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Crowne Plaza Newcastle

1,076 reviews
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Traveller (346)
Room & Suite (197)
Dining (30)
Overview
  • Excellent40%
  • Very good45%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
“valet parking”(109 reviews)
“working harbour”(66 reviews)
“valet service”(20 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,076)Write a Review
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Traveller rating
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426
460
132
27
18
Show reviews that mention
All reviewsvalet parkingworking harbourvalet servicea king spa suiteseparate bedroomharbour viewsitting areahunter riversmall kitchenetteroom servicehotel restaurantwater frontshower curtainnobbys beachthe ground floorlocation is greatrestaurants and bars
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261 - 265 of 1,063 reviews
Reviewed 1 August 2016

Lovely location right on the harbourside we had a large suite that had double sliding doors closing off the master bed from the rest of the suite, almost like a small apartment with a turn down service for the sofa bed to accommodate our two...More

Thank Liisa W
Management response:Responded 2 August 2016

Dear Liisa W, Thanks for your review. We are so pleased to hear you enjoyed your stay and that the room exceeded your expectations. We hope to welcome you back soon. Regards, Steffi T. Guest Relations Specialist.

Reviewed 31 July 2016

We stayed in a queen city view suite. It was much bigger than what we thought it would be. When we arrived we had valet parking which was a bit annoying as there was no where to park to hand the car over, we were...More

Thank leamca
Management response:Responded 1 August 2016

Dear leamca, Thanks for your review. We are pleased to hear you enjoyed your stay and that the room was a good size. Apologies about your arrival experience and not being able to park on drive. We are glad to hear you were able to...More

Reviewed 31 July 2016 via mobile

We dined as a family for an outing, 24 people. 2 course meal, very tasty however only warm not hot.. Service with a smile however very slow and not attentive. We resorted to stacking our own plates at the end of our mains due to...More

Thank ash4076
Management response:Responded 4 August 2016

Dear ash4076 Thankyou for your feedback. We are very sorry to hear that on this occasion our level of service did not meet our usual standard and as a result your experience was not a positive one. We would be grateful to have the opportunity...More

Reviewed 30 July 2016 via mobile

I entertained two families from China for two weeks and we used the Crowne Plaza in Newcastle as our Newcastle accommodation. They were very accustomed to quality hotels and were very pleased with the hotel, the surroundings and the accessibility to the foreshore, Fort Scratchley...More

Thank TimMiggins
Management response:Responded 1 August 2016

Dear TimMiggins, Thanks for your review. We are pleased to hear you were able to enjoy the hotel location and the surrounding local attractions during your stay. Apologies that you found some of our parking facilities hard to access. We do have a complimentary loyalty...More

Reviewed 28 July 2016 via mobile

Went to Newcastle for a business function. The staff were very friendly and the rooms were very clean. Need to make mention the the exceptional service in the restaurant. Pat on the back for all of you... Get a room with a view of the...More

Thank Sharon K
Management response:Responded 1 August 2016

Dear Sharon K, Thanks for your review. We are pleased to hear you enjoyed your stay and that you were able to experience our Seasalt Restaurant. We hope to welcome you back soon. Regards, Steffi T. Guest Relations Specialist.

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15152535455213
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$141 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Newcastle
#3 Luxury Hotel in Newcastle
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$141 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Newcastle
#3 Luxury Hotel in Newcastle
Room types
Non-Smoking Rooms, Suites
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Traveller (346)
Room & Suite (197)
Dining (30)
Pool & Beach (23)
Amenities (7)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
mjgrae
12 July 2017|
AnswerShow all 3 answers
Response from traveller2473 | Reviewed this property |
No I don't think so.
0
Votes
Abchak
6 January 2016|
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cheddyanne
29 November 2015|
AnswerShow all 6 answers
Response from pip062 | Reviewed this property |
I can't remember. It might depend on the type of room you have.
0
Votes
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12
Room Tips
"Ask for a harbor view"
Read review
"we had room 416 (top floor) with a small balcony, worth every cent."
Read review
"City view rooms might be quieter, but harbour views are exciting."
Read review
"Waterview much nicer than city-view"
Read review
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