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The Gateway Inn

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169 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Forster, New South Wales, Australia
Reviewed 11 May 2016

We stayed here on Saturday night. Parking was directly outside the Gateway and free, we were checked in efficiently and the staff member was very pleasant and informative. Our room was on the 3rd floor facing Industrial Drive, despite this the room was completely quiet. The furnishings were excellent as too was the size of the room, it had a...

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Helpful?
Thank Cheryl G
TheWestsGroup, Manager on Duty at The Gateway Inn, responded to this review

Dear Cheryl G, We truly appreciate you taking the time to review your recent stay with us. It is a pleasure to read your comments as our entire team work really hard to make our guests happy. I will ensure your comments are shared with the team and am sure they will serve as encouragement to continue to provide exceptional...

Reviewed 16 April 2016 via mobile

My wife and I stayed in the Gateway Inn for one night. Checking in to the hotel was quick and the staff were very pleasant. The room was lovely and also huge. We could not fault the hotel at all. The adjoining Wests club is a great place to have a drink and relax. The food options are amazing. Overall...

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Helpful?
Thank Mick F
TheWestsGroup, Manager on Duty at The Gateway Inn, responded to this review

Dear Mick F, Thank you for taking the time to review your recent stay with us at The Gateway Inn. It is a pleasure to read your comments and thoughts, thank you. I will ensure you feedback is shared with all departments, it will serve as encouragement to continue to work hard to make all our guests happy. We hope...

West Ryde
Reviewed 28 March 2016

Stayed here for one night. We booked a two bedroom apt and it is well presented. Rooms are big, neat & clean, well decorated. Friendly stuff and easy check in & check out. Would love to stay here again.

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Thank sujoy124
TheWestsGroup, Manager on Duty at The Gateway Inn, responded to this review

Dear Sujoy124, Thank you for taking the time to review your recent stay with us at The Gateway Inn. Our team works hard to provide all our guests with friendly and efficient service. Thank you, they will really enjoy reading you comments. We hope we can welcome you back soon. Kind regards, Jill Rye

Adelaide, Australia
Reviewed 27 March 2016 via mobile

Huge rooms, with king size bed. Huge double shower. Large mirror. Car park available, some under cover. Leagues club is next door (meals are nothing to write home about). Upon check in they wanted photo id of me and my husband because it was associated with the leagues club. Would we stay here again? Yes.

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Helpful?
Thank Angela R
TheWestsGroup, Manager on Duty at The Gateway Inn, responded to this review

Dear Angela R, Thank you for taking the time to review your recent stay with us at The Gateway Inn, It is a pleasure to read your review and am glad you had a comfortable stay. I would have to agree though our rooms are amazing, with fantastic beds and amazing double showers. I wish I had one at home....

Reviewed 12 March 2016

Second time i have stayed here and it is a very good hotel. King beds are huge and comfy. Rooms are big and bathrooms are clean. Next door is the Leagues Club which has four different restaurants and a bar. The hotel also has a restaurant. Breakfast was priced very well and was big.

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Thank Dnbjcj
TheWestsGroup, Manager on Duty at The Gateway Inn, responded to this review

Dear Dnbjcj, Thank you for taking the time to provide us with your feedback We very much appreciate your fantastic comments and pleased you were able to explore all the fantastic dining, bar and entertainment options that West's has to offer. Our entire team will enjoy reading this as they work really hard to make all our guests comfortable and...

Reviewed 2 March 2016 via mobile

On our way back to Victoria from QLD we stayed here for one night. The rooms were very clean and nicely decorated. We went out for dinner and came back to the club for a few drinks. Lovely staff there as well as at the reception desk. The mini casino area is also well run and constantly being maintained by...

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Helpful?
Thank Megan A
TheWestsGroup, Manager on Duty at The Gateway Inn, responded to this review

Dear Megan A, Thank you for taking the time to review your recent stay with us at The Gateway Inn. It is a pleasure to read you comments and am glad you had a comfortable stay on your one night stopover. Thank you for the kinds words about our team, they will really enjoy reading this and will serve as...

Toronto, Australia
Reviewed 9 February 2016

Run away for a night with my man, great room, easy access, cute little bay window to sit and look at the stars, booked in and this included sign in to adjoining club which was great. Food was quite average in club but wil definitely try the Figtree restaurant on our return. Sooo close to honeysuckle site and beautiful breakfast...

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Thank Giomin15
TheWestsGroup, Manager on Duty at The Gateway Inn, responded to this review

Dear Giomin15, Thank you for taking the time to review your recent stay with us at The Gateway Inn. What wonderful comments you have made about our hotel, thank you. The bay windows have always been a huge draw-card for our guests. You will definitely love dining in Figtree on your next visit the service and food is absolutely amazing....

Reviewed 2 February 2016 via mobile

Stayed here now twice and really good! Rooms are modern and super clean. With the club right next door it's great facilities wise but the amazing gym and the free bike hire made my stay! Brand new giant brand bikes made for easy riding. Will be back

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Thank Josh C
TheWestsGroup, Manager on Duty at The Gateway Inn, responded to this review

Dear Josh C, Thank you for taking the time to review your recent stay with us at The Gateway Inn. Thanks for the perfect rating and wonderful comments. if I remember correctly you hired a bike on a extremely hot afternoon and still enjoyed your ride. It is always a pleasure when we have fantastic and friendly guests as it...

Nabiac, Australia
Reviewed 16 January 2016

from the moment we checked it, we loved it. Then we got to our room- WOW! There was a gorgeous day bed in the room that I only wish we stayed longer so I could use it. The bathroom was huge with a double head shower and a frosted glass wall between it and the bedroom. There was even a...

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Thank Lynn H
TheWestsGroup, Manager on Duty at The Gateway Inn, responded to this review

Dear Lynn H, Thank you for taking the time to review recent stay with us at The Gateway Inn. It is an absolute pleasure to read your comments. Thank you. Our entire team will enjoy reading this and also makes all of efforts feel appreciated. We look forward to seeing you in the near future. Kind regards, Jill Rye

Brisbane, Australia
Reviewed 8 January 2016

Stayed for two nights as a couple in a king room. Decent, modern hotel with everything that you expect from a hotel. The bay window overlooking the rugby field was a nice addition. Large bathroom with a double shower. The wall between the shower and the bed is frosted glass so depending on how subconscious you are feeling you will...

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Thank NNix
TheWestsGroup, Manager on Duty at The Gateway Inn, responded to this review

Dear NNix, Thank you for taking the time to review your recent stay with us at The Gateway Inn. Your feedback is appreciated and we are glad you enjoyed your stay. Kind regards Jill Rye

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Babysitting

Additional Information about The Gateway Inn

Address: Corner Industrial Drive 26 William St | Mayfield, Newcastle, New South Wales 2304, Australia
Region: Australia > New South Wales > Greater Newcastle > Newcastle
Price Range: €108 - €172 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Gateway Inn 4.5*
Number of rooms: 76
Reservation Options:
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Hotel Style:
#6 Business Hotel in Newcastle
#9 Luxury Hotel in Newcastle
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Questions & Answers

Here's what travellers have asked, with answers from The Gateway Inn staff and other travellers.
2 questions
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Budgewoi, Australia
6 months ago
over a year ago

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Questions? Get answers from The Gateway Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great, they even have apartments”
Melanie_OZ1, 29 Mar 2017 | Read review
“Room at the back overlooking the oval was nice”
Mazjoy, 18 Feb 2017 | Read review
“2nd Floor was perfect”
Q730BOdavidk, 13 Feb 2017 | Read review
“Avoid the 5th floor”
sallyb400, 15 Jan 2017 | Read review
“Try for rooms facing away from road”
508lindsayp, 17 Oct 2016 | Read review
5 of 5