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Matakauri Lodge

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206 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Rotterdam, The Netherlands
Reviewed 13 August 2016

We have stayed in many great hotel, we feel this one does everything right. The place looks stunning with amazing views from the main area as well as the rooms. The staff is so nice and takes care of you very well. We loved the food. Our ski gear was brought to the hotel, in the right sizes (we told...

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Helpful?
Thank Alicia v
StephenMcAteer, General Manager at Matakauri Lodge, responded to this review

Dear Alicia, Warm greetings from Matakauri Lodge! Thank you for your review, we're glad you had so much fun skiing in Queenstown. Our ski concierge is a great way to organise your trip ahead of time and we're delighted they organised a seamless arrival for you. We look forward to welcoming you back next Winter! Kind regards Stephen

Tauranga, New Zealand
Reviewed 7 August 2016 via mobile

Well there are so many great things to say about staying here. From the booking information to departure, sorry to leave this special place, all the staff went all out to look after you, and they went that extra mile to make my wife's birthday that extra special occasion. The decor from Virginia Fisher stands out all over the property....

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Thank holiday2travel
StephenMcAteer, General Manager at Matakauri Lodge, responded to this review

Dear holiday2travel, Warm greetings from Queenstown! We agree, spending just one night at Matakauri Lodge isn't enough to truly experience it, we were sorry to see you leave too! "Best meals ever" is a great way to describe our cuisine, our chef couldn't agree more! The views really are mesmerising, you must come back to be 'mesmerised' more! Kind regards...

UK
Reviewed 24 July 2016 via mobile

My wife and I had a fantastic stay. The place was very quiet with only a few couples staying. Beautiful setting. Staff were exceptionally helpful. Rooms set out well. Wonderful dinner. We had the tasting menu. Very relaxing. Nice little gym and spa onsite.

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Helpful?
Thank ukants
StephenMcAteer, General Manager at Matakauri Lodge, responded to this review

Greetings ukants! Thank you for staying with us and for your review, we're so glad you found our staff to be exceptional, we do like to go far and beyond when creating memories for our guests! Kind regards Stephen

Melbourne, Australia
Reviewed 22 July 2016 via mobile

Couldn't fault anything! The room was luxurious and well appointed, the food exceptional and a terrific wine list and choice of cocktails, the view is to die for, the staff friendlier and more helpful than anywhere I can think of and one of the best massages of all time. It doesn't get any better than this!

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1Thank Ken-230910
StephenMcAteer, General Manager at Matakauri Lodge, responded to this review

Dear Ken-230910, Warm greetings from Queenstown! Thank you for your review, we couldn't agree more with you that our spa is one of the best around. Nestled in the trees, the views from the pool always make a spa visit worthwhile! Kind regards Stephen

Reviewed 7 July 2016

My partner and i recently stayed at Matakauri for a luxurious romantic night away at the beginning of our adventure filled Queenstown trip. From the moment you are arrive and are greeted by the lodge manager at your car, you are made to feel special and welcome. The property ambience is just magical, every inch is thoughtfully designed to create...

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Thank Lucfruitloop
StephenMcAteer, General Manager at Matakauri Lodge, responded to this review

Dear Lucfruitloop, Warm greetings from Matakauri Lodge! Thank you for your detailed review of your culinary experience with us, we are thrilled to hear how much you enjoyed the cuisine. Our Head Chef can usually be found in his on-property veggie garden, or busy preparing the freshly picked vegetables in our kitchen, but he likes to meet and greet guests,...

Melbourne, Australia
Reviewed 6 July 2016

We had extensively researched our accomodation options for Queenstown. The promise of great service as evidenced by other TripAdvisor reviews and images on the website confirmed that Matakauri was our preferred option. Despite our high expectations Matakauri managed to surpass these, offering a number of "surprise and delight" moments, such as a room upgrade, a welcome drink in the beautiful...

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1Thank leoharney
StephenMcAteer, General Manager at Matakauri Lodge, responded to this review

Dear leoharney, Warm greetings from sunny Queenstown! We are delighted to hear that we surpassed your expectations for accommodation in Queenstown, "surprise and delight" is a philosophy that we thoroughly enjoy keeping! At your request, I have passed on your lovely words to our team, we all look forward to seeing you back at the lodge soon! Kind regards Stephen

Queenstown, New Zealand
Reviewed 1 July 2016

Now that we're living locally in the area we were able to go to Matakauri just for lunch. We arranged with another couple to have a Friday set menu lunch, and it did not disappoint. We arrived to be greeted at the door, coats taken and a glass of bubbly put in our hands. We sat in the beautiful lounge...

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Thank bluegoldhighlander
StephenMcAteer, General Manager at Matakauri Lodge, responded to this review

Dear bluegoldhighlander, Warm greetings from Matakauri! We love how descriptive your review of your lunch is, it is making us hungry for more! We love welcoming 'locals' to the property and do everything we can to make visits memorable! We offer special deals for NZ residents which I would be delighted to talk through with you.... on your next visit...

Reviewed 13 June 2016 via mobile

Simply amazing, great staff that are happy to do anything for you. Queenstown is only a short drive away, they are happy to drive you into town any time. The restaurant and food is first class. Stunning and worth every cent! Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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Thank Cameron F
StephenMcAteer, General Manager at Matakauri Lodge, responded to this review

Dear Cameron F, Warm greetings from Matakauri Lodge! Thank you for your review, we are delighted to hear you enjoyed your stay and you found our staff willing to go the extra mile. Let us know when you're next in town! Kind regards Stephen

Sydney, Australia
Reviewed 20 May 2016

We stayed October 2015 and we still want to go back! Amazing place, have never ever had better service, friendly yet not intrusive, genuinely caring, great food and wines and views. Go here! The view from the dining room is spectacular and our suite was perfect. Attention to detail amazing.

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Thank dhug6295
StephenMcAteer, General Manager at Matakauri Lodge, responded to this review

Dear dhuh6295, Warm greetings from spectacular Queenstown! Thank you for your review, we agree, Queenstown is an amazing place and no better place to stay than with us at Matakauri. We would welcome you back anytime. Kind regards Stephen

Wellington NZ
Reviewed 11 May 2016

We have followed the Robinson Family developments in New Zealand for some time; high quality, Relais et Chateaux establishments with a wonderful Kiwi flavour! We found ourselves unexpectedly in Queenstown and were unable to stay at Matakauri but phoned to see if we could reserve for a lunch. The greeting was warm and friendly and much to our delight we...

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Helpful?
Thank Drurolnz
StephenMcAteer, General Manager at Matakauri Lodge, responded to this review

Dear Drurolnz, Merci pour votre commentaire! We are always happy to welcome guests to our property and were thrilled you had the time to come and join us for lunch. Our chef always prepares the lunches fresh daily and we were so happy to accommodate you on your tour of New Zealand. We agree, it truly is a sensational setting...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Matakauri Lodge

Address: Glenorchy Road | PO Box 888, Queenstown 9197, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: €982 - €2,344 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Matakauri Lodge 5*
Number of rooms: 7
Reservation Options:
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Also Known As:
Matakauri Hotel Queenstown
Hotel Style:
#4 Luxury Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Matakauri Lodge staff and other travellers.
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As far as we could see they were all of a similar standard”
 of 5 bubbles 198janett, 12 Feb 2017 | Read review
“I believe all the rooms have the same amazing views”
 of 5 bubbles tenaciousjhm, 2 Feb 2017 | Read review
“Deluxe rooms are generally upstairs - quieter, slightly higher view.”
 of 5 bubbles Sathena, 16 Dec 2016 | Read review
“Perfect, very clean, comfortable and well organised. Sheets, linen and toiletries were great quality. I would suggest that rather than have alcohol to buy small bottles should be supplied such as gin, vodka, scotch and the balance if required purchase. Complimentary alcohol in small quantity would be nice. ”
 of 5 bubbles 247sherryk, 27 Nov 2016 | Read review
“We were in unit 8 but all seem to be excellent.”
 of 5 bubbles miket374, 9 Nov 2016 | Read review
5 of 5