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Coral Cay Resort

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#12 of 34 Hotels in Mackay
Certificate of Excellence
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1 room 2 adults 0 children
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Coral Cay Resort
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152 Reviews from our TripAdvisor Community

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There are newer reviews for Coral Cay Resort
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Showing 150: English reviews
Reviewed 5 May 2016 via mobile

It's been a year since I stayed here and unlike last time we were on a ground unit and boy was the noise horrific! Cars reversing doors slamming everything was amplified - not a nice experience if you want a quiet stay. Rooms are nice but go upstairs!

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Helpful?
Thank Sjg359
Manager C, General Manager at Coral Cay Resort, responded to this review

Good Evening, Thank you for your review. I am sorry that your most recent stay was disturbed by other guest making at lot of noise. Unfortunately this does happen sometimes however just so you are aware next time we do have someone onsite at all hours and they would not hesitate to speak with guest if they are making a...

Brisbane, Australia
Reviewed 17 April 2016 via mobile

Like the vast majority of motels in MACKAY there is not much that really sets the, apart. Coral Cay is perhaps one of the better motels. Reasonable sized rooms, reasonable facilities - depends really what you are in need of. My room was located towards the front of motel, so got a lot of the road noise from NEBO road...

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Helpful?
Thank Buck71
Manager C, General Manager at Coral Cay Resort, responded to this review

Good Evening, Thank you very much for taking the time to review our property. I would like to apologise that you did not get a good night sleep as this truly is the most important aspect of our business. As I am sure you notice we do have quiet a large property and we can most definitely allocate a room...

Reviewed 9 April 2016 via mobile

Upon check in I was greeted by very friendly and helpful staff. My room was basic, clean (smelled clean too) and well reflected in the asking price. I dined in the restaurant where the staff were also attentive and friendly. The restaurant prices are about what you'd expect to pay at a motel restaurant. My over all impression is off...

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Thank MasonPlanft
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Hi Mason, Thanks for you wonderful feedback! Glad to hear that you liked your room and that you were well attended to in our restaurant. Thank you for choosing to stay with us and we hope to see you again in the near future! Have a great rest of you week. Kind Regards, Kimberley Powell

Gold Coast, Australia
Reviewed 1 March 2016 via mobile

This was my second stay in the past month and I must say that this is the best value for money motel in Mackay. The executive suites are very roomy and comfortable with nice furnishings a large bathroom and to top it off a great bed. The staff are excellent and Kelly I must say is a credit to the...

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Helpful?
Thank Kyle W
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Hi Kyle, Thank you so much for your lovely feedback! Kelly was very tickled with your review. I'm so happy that we were able to tick all the boxes and get that 10/10 in your books. Looking forward to your next visit to Mackay. Thanks again :) Kind regards, Kimberley Powell

Wollongong
Reviewed 18 February 2016 via mobile

From the street this looks similar to many of the hotels that line the strip but upon entry it is clear these guys do it better. Upon checking in without booking we were offered a range of rooms and chose what suited us best. The room is well equipped with decent fittings and appliances. There is even a shaving cream...

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Thank vv4yno
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good evening and thank you so much for your amazing review! Your feedback was passed on to all parties and is highly appreciated. We look forward to your next visit to The Coral Cay. Hope you are having a fantastic week! Thanks again! Kimberley Powell

Dysart, Australia
Reviewed 2 February 2016

I made a last-minute booking and was able to secure a ground floor room, with parking right outside. The room was clean, spacious and comfortable, the staff were friendly, helpful and professional, and the restaurant was just perfect. Seriously, this place should be packed every night! There's a pool, which I didn't use but it looked like the people there...

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Helpful?
Thank Jackie T
Manager C, General Manager at Coral Cay Resort, responded to this review

Hey Jackie, Thank you very much for your fantastic review. We are very pleased you enjoyed your stay. All the best for 2016. Kind Regards Kelly Davidson

Reviewed 23 January 2016 via mobile

The hotel was very close to everything in Mackay, very quiet rooms, and a very nice pool. Staff were friendly and the room was clean. The bed was comfortable. The room was fairly spacious and well laid out. I would stay here again most definitely.

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Helpful?
Thank Ajwatty79
Manager C, General Manager at Coral Cay Resort, responded to this review

Good Morning, Thank you for taking your time to leave a review. We really appreciate it and it is lovely to hear when people do have an enjoyable stay and that they would like to return. We look forward to welcoming you back when you next visit Mackay. Have a wonderful day. Thank you, Kelly Davidson

Brisbane, Australia
Reviewed 30 December 2015 via mobile

We only stayed a night on our way through to Townsville however my partner has stayed several times before for work and they never fail to please. Lovely rooms, very clean. Love the layout of the complex and the reception girls are so friendly and helpful. Will be returning again!!

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Helpful?
Thank Kristelle M
Manager C, Manager at Coral Cay Resort, responded to this review

Good Afternoon Kristelle, Thank you for your lovely review. We really appreciate all feedback and it is wonderful to have great review to pass onto my team. Hope you had a great trip and we look forward to seeing you again. Wishing you a Happy & Health 2016. From Kelly and the team at the Coral Cay Resort.

Reviewed 6 December 2015

Arrived in the late afternoon, to be greeted by the friendliest face behind the reception. Nothing was too much trouble. Very comfortable rooms,great off street parking,restaurant on site (even though we didn't use it),great location to the highway north. Was expecting to pay more than we did, as these rooms have been very expensive in the past.

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Helpful?
Thank Mary D
Manager C, Manager at Coral Cay Resort, responded to this review

Hi Mary, Thank you for your wonderful review, I will make sure the staff mentioned get to see this also. I am glad to hear you got a great deal as we do try our best to ensure our rates are the best value for money in Mackay at all time. Hope you had a wonderful Christmas and all the...

Melbourne, Victoria, Australia
Reviewed 6 December 2015 via mobile

This was a very convenient place to stay for our one night in Mackay. We chose the "frequent traveller " room as it offered a nice room for a very good rate. Nice pool, good restaurant and right on the highway.

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Helpful?
Thank Rob W
Manager C, Manager at Coral Cay Resort, responded to this review

Hi Rob, Thank you for your review. I am very happy to hear you were happy with your stopover at the Coral Cay Resort in Mackay. We hope the rest of December was pleasant for you and that you had a relaxing Christmas. Happy New Year Rob. Kind Regards From, Kelly Davidson & the Coral Cay Resort Team :)

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Accessible rooms
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Coral Cay Resort

Address: 14-18 Nebo Rd, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Price Range: €60 - €93 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Coral Cay Resort 4.5*
Number of rooms: 63
Reservation Options:
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Hotel Style:
#3 Business Hotel in Mackay
#8 Luxury Hotel in Mackay
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Questions & Answers

Here's what travellers have asked, with answers from Coral Cay Resort staff and other travellers.
3 questions
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Ballarat, Australia
18 days ago
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Cairns, Australia
23 days ago

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Questions? Get answers from Coral Cay Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for ground floor rooms in the 250's”
 of 5 bubbles grumpy001, 4 Jan 2017 | Read review
“We had a ground floor room that was fine. I did notice they have a room available for the disabled.”
 of 5 bubbles Rom55, 19 Aug 2016 | Read review
“Rooms at rear would have less traffic noise”
 of 5 bubbles KeenPhotographer-11, 16 Jul 2016 | Read review
“2 bedroom apartments have no street noise.”
 of 5 bubbles debf265, 22 Jun 2016 | Read review
“Go somewhere else”
 of 5 bubbles JeremyW933, 16 Jun 2016 | Read review
5 of 5