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Novotel Wollongong Northbeach

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1,717 Reviews from our TripAdvisor Community

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Showing 1,703: English reviews
Canberra, Australia
Reviewed 24 April 2014

The good think about this hotel are only the location (beach front) and its bedroom size (including the bathroom). Other than those, I would expect more for a hotel with Novotel brand. But In fact, the hotel is old and tired. I don't really mind about that because some other points has disappointed me more. First, the parking was annoying,...

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Helpful?
2Thank DianArianie
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this review

Dear Dianarien Thank you for taking the time to share your thoughts about Novotel Northbeach Wollongong. I do apologies that some of the hotels facilities did not meet your expectations. I will be passing your comments regarding the car park hotel signage to the Maintenance team for review. We are sorry to hear you experienced the pool area to be...

Reviewed 23 April 2014 via mobile

We booked the Novotel as we had been told it was the areas Premier hotel....maybe 20 years ago! I booked two nights....one for me to get ready pre the wedding and also for my wife and I to stay in on our wedding night. We booked an ocean, balcony room and we were located on the 8th floor. On entering...

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3Thank Jackliam10
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this review

Dear Jackliam, Thank you for providing us with feedback in regards to your stay at Novotel Northbeach Wollongong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share your comments with our management team as it allows us to improve on the concerns you have raised in regards...

Sydney, Australia
Reviewed 22 April 2014

Great location but that's all. Not happy with the room. Smelly carpet , old bathroom and very dirty lift . Definitely not worth the money. Not Novotel standard . Only 3 stars motel standard. Yes I agree, don't stay there.

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3Thank cupcakebear
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this review

Dear Guest, I would like to express to you my sincere apologises regarding your recent stay with us. Please be reassured that your issues have been brought to the attention of Management. If you wish to discuss your stay in further detail, please contact the Manger on Duty on 4224 3111. Kind Regards Hotel Management

Sydney
Reviewed 21 April 2014

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2Thank SydneyWazz
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this review

Reviewed 20 April 2014

Never thought I would get a flare up of my allergic rhinitis in a "4.5 star" hotel, I usually get that in dusty and mouldy places but never had it before in a place where I paid 400 dollars a night. The carpet which is at least few decades old was smelly and full of stains, the toilets were mouldy...

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2Thank Ihab E
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this review

Dear Ihab E Thank you for taking the time to review your recent stay here on Trip Advisor. We do value your construcitve feedback as it allows us to improve the service which we deliver to guests. Please be reassured that your issues have been brought to the attention of Management. Once again, thank you and we hope to have...

Albury
Reviewed 16 April 2014

Great hotel in an excellent location, opposite the main beach. The service was exceptional. I would definitely recommend this hotel. Pool, gym, good bar area and an excellent dining room overlooking the beach.

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1Thank Craig S
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this review

Dear Guest, Thank you for your favourable review and for sharing your comments on tripadvisor. We have to agree that we have a great location here and we are glad to read you were able to enjoy the entire hotel. We look forward to welcoming you back soon. Kind Regards Hotel Management

Mudgee, Australia
Reviewed 15 April 2014

Close proximity to beach so if important, then this is place to stay. The staff are excellent - very helpful & courteous. They really made the difference as the hotel rooms are a major letdown for Novotel. We booked a standard room on sale, however being Novotel we expected a room of a higher standard. They are more like a...

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2Thank cmooks
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. We appreciate both your positive and constructive comments. We are glad to see that you found the location perfect for your visit and the staff to be professional and friendly. Please rest assured that your comments regarding the rooms will be passed to higher management...

Budgewoi, Australia
Reviewed 12 April 2014

Booked a king bed,got 2 king singles.was given parking & breakfast free as an attempt to make up for this but no new room as they were booked out.it is my boyfriends bday! Should have been given more than that! We saved for this & don't have money to waste😔. Pillows smelt like off milk, dripping ceiling, no bath robes...

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1Thank Jenko8586
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with us on Trip Advisor. I would like to apologies for the service that you have experienced, which I do not recognize as our usual high quality of service. I have taken your comments back to our management team and appropriate actions will be taken. Please contact...

Gold Coast, Australia
Reviewed 11 April 2014

Nice hotel with friendly staff but looking a bit tired and worn in places. Frayed carpet seams covered with tape, chipped paint etc. Lovely location, nice bar and restaurant and had a good breakfast there.

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Thank Mark S
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this review

Dear Guest Thank you for taking your time to share your experience on TripAdvisor. We appreciate both the positive and constructive comments you have made and will take these into account as we constantly review the products and service that we offer. We hope to see you back at the hotel soon! Kind Regards Hotel Management

Sydney, Australia
Reviewed 11 April 2014

Service: Wasn't able to contact room service on several occasions. Had to go through main reception. Room: was nice Location: Beautiful Liked Best : in room movies Liked least: same food options as previous years

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Thank Peter J
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this review

Dear Guest, Thank you for taking your time to review your recent stay here on TripAdvisor. We appreciate both your positive and constructive comments. We are glad to see that you found the location perfect for your visit and liked the rooms. Please rest assured that your comments on quality of room service and menu have been passed onto the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Windjammers Restaurant @ Novotel Northbeach
Windjammers Restaurant @ Novotel Northbeach
Cuisines: Seafood, Australian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located just one and a half hours south of Sydney in the beautiful Illawarra, Novotel Wollongong Northbeach is one of New South Wales’s most popular getaway and business venues. Situated opposite North Wollongong beach, the 4 1/2 star hotel boasts 204 accommodation rooms and spa suites featuring stunning ocean and mountain views. The hotel caters for both the leisure and business traveller, offering a range of facilities and services including a swimming pool, spa, sauna, fitness centre, day spa, restaurant and two bars. ... more   less 

Additional Information about Novotel Wollongong Northbeach

Address: 2-14 Cliff Rd, Wollongong, New South Wales 2500, Australia
Region: Australia > New South Wales > Wollongong
Price Range: €130 - €296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Wollongong Northbeach 4*
Number of rooms: 204
Reservation Options:
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Also Known As:
Novotel Wollongong Northbeach Hotel Wollongong
Accor Wollongong Northbeach
Wollongong Novotel
Hotel Style:
#2 On the Beach Hotel in Wollongong
#2 Luxury Hotel in Wollongong
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Wollongong Northbeach staff and other travellers.
3 questions
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Questions? Get answers from Novotel Wollongong Northbeach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get an Ocean view.”
 of 5 bubbles Tofu28, 3 Dec 2016 | Read review
“Ask for a beach view room if possible.”
 of 5 bubbles whodini303, 24 Nov 2016 | Read review
“The view from the ocean rooms is spectacular”
 of 5 bubbles travelhappy15, 14 Nov 2016 | Read review
“rooms on the 8th floor, facing the sea, are both quieter and enjoys unrestricted view.”
  • Room with a view
 of 5 bubbles screennameistraveler, 10 Nov 2016 | Read review
“Ask for en eastern room.”
 of 5 bubbles thingsthatareunique, 25 Oct 2016 | Read review
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