We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Bay Apartments

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
The Bay Apartments
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

35 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 35: English reviews
Townsville, Australia
Reviewed 26 October 2016

The Bay Apartments are located a short walk from everything you need for a beach holiday: beautiful beaches, restaurants, surf club dining, coffee, shopping. Off street parking. Large onsite pool. BBQ. Nothing further required - just add you!

 Report
Helpful?
Thank A-Reel
Melbourne, Australia
Reviewed 28 June 2016

My friend and I attended a workshop near Rainbow Bay and stayed in this lovely location just around the corner. Alison and Keith were as helpful as could be in every way. They made sure our (small) requests were attended to right away. The accommodation was just what we wanted - a bedroom and bath each, a modern fully-equipped kitchenette,...

 Report
Helpful?
Thank Clear-Direction
Burlington, Canada
Reviewed 1 April 2016

These apartments offer everything you need to enjoy comfortable holiday. Our apartment was a deluxe one, it was updated and we found it sufficient for the length of our stay (4 nights). Kitchen was very well equipped, the whole place was clean and the staff Alison and Keith were very helpful and professional. The only thing we would say was...

 Report
Helpful?
2Thank Bohunka1969
Reviewed 23 January 2016

We have just returned from our ten day stay at The Bay Apartments Rainbow Bay. Alison and Keith were great and friendly hosts. The Apartment was first class and the location for the beach and shops was perfect for us and our two boys aged two and five. I would recommend Coolangatta and Rainbow Bay for a fantastic family holiday,...

 Report
Helpful?
1Thank Andrew E
Ballarat
Reviewed 10 September 2015 via mobile

We had a lovely family holiday with our 2 children. We stayed in a delux 2 bedroom apartment. It had everything we needed. The pool was a little cold, so we spent most of our time in the warm spa. A short stroll to the beach. Much cheaper than staying on the esplanade. Nice and quiet and the corner shops...

 Report
Helpful?
2Thank Sel15
New South Wales, Australia
Reviewed 28 June 2015 via mobile

I have stayed in lots of holiday apartments with my husband and four children and never ever have I been confronted with such an aggressive manager (Keith). Having read other people's experiences here I am surprised he has returning guests. What Keith seems to forget is that he is managing a property in a seaside location with surfers staying there...after...

 Report
Helpful?
1Thank Mummytofour
rainbowCoolangatta, Manager at The Bay Apartments, responded to this review

In response to your review I would like to comment that one of the things we ask guests to adhere to is entering the building through the basement when wet and with surfcraft. This is simply for safety reasons-to avoid slippages and potential knocks. We explain this to our guests on arrival and give them paperwork that explains this also....

Wollongong, Australia
Reviewed 19 February 2015

My husband and I recently stayed at The Bay Apartments for a weekend while visitng the area for a wedding. What a gorgeous part of Austraila! The 2 bedroom unit which was booked directly with the managers was fantastic. Clean, modern, spacious, quiet and included everything we could possibly need. We had relatives in another unit in the same complex...

 Report
Helpful?
1Thank Kim P
Brisbane, Australia
Reviewed 18 January 2015 via mobile

We booked unit 10 at The Bay Apartments through Rainbow Bay Realty and the unit was disgusting. Not clean, ripped screens, dated, missing essential items for a self contained holiday. The owners of this unit seem not to maintain it at all. My sister booked a different unit in the same complex and paid less with linen included in a...

 Report
Helpful?
1Thank Tracy B
Reviewed 27 December 2014

Never met a manager so rude in my life! Came into our room and just started going off for no reason accusing my family of stuff which we didn't do,was just embarrassing for everyone.Will never stay here again and will be spreading the word.

 Report
Helpful?
5Thank Raghi89
rainbowCoolangatta, Manager at The Bay Apartments, responded to this review

Thank you for your feedback and it is unfortunate you did not enjoy your stay. Management had to enter your apartment on 2 occasions when your door was not answered and the problem needed to be dealt with. On the first occasion at midnight I responded to a complaint from another guest about the noise coming from your balcony and...

Christchurch, New Zealand
Reviewed 24 September 2014

Alison and Keith are wonderful people. Any query or question they are straight onto it. They have great knowledge of the area. We have been coming back here for the past four years and wouldn't think of going any where else. The apartments are always lovely and clean and when you contact them direct you get a really good price...

 Report
Helpful?
1Thank emmakatewhelan

2 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2)
Viewed
Room/Suite (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Coolangatta hotels
0.8 km away
Mantra Coolangatta Beach
Mantra Coolangatta Beach
#3 of 12 in Coolangatta
702 reviews
2.0 km away
Nirvana By The Sea
Nirvana By The Sea
#1 of 12 in Coolangatta
361 reviews
0.3 km away
Greenmount Beach Resort
Greenmount Beach Resort
#10 of 12 in Coolangatta
65 reviews
Show Prices
Show Prices
Show Prices
0.6 km away
Mantra Twin Towns
Mantra Twin Towns
#2 of 12 in Coolangatta
2,520 reviews
0.1 km away
Rainbow Bay Resort
Rainbow Bay Resort
#13 of 26 in Coolangatta
76 reviews
0.1 km away
Columbia Apartments on Rainbow Bay
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Kitchenette
In your room
  • Refrigerator in room
Services
  • Free Parking

Additional Information about The Bay Apartments

Address: 243-253 Boundary St | Rainbow Bay, Coolangatta, Gold Coast, Queensland 4225, Australia
Region: Australia > Queensland > Gold Coast > Coolangatta
Price Range: €99 - €254 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Bay Apartments 3.5*
Number of rooms: 27
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Agoda, Booking.com and Priceline so you can book your The Bay Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from The Bay Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No lifts so we stayed ground floor, only a few steps to navigate”
 of 5 bubbles Clear-Direction, 27 Jun 2016 | Read review
“deluxe rooms on higher levels if you do not mind carrying suitcases up the stairs as there are no lifts”
 of 5 bubbles Bohunka1969, 1 Apr 2016 | Read review
“Apartment 36 has a sea view”
 of 5 bubbles 815andrewe, 23 Jan 2016 | Read review
“We get a unit that is on the ground level so we don't have to struggle with our suitcases when we leave (filled with shopping) as they don't have a lift”
 of 5 bubbles emmakatewhelan, 24 Sep 2014 | Read review
“Choose a room with street access if you have surfboards.”
 of 5 bubbles jbdaz, 8 Oct 2013 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay