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Quest Albury On Townsend

Traveller (64)
Room & Suite (26)
Dining (1)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Babysitting
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Kitchenette
Microwave
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
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Good to know
HOTEL STYLE
Safe
Centrally Located
HOTEL CLASS
Reviews & more
949Reviews
72Photos
0Q+A
37Room tips
Traveller rating
  • 531
  • 309
  • 75
  • 15
  • 21
Time of year
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  • English
Popular mentions
If you like using the gym when you are in a hotel, this isn't the hotel for you. But the room was great value, the staff were very friendly (customer service staff and cleaning staff), the room was well featured and very clean.
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Review collected in partnership with this hotel
Excellent place to stay, good amenities, clean beds and appropriate appliances provided. Good service. Would recommend. Parking provided. A/C worked well and new TV and stereo with bluetooth. Happy overall with the service, cleanliness and value was reasonable. McDonalds nearby
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Review collected in partnership with this hotel
This Quest is much like other Quests except in 3 respects. It is built behind an old wool store facade. Good to see our building heritage repurposed so well. It is really close to Albury CBD with a shopping centre virtually across the road, and it was sparklingly clean.
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Response from N_WoodQA, Owner at Quest Albury On Townsend
Responded 4 days ago
Thank you for you lovely review. We also love the fact that the outside of the building has been kept true to it's heritage. It adds charm and character. We look forward to welcoming you back again soon Travel safe Noel Wood Franchisee
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My first experience was walking into the room to find toe nail clippings on the floor in front of the lounge.Half way through my stay I had to go and get toilet paper one night as it want replenished by the cleaners and we run out. I had to wash all the dishes and cutlery before
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Response from N_WoodQA, Owner at Quest Albury On Townsend
Responded 4 days ago
I was truly concerned when reading your review and so sorry you've had such a disturbing stay. These issues will be taken up with our Housekeeping team as that is not acceptable. We pride ourselves on making our guest's stay as pleasant and enjoyable as possible and to keep doing that we do appreciate all feedback, so we can continue to better ourselves. We would still like to welcome you back at some stage as this was definitely an "out of character" incident. Travel safe Noel Wood Franchisee
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We booked for two nights the night before and it was easy to book and the price was great. The rooms are so clean & tidy, with very nice decor and spacious. Staff are friendly. Was a pleasure to stay here!
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Review collected in partnership with this hotel
Response from N_WoodQA, Owner at Quest Albury On Townsend
Responded 5 days ago
Thank you for your lovely review and it was our pleasure having you stay with us. We look forward to welcoming you back next time your in Albury Travel safe Noel Wood Franchisee
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123456
"outside room"
"On a corner at intersection. Can hear traffic at night in lounge area, but very quiet in bedroom."
"Get as close to elevator as possible otherwise long walks with luggage!"
"take ear plugs or get a room at the end of a corridor"
"Avoid this hotel ... It's cold and dark."
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PRICE RANGE
US$90 - US$164 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesAlbury
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