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Ocean Plaza Resort

266 reviews
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Traveller (127)
Room & Suite (213)
Pool & Beach (76)
Overview
  • Excellent45%
  • Very good37%
  • Average10%
  • Poor4%
  • Terrible4%
Travellers talk about
“shopping centre”(45 reviews)
“across the road”(31 reviews)
“great location”(40 reviews)
Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Family Rooms
4.5 Star Hotel
All hotel details
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Reviews (266)Write a Review
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99
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LanguageEnglish
111
99
27
13
13
Show reviews that mention
All reviewsshopping centreacross the roadgreat locationrenovated unitfront facingsame buildingcoolangatta beachdirect accessstunning viewstennis courtssecond bedroomoffice staffwould stay here againan updaterooms are largeyour doorstepstayed for nights
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1 - 5 of 263 reviews
Reviewed 3 days ago via mobile

Had an enjoyable stay here. Perfect location. The only let down was the cleanliness of the unit. Furniture could do with replacing especially the lounge, however this is not reflective of the management as the units here are individually owned.More

2  Thank Myarne
Response from Management M, Manager at Ocean Plaza ResortResponded yesterday

Hi Myarne, Thank you for reviewing your recent stay at Ocean Plaza Resort, we are happy to hear you enjoyed your stay and loved the location. We are disappointed you found the cleaning not to your standard, our entire team work hard to ensure all...More

Reviewed 1 week ago via mobile

Family of 4 (1 x 6yo & 1 x 4yo) just completed a 5 night stay Positives: location in coolangatta for family was perfect. We didn’t need to hire a car. Beach access directly out front. Pool was a good size with smaller child friendly...More

1  Thank TraveliLike21
Response from Management M, Manager at Ocean Plaza ResortResponded 1 week ago

Hi, Thank you for your review of your recent stay at Ocean Plaza Resort. We are pleased you loved the location being so close to everything. The views from every Apartment are amazing and guests like the convenience of the Strand Shopping centre accessible from...More

Reviewed 4 weeks ago via mobile

We loved every minute of our 3 night stay at Ocean plaza! The ocean view was spectacular! Having everything within the building made it so much more relaxing, cafes/restaurants, supermarkets, butcher and Timezone for the kids. The apartment was very large and the beds were...More

1  Thank Katy E
Response from Management M, Manager at Ocean Plaza ResortResponded 4 weeks ago

Hi Katy, Thank you for your review, we appreciate all feedback as it helps us identify areas we can improve. The location of Ocean Plaza Resort right on the beach front with every apartment having ocean views is excellent. On level 1 there is access...More

Reviewed 18 November 2017 via mobile

We stayed here for a weekend. Our first weekend away from our kids. And we were extremely disappointed for the price we payed it was run down mold in bathrooms the bathrooms were tiny. There was no soap for hand washing. Won't be staying here...More

1  Thank Katrina S
Response from Management M, Manager at Ocean Plaza ResortResponded 20 November 2017

Hi Katrina S, Thank you for your feedback, we take all feedback seriously as it helps us identify where we can improve our service to give guests a better experience. We are sorry that on this occasion we fell short of your expectations, our reception...More

Reviewed 10 November 2017

The apartments need updating & not the cleanest!! We found a tube of cream under the bed for SCABIES!! The cleaning staff are obviously not doing there job?? The person at reception didn't seem to care when the tube of cream was handed to her,...More

1  Thank chezjohn72
Response from Management M, Manager at Ocean Plaza ResortResponded 12 November 2017

Hi chezjohn72, Thank you for your review, our entire team work hard to give all guests the best experience possible. It is disappointing that on this occasion you feel we fell short of your expectations when at the same time many other guests gave us...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Spa
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Spa
Hot Tub
Tennis Court
Details
Price range
US$122 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Coolangatta
#3 Spa Hotel in Coolangatta
#5 Luxury Hotel in Coolangatta
#5 Top resorts Hotel in Coolangatta
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$122 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Coolangatta
#3 Spa Hotel in Coolangatta
#5 Luxury Hotel in Coolangatta
#5 Top resorts Hotel in Coolangatta
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (127)
Room & Suite (213)
Pool & Beach (76)
Dining (8)
Hotel & Grounds (181)
Bathroom (11)
Questions & Answers
Ask a question
bobby_ s
8 October 2016|
AnswerShow all 4 answers
Response from Chrismish | Reviewed this property |
We did our own thing with wi-fi. The shopping centre is on Level 1 of Ocean Plaza, very easy to get too even with a disability. We never had a problem with the staff. I would also say hello on way out & get a response.
1
Vote
CarolineOSL
2 October 2015|
AnswerShow all 8 answers
Response from Management M | Property representative |
Hi Thank you for your enquiry. Please be advised that the apartments only feature air conditioning in the Lounge/Dining Room area of the apartment. The bedrooms are not air conditioned but have ceiling fans only. Thank you... More
0
Votes
Kerry D
11 April 2015|
AnswerShow all 5 answers
Response from KerrylP21_12 | Reviewed this property |
Very well appointed, centrally located, I could live there!
0
Votes
Room Tips
"We got an A unit, but all seem to have an ocean view. Best to be above the 10th or 11th. floor so you get a..."
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"Higher floors will have less traffic noise, we would probably have preferred a north east facing room in..."
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"Higher floors are quieter and higher front units have the best views"
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"try and get a room that has been updated/renovated"
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