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Novotel Queenstown Lakeside

TripAdvisorUS$108*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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US$108*
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Novotel Queenstown Lakeside
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3,072 Reviews from our TripAdvisor Community

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Antarctica
Reviewed 2 days ago NEW

rooms are a bit small but the location more than made up for it. very convenient location. close to restaurants and convenience store. i noticed that the hotel lobby has advertisements for tours some of which were cheaper than online prices, might be because it was off season when we were there.

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Helpful?
Thank bri733
Golden Bay, New Zealand
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Novotel is in a great location, right in the heart of Queenstown, beside the lake, but in the quiet part of town. Set among beautiful gardens, peaceful, serene views of either the lake or lovely green gardens. The hotel is very easy access from street level, has a very good consierge car parking service , for which you pay $22/...

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4Thank Jude G
About Hotel's Favourite Review
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Jude G Thanks for your positive feedback about so many aspects of your stay. We acknowledge your comments about the showers - we do have some rooms with walk in showers for those that need this. We will be working to modify more of our rooms to this when we next do an upgrade although we do still have...

Christchurch, New Zealand
Reviewed 2 days ago NEW

Fantastic place to stay when in Queenstown! So close to the center of town. The rooms are always beautifully clean and well presented. Very helpful staff, great wee bar with a nice view of the lake. Great place to stay

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Helpful?
Thank ChchH
Ipswich, Australia
Reviewed 2 days ago NEW

We stayed on the top floor so the view was quite nice. We were happy with how the room was set out and as per usual the bed so super comfy. The location is as good as it gets and the room was definitely warm enough. Staff were polite and helpful, which always makes a difference. I only have a...

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Helpful?
Thank casualtraveller2017
Buenos Aires, Argentina
Reviewed 4 days ago NEW

2 Addendum. This hotel was having lift maintenance three days I was there. I realise lifts need fixing but the hotel is designed in a way that you couldn't access the lift on the other side of the U shape . As my room was on the third floor, and I am now over seventy, I wasn't happy . When...

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Thank J298BXheatherc
Sydney, Australia
Reviewed 4 days ago NEW

no complaints, friendly staff, clean room and warm, great location, close to the water, walking distance to all restaurants and bars. Pleasant bar and sitting areas on ground level. Reasonable price for room.

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Helpful?
Thank Jenny M
Sydney, Australia
Reviewed 4 days ago NEWvia mobile

Essentially selected the lakeside for its location on a very short stay in Queenstown Arrived mid afternoon and as I'd checked in online it was quite seamless Location meant it was a pleasant area to walk in with a wide choice of bars, restaurant and shops literally outside the door Room was large, well furnished and looked into lakeside park...

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1Thank Rotiman1
Reviewed 5 days ago NEWvia mobile

Novotel hotel is very good. The hotel staff is not good his name is Tony. Not replay properly and morning breakfast is not good Fruit juice is not available No fruit I stay 4 nights in hotel. Location is good

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Thank Bheru S
Auckland, Auckland, New Zealand
Reviewed 1 week ago NEW

Great location, clean tidy room, helpful staff,would definitely stay there again. Very convenient to the shops, gardens, lake and attractions. We took advantage of the valet parking which cost extra but so handy

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Helpful?
Thank Diane P
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Diane P Thanks for your comments - always great to get feedback from our guests. Hope to see you again soon Regards Jim Moore General Manager

Sydney, Australia
Reviewed 1 week ago

The rooms at this hotel are a little small, but perfectly OK. After all, who wants to stay in a room all day? Staff members were almost all young people and were not only very efficient, but friendly and courteous as well. Being an older person, one is all too often confronted with disinterest from many young workers in a...

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Helpful?
Thank Willyum1938
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Willyum1938 Thanks for your positive comments - the team is focused on looking after all our guests and making sure that we create great memories for our visitors to Queenstown. Thanks for the feedback Jim Moore General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Elements Restaurant
Elements Restaurant
Cuisines: New Zealand, International, European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in one of the most picturesque settings in the world, Novotel Queenstown Lakeside combines a stunning lakefront and in-town position with attentive professional service. Just 30 seconds from the cosmopolitan town centre and Queenstown's iconic activities, Novotel Queenstown Lakeside is the perfect hotel to start your Queenstown experience.The fresh, modern hotel offers 273 accommodation rooms with spectacular alpine, garden and lake views. Each contemporary styled room features LCD TV, mini bar, 24 hour room service, broadband internet and private balconies. Conveniently located on the mezzanine level, Elements Restaurant serves a full buffet breakfast and an innovative New Zealand influenced a la carte dinner menu featuring an eclectic mix of modern dishes using the best of New Zealand produce. Guests can also choose to relax and re-energise in our ground floor Elements Cafe & Bar which features comfortable lounge furniture and a double sided schist stone fireplace. ... more   less 

Additional Information about Novotel Queenstown Lakeside

Address: Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: €96 - €215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Queenstown Lakeside 4*
Number of rooms: 273
Reservation Options:
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Also Known As:
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Gardens Queenstown
Queenstown Novotel
Hotel Style:
#3 Green Hotel in Queenstown
#11 Business Hotel in Queenstown
#14 Family Hotel in Queenstown
#19 Luxury Hotel in Queenstown
#23 Romantic Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Queenstown Lakeside staff and other travellers.
34 questions
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Questions? Get answers from Novotel Queenstown Lakeside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just pick a room, they're all good”
ChchH, 24 May 2017 | Read review
“Mountain views on the 4th floor are pretty good.”
casualtraveller2017, 24 May 2017 | Read review
“South facing rooms have a lake view. Some western rooms have a partial view.Eastern rooms would be dark in the afternoon.”
J298BXheatherc, 22 May 2017 | Read review
“Higher floors, all have nice outlook, maybe better facing out over street”
jennymR3680UZ, 22 May 2017 | Read review
“ground floor rooms are closer to the lake. One side faces the lake and the other faces the mountains. Both are excellent”
kutinari, 17 May 2017 | Read review
5 of 5
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US$108* /night
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Prices are for 1 room, 2 adults
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