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Mercure Gladstone

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246 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Reviewed 19 September 2016 via mobile

A gem of a place to stay beautifully appointed rooms grand wide halls and a cracker of a sports club with restaurants attached. I stumbled across this place and will not stay anywhere else in Gladstone. There is also a Gym right behind the hotel.

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Helpful?
Thank Steve H
Craig C, General Manager at Mercure Gladstone, responded to this review

Thanks Steve H. We too are proud of the offerings provided here with the two restaurants, large rooms, under cover car parking as well as the large 24 hour Fitness Centre. We look forward to welcoming you back and truly creating a home away from home for you here in Gladstone. Regards Craig Conley General Manager

sunnyqueensland
Reviewed 18 September 2016 via mobile

We recently dined at Encore buffet for lunch at the Mecure! With kids from 12-2 in age. Everyone had a yummy lunch and made the most of the all you can eat status!! Especially the desserts! Thanks for the wonderful dining experience!

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Thank becntim
Craig C, General Manager at Mercure Gladstone, responded to this review

Thank you becntim for providing feedback from your dining experience within Encore restaurant. The International buffet certainly caters for a wide and varied palette, even for the kids. The dessert bar, ice cream machine and pancake maker certainly does see the kids both fascinated and drooling over what they will try. With items on the buffet changing daily we look...

Reviewed 12 September 2016 via mobile

A nice neat modern hotel attached to a gaming club.the rooms are large and quite modern. The only issue is that the location is a bit out of tiwn so you need transport as its not walking distance. Overall very good

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Thank wardy4160
Craig C, General Manager at Mercure Gladstone, responded to this review

Thank you wardy4160 for taking the time in providing feedback of your recent stay in Gladstone. Although not located in the main street of Gladstone we are less than 3 kilometres from the CBD, with everything a guest needs all within the one location, including two restaurants, full fitness centre, room service, complimentary internet and under cover car parking. We...

Reviewed 11 September 2016 via mobile

Really friendly staff .. Everything you would expect from Accor in regard to the rooms .. Buffet restaurant for breakfast .. Interesting Italian inspired restaurant for dinner .. Good wine list .. Easy to find and lots of parking.

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Helpful?
Thank Salena A
Craig C, General Manager at Mercure Gladstone, responded to this review

Thank you Salena A for taking the time to provide us with details of your recent stay at the Mercure Gladstone. Pacino's, our Italian restaurant places good recommendations for wines to accompany your specific meals, something that our guests do acknowledge during their stay and whilst dining. We look forward to welcoming you back in the near future to once...

Nelson Bay, Australia
Reviewed 8 September 2016

the staff are fantastic there is nothing that is problem yes its attached to a club but it was a very good stay thanks to all the staff you were great i will be back in the near future for another great stay iim sure

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Helpful?
Thank SilverBack4
Craig C, General Manager at Mercure Gladstone, responded to this review

Thanks SilverBack4 for your support of the Mercure Gladstone as well as taking the time to provide some feedback from your stay. Consistency is key to service, from each staff member to each day and stay. I am confident in saying that your next stay will mirror the service provided from your recent stay. We look forward to welcoming you...

Melbourne, Australia
Reviewed 7 September 2016

Upon asking the front desk where I could go for nice walk the young girl had no idea, 150M up the road is the Port Curtis Foreshore Trail, locals may not value this but visitors do, not very professional. I also note that I had to ask multiple times as to what I was paying for a print out of...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank simmonlittle
Craig C, General Manager at Mercure Gladstone, responded to this review

Thank you simmonlittle for taking the time to provide some feedback from your stay. It is important that staff do not take the wonderful attributes/adventures that can be done in our backyard. This has been discussed with the team to ensure we are offering these opportunities to visitors to the region. We look forward to welcoming you back and assisting...

Gold Coast, Australia
Reviewed 28 August 2016

Very nice clean rooms, the bar and gaming, restaurants are new and trendy. Friendly, helpful staff. Free parking and access to a real commercial gym. Not within walking distance of anything so will need a car to get around. Buffer restuarant dissapointing, but worth the stay for comfort, security and ambience

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1Thank urbantourist2015
Craig C, General Manager at Mercure Gladstone, responded to this review

Hello urbantourist2015 Thank you for your support of the Mercure Gladstone and taking the time to provide details of your stay. We may be 2.5 kilometres from the CBD but have everything that a guest would want in a hotel, from the car parking, full sized fitness centre to the two restaurants. We look forward to welcoming you back in...

Morwell
Reviewed 18 August 2016 via mobile

Great place to stay. Good size, quiet rooms. Two restaurant option for dinner and good breakfast. Helpful and friendly staff. Plenty of under cover parking Will stay here again if we are back this way Good value for money

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1Thank Cazza S
Craig C, General Manager at Mercure Gladstone, responded to this review

Hello Cazza S Thank you for providing details of your stay at the Mercure Gladstone. We look forward to welcoming you back where you can once again enjoy the various options available for dining, whilst enjoying the comfort of the rooms. We look forward to welcoming you back in the near future. Regards Craig Conley General Manager

Reviewed 16 August 2016

We stopped over on the way back from Heron Island at the Mercure on the recommendation of the Island people. Its in a residential street a bit off track and has a small slot machine arcade and gambling offer as well as a normal Mercure, but the staff made it. Everyone helpful, everyone smiling and the Manager even sorted us...

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1Thank Robin K
Reviewed 14 August 2016 via mobile

We've stayed at the Mercure in Gladstone several times over the past few years. Staff are friendly, the rooms, restaurants and amenities are kept clean and tidy. However it's the little things that have changed probably for cost savings.. all in house movies are pay view (used to be complimentary except for new releases), combined conditioner/shampoo, no body moisturiser. All...

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1Thank Desley P
Craig C, General Manager at Mercure Gladstone, responded to this review

Thank you Desley P for once again staying at the Mercure Gladstone this year. I noted that your last stay was the beginning of 2015, where I am sure you have seen a lot of changes, both in town as well as the refurbishment work undertaken inside the Yaralla Sports Club. Movies, for some members of our Advantage Plus loyalty...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Mercure Gladstone

Address: Cnr Bell and O Connell Street | Barney Point, Gladstone, Queensland 4680, Australia
Region: Australia > Queensland > Gladstone
Price Range: €69 - €98 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mercure Gladstone 4.5*
Number of rooms: 60
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Also Known As:
Mercure Gladstone Australia - Queensland
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Questions & Answers

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Anchorage, Alaska

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King size bed room was spacious”
 of 5 bubbles LPTownsville, 2 Mar 2017 | Read review
“We had a balcony room- view was over the soccer fields.Room was very quiet.”
 of 5 bubbles R8015BQmariag, 27 Feb 2017 | Read review
“We asked for a higher floor away from the main restaurant and gaming area.”
 of 5 bubbles 223vickis, 9 Jan 2017 | Read review
“Try 3rd floor, Good restaurants.”
 of 5 bubbles 861rolfs, 13 Dec 2016 | Read review
“Rooms away from lift are excellent”
  • Pleasant decor
 of 5 bubbles AndrewB376, 22 Nov 2016 | Read review
5 of 5