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Sails Resort Port Macquarie - by Rydges

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Sails Resort Port Macquarie - by Rydges
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504 Reviews from our TripAdvisor Community

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Showing 500: English reviews
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Gold Coast, Australia
Reviewed 4 days ago NEWvia mobile

When we booked this hotel it was very reasonably priced at $199 for the night so we weren't expecting great things... but this property is currently being renovated which , by the way, didn't effect us at all (due for full completion in December ). They have done a fabulous job it is really nice and in such a great...

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Helpful?
Thank Holidayhound62
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for your feedback in relation to your recent stay and I am glad that you enjoyed the resort. Whilst we have refurbishment being undertaken of the restaurant and conferencing areas we have minimised the impact by ensuring great hoarding internally so there is separation from the areas. I am glad that you enjoyed the meals in the Pavilion...

Newcastle, Australia
Reviewed 1 week ago

Was an awesome hotel, reasonably priced, we stayed in a water view sweet overlooking the lake it was amazing, Pool and spa was awesome and service was exceptional. If i had to say there was one thing i didnt like, it would be the mini fridge, definitely wasnt big enough to put the stuff in it we wanted. But thats...

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Helpful?
Thank alex29794
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thanks for your feedback in relation to your recent stay and glad that you have enjoyed the facilities. The views over Hastings river are fantastic and the afternoon breezes off the water too. I note your comments in regard to the Mini Bar Fridge and unfortunately given these are build to fit into the space provided they are here to...

Sydney
Reviewed 3 weeks ago via mobile

We stopped off at Sails for just the one night one our way up the coast. We didn't realize it was undergoing refurbishment (not clear on the booking website) and so we were a bit disappointed to have to park so far away from reception. Similarly, we had a pram and found it difficult to get up the steps. Signage...

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Helpful?
Thank SwansFanSydney
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for your recent stay and review of the resort and I am glad that you have enjoyed your stay. I will have a look at the website and our details on the refurbishment to see if they can be highlighted further. It was pleasing to read the comments in regard to the team being helpful and assisting as...

Sydney, Australia
Reviewed 3 weeks ago via mobile

Let me begin by saying my father has been visiting this resort for over 15 years. He has always stayed at Sails when visiting Port Macquarie. Lets start with the good stuff Accommodation - adequate, beds are comfortable Pool Area- lovely and the view up the river is beautiful Mini bar- good selection Completed stage 1 renovations- are good and...

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Helpful?
Thank fussytravellers81
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thanks for taking the time to write a review in regards to your recent stay. I was most concerned to read your comments in regard to the inconvenience during your stay. Whilst we have tried to minimise the impact of our refurbishment and provide facilities to cover for the restaurant and reception during this time. I will follow up with...

Sydney, Australia
Reviewed 4 weeks ago

My husband and I are both wheelchair users and booked the accessible room having been told it complies with standards... The bathroom is a joke; I couldn't turn my wheelchair around in it and the door needs to be closed to get to the shower so no wheelchair could be in the room and therefore you had to walk! Very...

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Helpful?
Thank ruthudell
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thanks for your valuable review in regard to your recent stay. Firstly my apologies for any inconvenience caused during your stay. The rooms are an ambulant accessible room with our current refurbishment including a guest lift and several compliant wheelchair accessible rooms. I have followed up with the reception team as we have several wheelchair accessible rooms at the Rydges...

Sydney, Australia
Reviewed 4 weeks ago

Stayed 2 nights in a Water view suite with breakfast. Rooms were nicely renovated and offered a great view over the pool and river. Kids loved the pool and spent most of their time there. The breakfast was standard fare for hotel buffets the dining room could do with some blinds as the sun is directly in your eyes at...

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Helpful?
Thank Sreck067
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thanks for taking the time to review your recent stay and I am glad you have enjoyed the resort. The views from the rooms are lovely and the fact the property is on the water overlooking Hastings river adds so much. We are about to redevelop the Restaurant and add some conference space starting on 1st February so it will...

Sydney, Australia
Reviewed 16 January 2017

We haven't stayed at Sails for a while and were really impressed with how the refurbishments have progressed. The newly renovated rooms are lovely and spacious and the balconies are sizeable and relaxing also. The room was clean and well presented and we managed to check in a little early which was a bonus too! All the staff, at Reception,...

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Helpful?
Thank 4nomadsAU
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for taking the time to review your recent stay. I am glad that you have enjoyed most aspects of your stay. The Resort has come a long way in its transformation and our next steps start in early February when we isolate the restaurant area and refurbish this area and also add an amazing conference area on the...

Sydney, Australia
Reviewed 11 January 2017 via mobile

This was our first visit to Port Macquaire and it most probably won't be our last. We booked a Junior Suite ($330 per night) and checked in online prior to arriving, I requested a first floor and received confirmation that the request would be met. On arrival we were met with an efficient but not friendly receptionist. The junior suite...

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3Thank Ainsley W
Reviewed 5 January 2017

The hotel room was good - the only problems we had were with the AC - it did not go lower than 24C and the toilet. The toilet issue was known by the staff so hopefully it will be fixed soon? The swimming pool area was lovely with a great view. Perhaps too expensive for the quality.

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Helpful?
Thank Lavinia1001
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for taking the time to review your recent stay. I am glad you enjoyed most aspects and we were able to rectify the issue with the toilet during your stay. I will follow up the A/c as it isn't limited and should move in temperature control. Thanks again for choosing to stay with us.

Northam, Australia
Reviewed 3 January 2017 via mobile

Nice and clean. Lobby HOT AND HUMID, needs some fans. Pool was glorious. Beautiful view of Marina. Close to shops. Friendly staff. Restaurant was ok. Some items pricey so pays to join discount group and save on room cleaning bonus. Needs a lift :) Thanks! Would stay again.

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Helpful?
Thank Alirooster
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thanks for taking the time to review your recent stay and I am glad that you have enjoyed most aspects. The Resort is well located to the Settlement City Shopping centre and the Marina. I note the lift comment and the owners will be including a lift in the refurbishment works this year. Thanks again for your patronage and choosing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Sails Resort Port Macquarie by Rydges on Pelican Bay - Port Macquarie's only absolute waterfront resort. Whether you're travelling for work or play we will endeavour to make your stay relaxed and comfortable. Enjoy the relaxed, tranquil setting and experience the highest level of service and leisure facilities, now with Free Unlimited Wi-Fi. Our Port Macquarie Hotel has 83 fully appointed rooms provide room service and 24 hour reception for our guests.Conveniently located a few minutes from the CBD. Sails Resort Port Macquarie by Rydges Hotel provides easy access to the Glasshouse entertainment venue, main beach, shops, restaurants, bars and night spots. Sails Resort Port Macquarie by Rydges is a unique venue providing professional conference facilities in tranquil surroundings. Every conference, meeting and event is tailored to suit your need. Our Port Macquarie Hotel offers 6 versatile meeting rooms, catering for up to 150 delegates. Our experienced team will personally manage your event from the initial enquiry through to the successful completion. Sails Resort Port Macquarie by Rydges is half a day's drive north from Sydney and three hours from Newcastle. Port Macquarie is serviced by multiple daily flights from Sydney and Brisbane. Travelling by car from Sydney, follow the Pacific Highway and take the Port Macquarie exit turning right onto Hastings River Drive. Follow this road until you reach a roundabout and turn left into Park Street. Complimentary parking is available in the resort's off-street private car park. ... more   less 

Additional Information about Sails Resort Port Macquarie - by Rydges

Address: 20 Park St, Port Macquarie, New South Wales 2444, Australia
Region: Australia > New South Wales > Port Macquarie
Price Range: €107 - €171 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sails Resort Port Macquarie - by Rydges 4.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Quality Resort Sails Hotel Port Macquarie
Quality Hotel Port Macquarie
Quality Inn Port Macquarie
Hotel Style:
#3 Top resorts Hotel in Port Macquarie
#4 Spa Hotel in Port Macquarie
#6 Business Hotel in Port Macquarie
#10 Luxury Hotel in Port Macquarie
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Questions & Answers

Here's what travellers have asked, with answers from Sails Resort Port Macquarie - by Rydges staff and other travellers.
2 questions
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Belmont, Australia
8 months ago

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Questions? Get answers from Sails Resort Port Macquarie - by Rydges staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Waterview room, Overlooking the lake and pool!”
 of 5 bubbles alex29794, 17 Feb 2017 | Read review
“Pay extra and get a water view room unless you like looking at a car park. Don't use a rollaway bead for an adult, very uncomfortable.”
  • Great view from the room
 of 5 bubbles Sreck067, 24 Jan 2017 | Read review
“There are rooms with a small courtyard and gate directly into the pool area.”
 of 5 bubbles 4nomadsAU, 16 Jan 2017 | Read review
“If you absolutely need to stay there, go for the cheapest.”
  • View of the
  • Parents corner
 of 5 bubbles SgSling, 26 Dec 2016 | Read review
“Ground floor rooms overlooking pool and river are the best.”
 of 5 bubbles Margaret877, 8 Dec 2016 | Read review
5 of 5