: English reviews
Ormeau, Australia
Reviewed 18 November 2015

WOW, I travel a lot, and I like to give a good review where it is due. Their Chef is one of the best I have seen in many city kitchens rather than a country town. I hope he likes Mackay because ANY capital City would love the expertise of using fresh produce cooked perfectly. The guys behind us at...

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Thank Biomed_traveller
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Morning and hello again! Thank you so much for your amazing words I had the pleasure of giving this feedback to Andrew our head chef who held a wonderful smile for the rest of the evening. It really is a wonderful feeling to receive feedback like this and we greatly appreciated it. We look forward to seeing you on...

Calliope, Queensland, Australia
Reviewed 15 November 2015

Upon arrival the front facade looks very nice and this continues into the foyer and the pleasant and welcoming staff check us in. The room had a comfortable queen size bed and a patio area overlooked the very pleasant and tranquall pool area. The resort is 5 min from the CBD and 3 min to Canelands shopping centre. We had...

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Thank Robert C
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Hey Robert! Thank you so much for your lovely feedback! It's fantastic that your first impression of our resort was great and from there you were happy with our receptionist service. I do have to agree that the buildings that overlook the pool are extremely relaxing with the peaceful sound of trickling water. Your compliments are highly appreciated and will...

Pomona, Queensland, Australia
Reviewed 18 October 2015

We arrived at the resort on Saturday 17 Oct at 18:15hrs after a 10 hour drive. We were welcomed by the receptionist (Kimberley) and were given a free upgrade from an Executive Queen Studio apartment to an Executive Queen One Bedroom Apartment. Check-in was so easy - hassle free - done within 5 minutes. Parking was a breeze right in...

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Thank Wissefamily
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Afternoon Carlo, Thank you for taking the time to give such wonderful feedback! Awesome to hear that you appreciated your free upgrade and all bonuses included in this! I do have to agree with your comment that the pillows here are the next best thing to your own pillows at home. All of your fantastic comments towards all of...

Ahmedabad, Gujarat, India
Reviewed 9 October 2015 via mobile

Had stayed there for a transit enough to Sydney. The rooms are clean and spacious. Bedding is quite good with above average comfort. Had a room on the ground floor which facilitate a nice sit out for the pleasant evenings. Although the restaurant is well set up, I recommend skipping breakfast. The spread is average by Australian standards and the...

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Thank Sailor-Ahoy
Manager C, General Manager at Coral Cay Resort, responded to this review

Good Morning, Thank you very much for your review. I am glad you enjoyed your room however would really like to apologies regarding your breakfast. If it is possible for you to email me what name your reservation was under so that I can check which staff member prepared your meal that would be wonderful. We do have a full...

Adelaide
Reviewed 4 October 2015

Our first greeting was from Kimberly who was very friendly and very welcoming. She gave a wonderful first impression and was super helpful with all our questions. We stayed in a Queen Studio room which looked exactly like the picture online. The room was clean, modern and quiet. Very private apart from the only window facing the car park, although...

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Thank Racquel K
Manager C, General Manager at Coral Cay Resort, responded to this review

Hi Racquel, Thank you for your wonderful review. I congratulated Kimberley and showed her your review; she was thrilled by your lovely words. I would also like to say thank you for your comments on our images, these photos were taken recently and I really wanted to insure the images looked genuine as this a trait we take pride in....

Bathurst, Australia
Reviewed 2 October 2015 via mobile

Well priced for a resort style apartment. Family room had 2 singles in one part and separated room worth queen. Plenty of room, Foxtel, and cooking facilities for quick and simple meals. Pool is inviting amongst the garden.

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Thank Quozie
Manager C, General Manager at Coral Cay Resort, responded to this review

Good Morning, Thank you for your review, we are very thankful when guest leave reviews as people tend to not think about it especial positive reviews like yours. It is a huge credit to yourself to see you have left 90 contributions on Tripadvisor. Great job and thank you from everyone at the Coral Cay Resort. Kind Regards, Kelly Davidson

Bowen, Australia
Reviewed 2 October 2015 via mobile

We stayed with our 2 kids and it was wonderful. The whole self contained unit was great. Very clean and stylish. We couldnt hear any of the traffic from the main road. A beautiful place to stay for the whole family. Highly recommend!

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Thank Maree S
Manager C, General Manager at Coral Cay Resort, responded to this review

Hi Maree, Thank you for your awesome review and recommendation. It is greatly appreciate. We look forward to seeing you and your family next time you visit. Thank you, Kelly Davidson

Reviewed 17 September 2015

The room was beautiful and very well equipped, with a great view of the pool. The bed was extremely comfortable, and the room service meals were delicious. The staff were very helpful. I would highly recommend this hotel.

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Thank Joshua F
Manager C, General Manager at Coral Cay Resort, responded to this review

Good Morning Joshua, Thank you very much for taking some time out of your busy schedule to post a great review for the Coral Cay Resort. We really appreciated your time and effort. I will insure your message is received by all staff. Hope you are doing well and we look forward to seeing you next time you visit Mackay....

Yarck, Australia
Reviewed 31 August 2015

Staff were friendly, rooms were nice and clean. This hotel is definitely good value for money. Nebo Rd is noisy so ask for a room at the rear of the property and the curtains didn't entirely block out morning sun so it wasn't a particularly good sleep in but good overall.

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Thank Imagen E
Manager C, General Manager at Coral Cay Resort, responded to this review

Good morning and thank you for your lovely feedback. I will make sure that your appreciation is passed on to all staff regarding the cleanliness of the rooms and friendless of our staff. We are lucky enough that it is a large property and are definitely happy to allocate rooms toward the back of the property when requested. Thank you...

Newcastle, Australia
Reviewed 23 August 2015 via mobile

I must have been near a transit room because each night I was woken by a noisy car going up and down the driveway in the early hours of the morning, cats having a fight for an hour and guests checking in at all hours. Broken sleep each and every night. At the restaurant, my main meal took 50mins to...

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Thank Beefabee
Manager C, General Manager at Coral Cay Resort, responded to this review

Good Morning, Thank you for writing a review on tripadvisor; it is wonderful to see what you have written about the staff and I will ensure they do get your message. In regards to the noise I was wondering if possible could you pop me an email with the room number and date so I can look into it a...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Accessible rooms
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Coral Cay Resort

Address: 14-18 Nebo Rd, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Price Range: €60 - €94 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Coral Cay Resort 4.5*
Number of rooms: 63
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Hotel Style:
#3 Business Hotel in Mackay
#8 Luxury Hotel in Mackay
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Questions & Answers

Here's what travellers have asked, with answers from Coral Cay Resort staff and other travellers.
3 questions
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Ballarat, Australia
19 days ago
21 days ago
Cairns, Australia
23 days ago

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Questions? Get answers from Coral Cay Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for ground floor rooms in the 250's”
 of 5 bubbles grumpy001, 4 Jan 2017 | Read review
“We had a ground floor room that was fine. I did notice they have a room available for the disabled.”
 of 5 bubbles Rom55, 19 Aug 2016 | Read review
“Rooms at rear would have less traffic noise”
 of 5 bubbles KeenPhotographer-11, 16 Jul 2016 | Read review
“2 bedroom apartments have no street noise.”
 of 5 bubbles debf265, 22 Jun 2016 | Read review
“Go somewhere else”
 of 5 bubbles JeremyW933, 16 Jun 2016 | Read review
5 of 5