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Base Queenstown

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Base Queenstown
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407 Reviews from our TripAdvisor Community

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Showing 366: English reviews
Stratford-upon-Avon, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 January 2016 via mobile

We stayed here for four nights over Christmas as this was the only accommodation left we could book. The hostel is dirty and cramped, there were clothes and shoes strewn across the floor of our room which didn't belong to any of us, and old shampoo and even a hair dye kit left in the shower. The beds were broken... More 

Helpful?
Thank RTWalice
Dubai, United Arab Emirates
Level Contributor
45 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 January 2016 via mobile

Base was my first hostel experience in New Zealand, it was quite a shock after the hostels I have been in Asia. The beds super noisy and I had to pay for everything extra, Internet and luggage storage!!!! Staff was very nice though and helpful.

Helpful?
Thank Rebecca C

Travellers are raving about these Queenstown hotels

Palmerston North, New Zealand
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 January 2016

We booked this accommodation through naked bus system and that is why it was very cheap. I appreciate a lot that the Base throughout New Zealand provides this cheap option. All over New Zealand Base Backpackers are more or less similar, they are big and busy. And, as a result, they are not always clean. We slept in a big... More 

Helpful?
Thank Julia_vulpes
New Zealand
Level Contributor
5 reviews
3 hotel reviews
Reviewed 2 January 2016 via mobile

Beds were absolutely filthy. Badly stained mattresses. Sheets didn't fit properly so would have to fix them during the night. Kitchen was very unhygienic. The tea towels looked like hadn't been changed in weeks. Very noisy hostel. Would definitely not stay again!

Helpful?
Thank NikkiT9876
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 January 2016 via mobile

Bed in a shared dorm was absolutely rotten with mould on the wall beside it. Kitchen was filthy as well with dirty tea towels. The room badly needed some new bed clothes and the whole place needs to be cleaned. The staff at the desk were nice but other than that this was the worst hostel I've stayed in

Helpful?
Thank Tim M
2 reviews
Reviewed 30 December 2015

Base Queenstown is a great hostel. The staff was very accommodating and there is a bar connected to the hostel! I was only there for two days, but most of the staff are foreigners who are traveling and work there for a couple months. The hostel is in downtown Queenstown which makes you close to everything.

Helpful?
Thank Neil F
Bundalong, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 December 2015

At the base backpackers we stayed in a standard private room with private ensuite. It had no window. This was fine for my partner and i, because our main reason for coming to queens town was to snowboard! We hardly spent any time in our room, only when it was time to sleep. The room was quite small and so... More 

Helpful?
Thank Sarah K
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 November 2015 via mobile

It's very similar to every other Base hostel. The kitchen lacks enough equipment, the showers are bleeding impossible to control, the noise from the next-door-bar makes the going-to-sleep-process significantly harder, they charge heavily inflated prices for wifi and the staff varies from delightfully charming to rude and snappy. But its location is as always dead central, the prices for rooms... More 

Helpful?
Thank Gustav N
Siem Reap, Cambodia
Level Contributor
115 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 26 November 2015 via mobile

I had to stay there cause unfortunately everywhere was full due to the marathon. Except the very good location, that's all the best this hostel can offer. Staff was not friendly (except the guy who checked in us, I think it was Jimmy). The room was just clean. I stayed there 5 nights and when I left, the hair on... More 

Helpful?
Thank habitantdum0nde
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 November 2015

Great location though is severely let down by staff. Majority were rude and difficult to deal with, though there were a couple of good eggs. Initial interaction wasn't positive as receptionist said our booking was too much of a headache, and she was leaving it for someone else to deal with, very rude and unhelpful. Accommodation on its own was... More 

Helpful?
2 Thank charlesjhey
Aimee J, Manager at Base Queenstown, responded to this review

Hi Charles Thanks for taking the time to review our property and I am disappointed you did not find the staff to be helpful. As your stay was back in July I have investigated the staff member who checked you in and spoken to them about your feedback. Customer service is of extreme importance to us at Base Queenstown and... More 

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Amenities

Highlights
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The most central, modern and fun backpackers hostel in Queenstown! ... more   less 

Additional Information about Base Queenstown

Address: 47 - 49 Shotover Street, Queenstown 9300, New Zealand (Formerly Discovery Lodge)
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: €21 - €93 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Base Queenstown 2*
Number of rooms: 420
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Also Known As:
Base Queenstown Hotel Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Base Queenstown staff and other travellers.
2 questions
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Questions? Get answers from Base Queenstown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“217 is and always will be the Rats Nest - everything any party snow rat could ever need”
 of 5 bubbles danperica, 18 Aug 2016 | Read review
“Private rooms have their own amenities”
 of 5 bubbles davidcC7132BS, 24 Jul 2016 | Read review
“We had a private room for 3 people. Well worth it for group travel.”
 of 5 bubbles EarlyAdventurer, 15 Jul 2016 | Read review
“Splurge on a private room”
 of 5 bubbles Kcarte03, 27 Jun 2016 | Read review
“Go somewhere else”
 of 5 bubbles LukeS321, 21 May 2016 | Read review
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