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The Gateway Inn

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167 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Newcastle, Australia
Reviewed 1 January 2017 via mobile

We stayed here one night for NYE 2017. The room 1108 was a corner room and extremely quiet even though it was On the first floor we were well away from the lifts and the corner was a dead end to hallway. Our room was pretty large with a bay window seat, as well as another extremely large Day bed/window...

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Helpful?
Thank Brendon Y
TheWestsGroup, Manager On Duty at The Gateway Inn, responded to this review

Thank you for taking the time to review your recent stay with us at The Gateway Inn. Our team works hard to provide all our guests with friendly and efficient service. However, we are sorry to hear about the bathroom shelf, I have forwarded these details on to our Housekeeping department to be followed up immediately. We look forward to...

Nowra, New South Wales, Australia
Reviewed 30 December 2016 via mobile

We booked a same day room on 29/12 after finding that our previously booked accommodation had double booked our room. Hubby, miss 5 and i arrived at around 9pm after a 12hr drive and were very pleased to find we'd been given a 1 bedroom spa studio. It was the most comfortable bed and pillows I've had in a hotel...

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Helpful?
Thank Sarah S
TheWestsGroup, Manager On Duty at The Gateway Inn, responded to this review

Dear Sarah, Thank you for taking the time to provide us with your feedback We very much appreciate your fantastic comments and it is lovely to see that you enjoyed your stay with us. It is such a shame that you didn't have time to explore all the fantastic dining, bar and entertainment options that West's has to offer. Our...

Sydney, Australia
Reviewed 20 December 2016

The Gateway Inn is one of the best hotels in Newcastle. Located about halfway between CBD and the Airport, it is ideal as a stayover location. The rooms are spacious, great sized bathroom and the double shower is a must have experience. With the Wests club right next door, its a stroll for a few quiet cool drinks and a...

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Helpful?
1Thank MagiSol
TheWestsGroup, Manager On Duty at The Gateway Inn, responded to this review

Dear MagiSol, Thank you for taking the time to review your recent stay with us at The Gateway Inn. It is an absolute pleasure to read your feedback and I am thrilled that our entire team were very helpful and friendly over the course of your stay. I will ensure you feedback is shared with the team. Thank you once...

Doncaster, Australia
Reviewed 28 November 2016 via mobile

Trip to Newcastle for a family event the Gateway Inn was perfect for our needs, the apartments were large and comfortable . Location not scenic but easy drive to the airport and into the beach. Staff friendly and helpful. This hotel is connected to a football club with club restaurants and entertainment .

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Thank christine c
TheWestsGroup, Manager on Duty at The Gateway Inn, responded to this review

Dear christine c, Thank you for taking the time to review your recent stay with us at The Gateway Inn. It is a pleasure to read your comments and I am so pleased that you had a comfortable stay with us We hope to welcome you back soon. Kind regards Jill Rye

Melbourne, Australia
Reviewed 3 November 2016 via mobile

I spent the entire month of October at The Gateway at Mayfield for business. I stayed on the forth floor overlooking the sports oval and it was always nice and quiet. The bed was comfy and the staff were great and the room was made up every morning. All the staff were great and went out of their way to...

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Helpful?
Thank mickplester
TheWestsGroup, Manager On Duty at The Gateway Inn, responded to this review

Hi Mick, Thank you for taking the time to review your recent stay with us at The Gateway Inn. It is a pleasure to read such wonderful comments about your stay, especially about our team of dedicated staff. I will ensure this feedback is passed on to all of them. Our housekeeping team do such a wonderful job with the...

Sydney, Australia
Reviewed 22 October 2016 via mobile

Late check in with friendly staff. Easy to find and well located. Secured parking on site at the hotel. The rooms are comfortable and modern. 10am check out was a little hard to manage as most places offer an 11am check out. Overall a very happy stay. Try the Brazilian Restaurant up on level 6, certainly worth the effort.

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Helpful?
Thank Guy B
TheWestsGroup, Manager On Duty at The Gateway Inn, responded to this review

Hi Guy B, Thank you for taking the time to review your recent stay with us at The Gateway Inn. It is an absolute pleasure to read your comments. Thank you. Our entire team will enjoy reading this and it also makes all of our efforts feel appreciated. Our fantastic hotel and club has so much variety for our guests....

Sydney, Australia
Reviewed 18 October 2016

Not bad all things considered. Attached to a club so food and gym readily available, off street parking and nice facilities within room make this a more than acceptable overnight spot for those visiting on business. Had room facing rear so sound from busy road frontage wasn't issue.

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1Thank lindsay p
TheWestsGroup, Manager on Duty at The Gateway Inn, responded to this review

Dear Lindsay p, Thank you for taking the time to review your recent stay with us at The Gateway Inn. We are definitely the ideal hotel for corporate guests with complimentary WiFi, Car car parking, access to our state of the art gym Balance Collective and being attached to Wests Mayfield with so many wonderful dinging options. Thank you for...

Reviewed 18 October 2016 via mobile

My self, husband and 11m old daughter stayed last min at this hotel and the experience, level of service and food was amazing. Because we were not prepared to stay and it was last minute the staff where able to deliver a portable cot for the little one and made our stay very overwhelming, we would like to thank everyone...

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1Thank TABZDA1
TheWestsGroup, Manager on Duty at The Gateway Inn, responded to this review

Dear TABZDA1, Thank you for taking the time to review your recent stay with us at The Gateway Inn. It is an absolute pleasure to read your feedback and I am thrilled that our entire team very helpful and friendly over the course of your stay. I will ensure you feedback is shared with the team, all will enjoy reading...

Orange, Australia
Reviewed 4 October 2016

Notched up over 50 nights here in 5 years. - enough said Good large rooms with a great double shower in the bathroom, although the room work desk is a bit small. Very modern Motel with great facilities including the large club gym. The in-house Brazilian restaurant is fantastic, and the club bistro very convenient. if your working just north...

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1Thank SDSonthemove
TheWestsGroup, Manager on Duty at The Gateway Inn, responded to this review

Dear SDSonthemove, Thank you for taking the time to review our hotel. It is wonderful to receive these kind of comments from one of our valued regular guests. We can not quite figure out which regular you are but please be assured your comments & return business are truly appreciated by the whole team. We look forward to seeing you...

Sydney, Australia
Reviewed 19 September 2016

We stayed here this weekend & I cannot fault the hotel. The check in was quick & efficient, the reception area was well presented & the staff helpful & friendly. Check out was also a breeze. Our room was very spacious with a King bed & comfortable window seat to relax & read a book. The bed & pillows were...

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Helpful?
Thank Melanie_OZ1
TheWestsGroup, Manager On Duty at The Gateway Inn, responded to this review

Dear Melanie, Thank you for taking the time to review your recent stay with us at The Gateway Inn. It is wonderful to read your comments and I will ensure your feed back is passed onto our entire team. We look forward to seeing you again soon. Kind regards Will Whitehead

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Babysitting

Additional Information about The Gateway Inn

Address: Corner Industrial Drive 26 William St | Mayfield, Newcastle, New South Wales 2304, Australia
Region: Australia > New South Wales > Greater Newcastle > Newcastle
Price Range: €114 - €177 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Gateway Inn 4.5*
Number of rooms: 76
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Hotel Style:
#6 Business Hotel in Newcastle
#10 Luxury Hotel in Newcastle
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Questions & Answers

Here's what travellers have asked, with answers from The Gateway Inn staff and other travellers.
2 questions
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Budgewoi, Australia
5 months ago
over a year ago

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Questions? Get answers from The Gateway Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room at the back overlooking the oval was nice”
 of 5 bubbles Mazjoy, 18 Feb 2017 | Read review
“2nd Floor was perfect”
 of 5 bubbles Q730BOdavidk, 13 Feb 2017 | Read review
“Avoid the 5th floor”
 of 5 bubbles sallyb400, 15 Jan 2017 | Read review
“Try for rooms facing away from road”
 of 5 bubbles 508lindsayp, 17 Oct 2016 | Read review
“Take an east facing room to get the sun in the morning.”
 of 5 bubbles SDSonthemove, 4 Oct 2016 | Read review
5 of 5