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All reviewsshopping centreacross the roadgreat locationrenovated unitfront facingsame buildingcoolangatta beachdirect accessstunning viewstennis courtssecond bedroomoffice staffwould stay here againan updaterooms are largeyour doorstepstayed for nights
Had an enjoyable stay here. Perfect location. The only let down was the cleanliness of the unit. Furniture could do with replacing especially the lounge, however this is not reflective of the management as the units here are individually owned.More
2 Thank Myarne
Response from Management M, Manager at Ocean Plaza ResortResponded yesterday
Thank you for reviewing your recent stay at Ocean Plaza Resort, we are happy to hear you enjoyed your stay and loved the location.
We are disappointed you found the cleaning not to your standard, our entire team work hard to ensure all...More
Family of 4 (1 x 6yo & 1 x 4yo) just completed a 5 night stay
Positives: location in coolangatta for family was perfect. We didn’t need to hire a car. Beach access directly out front.
Pool was a good size with smaller child friendly...More
1 Thank TraveliLike21
Response from Management M, Manager at Ocean Plaza ResortResponded 1 week ago
Thank you for your review of your recent stay at Ocean Plaza Resort. We are pleased you loved the location being so close to everything. The views from every Apartment are amazing and guests like the convenience of the Strand Shopping centre accessible from...More
We loved every minute of our 3 night stay at Ocean plaza! The ocean view was spectacular! Having everything within the building made it so much more relaxing, cafes/restaurants, supermarkets, butcher and Timezone for the kids. The apartment was very large and the beds were...More
1 Thank Katy E
Response from Management M, Manager at Ocean Plaza ResortResponded 4 weeks ago
Thank you for your review, we appreciate all feedback as it helps us identify areas we can improve. The location of Ocean Plaza Resort right on the beach front with every apartment having ocean views is excellent. On level 1 there is access...More
We stayed here for a weekend. Our first weekend away from our kids. And we were extremely disappointed for the price we payed it was run down mold in bathrooms the bathrooms were tiny. There was no soap for hand washing. Won't be staying here...More
1 Thank Katrina S
Response from Management M, Manager at Ocean Plaza ResortResponded 20 November 2017
Hi Katrina S,
Thank you for your feedback, we take all feedback seriously as it helps us identify where we can improve our service to give guests a better experience.
We are sorry that on this occasion we fell short of your expectations, our reception...More
The apartments need updating & not the cleanest!! We found a tube of cream under the bed for SCABIES!! The cleaning staff are obviously not doing there job?? The person at reception didn't seem to care when the tube of cream was handed to her,...More
1 Thank chezjohn72
Response from Management M, Manager at Ocean Plaza ResortResponded 12 November 2017
Thank you for your review, our entire team work hard to give all guests the best experience possible. It is disappointing that on this occasion you feel we fell short of your expectations when at the same time many other guests gave us...More
Response from Chrismish | Reviewed this property |
We did our own thing with wi-fi. The shopping centre is on Level 1 of Ocean Plaza, very easy to get too even with a disability. We never had a problem with the staff. I would also say hello on way out & get a response.
Response from Management M | Property representative |
Hi Thank you for your enquiry. Please be advised that the apartments only feature air conditioning in the Lounge/Dining Room area of the apartment. The bedrooms are not air conditioned but have ceiling fans only. Thank you... More
Hi Thank you for your enquiry. Please be advised that the apartments only feature air conditioning in the Lounge/Dining Room area of the apartment. The bedrooms are not air conditioned but have ceiling fans only. Thank you again for your enquiry