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Novotel Wollongong Northbeach

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Novotel Wollongong Northbeach
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1,768 Reviews from our TripAdvisor Community

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Showing 1,752: English reviews
Sydney, Australia
Reviewed 2 August 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Eeramstu
NovotelWollongong, Guest Relations Manager at Novotel Wollongong Northbeach, responded to this review

Londonderry Nsw
Reviewed 1 August 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Michele F
NovotelWollongong, Guest Relations Manager at Novotel Wollongong Northbeach, responded to this review

Singapore, Singapore
Reviewed 31 July 2014

Not accepting accord hotel card, no safe in room, old hotel , old furniture, no glases in bathroom for tothbrush, tv reception quality is bad. Only the situation is good. If you have to go, ask an ocean view but will not go back there

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Helpful?
2Thank malika77
NovotelWollongong, Guest Relations Manager at Novotel Wollongong Northbeach, responded to this review

Dear Malika77, I would like to thank you for taking the time to write a review regarding your stay with us. It was disappointing to read your comments and apologise for any disappointment you experienced during your stay regarding these concerns. However, your support is important to us and we would like to have the opportunity to welcome you back...

Wollongong, Australia
Reviewed 29 July 2014

My husband and I stayed for one night at the Novotel to celebrate our Wedding Anniversary. When I booked the hotel I mentioned that we were celebrating our 20th Anniversary and when we arrived their was a complimentary bottle of wine and chocolates in our room, which was a nice touch. The staff were very friendly and helpful. The room...

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Helpful?
2Thank tripgirl680
NovotelWollongong, Guest Relations Manager at Novotel Wollongong Northbeach, responded to this review

Dear Guests, Thank you so much for sharing your wonderful feedback regarding your special visit with us. It is great to read that our staff help make your special occasion just that little more special with our person touch. We hope you come back and visit the hotel again for your next special occasion Kind regards Kirsten Guest Relations Manager

Canberra, Australia
Reviewed 26 July 2014

Perhaps its my familiarity with Novotel across the world and Australia and those experiences had set my expectations. That was not too ambitious as I know what a 4 start hotel should be, unfortunately this is at best a 2 star hotel. Main failure is its rooms, toilet and fittings. Needs a serious refurb - a complete rip out; aircond,...

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Helpful?
2Thank 639abbie
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this review

Dear 639abbie, Thank you for your feedback and taking the time to post your comments. My sincere apologies for not providing you with an enjoyable experience. I have taken note of your comments in relation to the room and I will personally address this with Higher Management. We appreciate you sharing your concerns and helping us improve our service, it...

Kibworth Beauchamp, United Kingdom
Reviewed 20 July 2014

This is terrible to see a hotel luring visitors under a name that is not correct - this is not a Novotel hotel & is not officially recognised within Le Club Accor as one of their hotels. The hotel is dated & needs a total refurbishment to meet today's requirements to qualify as a 4 star hotel. It is over-priced...

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Helpful?
4Thank MichaelWWest
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this review

Dear MichaelWWest, Thank you for taking the time to tell us about your experience at the Novotel Northbeach Wollongong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately not all Accor Hotels participate in the LeClub program, the list of non participating hotels is available on the terms and...

Sydney, Australia
Reviewed 20 July 2014

We stayed in Wollongong when seeing a play that we had missed in the STC Sydney season, and decided to have a weekend getaway. I booked a suite to make it a bit 'special.' We were delighted to discover that the suite had a newly implemented butler service and champagne and strawberries were delivered pronto as a complimentary service.. The...

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Helpful?
1Thank jennifer s
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this review

Dear Jennifer s, Thank you for your positive review regarding your recent stay at the Novotel Northbeach. It is pleasing to read you were able to enjoy Novotel Northbeach at its best with the added personal touch of our Butler service. I am sure your kind words will serve as great encouragement to all staff to continue to provide a...

Sydney, Australia
Reviewed 19 July 2014

Novotel Wollongong Northbeach is one of my favourite indulgences from the busy life at Bondi. View from the balcony over the beach is Fab! Staff treat me like family. Nothing too much trouble for them.

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Roseanne H
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this review

Dear Roseanne H, Thank you for taking the time to share your experiences on Trip Advisor. We highly appreciate our loyal guests, the team at Novotel Northbeach Wollongong thrive on seeing familiar faces return time and time again. I am also delighted to read you enjoy the rooms and the amazing view in which they have to offer. The entire...

Cootamundra
Reviewed 16 July 2014

Very hard to leave after four fantastic nights and days Staff are exceptional, so helpful nothing is a bother Service is excellent, food brilliant and well priced Loved the Lobby Bar for Origin, cocktails and free snacks were lovely after our long drive to the GONG

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Annie M
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this review

Dear Annie M, Thank you very much for your marvelous words regarding your recent stay with us. Your comments “staff were exceptional and service Excellent", is an absolute pleasure to read. This will serve as great encouragement to the entire Novotel Northbeach team that there hard work is not going unnoticed. Our staff are already looking forward to you next...

Canberra, Australia
Reviewed 16 July 2014

We were upgraded to "Keith's" suite after our pre booked suite was given to someone else? Keith's must smoke, in fact everyone on the 8th floor must smoke.... Priced as if it's the Sofitel. But isn't. Wedding on the ground floor went on until after 11:30. I had to ring down to get them to shut up... The hotel is...

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Floggy1965
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this review

Dear Foggy 1965, Thank you for providing feedback regarding your recent stay at the Novotel Northbeach. My sincere apologies for not providing you with an enjoyable experience. We do value your constructive feedback as it allows us to improve the service which we deliver If you wish to discuss the issues you have raised in further detail, please contact me...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Windjammers Restaurant @ Novotel Northbeach
Windjammers Restaurant @ Novotel Northbeach
Cuisines: Seafood, Australian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located just one and a half hours south of Sydney in the beautiful Illawarra, Novotel Wollongong Northbeach is one of New South Wales’s most popular getaway and business venues. Situated opposite North Wollongong beach, the 4 1/2 star hotel boasts 204 accommodation rooms and spa suites featuring stunning ocean and mountain views. The hotel caters for both the leisure and business traveller, offering a range of facilities and services including a swimming pool, spa, sauna, fitness centre, day spa, restaurant and two bars. ... more   less 

Additional Information about Novotel Wollongong Northbeach

Address: 2-14 Cliff Rd, Wollongong, New South Wales 2500, Australia
Region: Australia > New South Wales > Wollongong
Price Range: €133 - €280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Wollongong Northbeach 4*
Number of rooms: 204
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, ACCOR, TripOnline SA, Hotels.com, Agoda and Orbitz so you can book your Novotel Wollongong Northbeach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Wollongong Northbeach Hotel Wollongong
Accor Wollongong Northbeach
Wollongong Novotel
Hotel Style:
#2 Luxury Hotel in Wollongong
#2 On the Beach Hotel in Wollongong
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Wollongong Northbeach staff and other travellers.
4 questions
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20 days ago

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Questions? Get answers from Novotel Wollongong Northbeach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“honeymoon suite is the best”
 of 5 bubbles giselaleiva, 18 Jan 2017 | Read review
“Room with a view was cheaper. It was too hot to sit on the balcony (mid summer)”
 of 5 bubbles oldmrt755, 18 Jan 2017 | Read review
“Ask for a refurbished room.”
 of 5 bubbles angelf2014, 7 Jan 2017 | Read review
“Higher floors have ocean views.”
 of 5 bubbles ChisholmL, 3 Jan 2017 | Read review
“with ocean view”
 of 5 bubbles 182victorp, 31 Dec 2016 | Read review
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