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Heartland Hotel Queenstown

Traveller (264)
360
Panoramas (17)
Dining (49)
About
Location
Cleanliness
Service
Value
Property amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
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Family Rooms
Non-Smoking Rooms
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HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
Reviews & more
732Reviews
549Photos
7Q+A
100Room tips
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Nothing like the pictures, bathroom very cramp for 4 people to use. Everything was very cramped and felt squished in. Staff were nice and we had a nice meal at the restaurant. Although would say only stay here for 1-2 nights is enough.
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First and only bad review we have ever given, hoping this will be useful for at least someone as the current 4 stars this place has seems incredibly inaccurate based on our stay here last night. The only way to describe this place is mediocre (if that!)- the 1-star basic
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Response from SunilS2976, Manager at Heartland Hotel Queenstown
Responded 1 week ago
Good afternoon KWandLM Sincere apologies for not meeting your expectations at this time. Thank you for taking the time to review and rate Heartland Hotel Queenstown online, hope to see you again. Kind regards, Sunil Siraboina Hotel Manager
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A nice option in overpriced Queenstown. The rooms are old and no soundproof. Unfortunately, the couple next to us wanted to have some "private" moments in 4am and we thought we were watching an adult movie. The hotel is situated very close to the town center and it is very
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Response from SunilS2976, Manager at Heartland Hotel Queenstown
Responded 1 week ago
Good afternoon andresit0, Thank you for taking the time to review and rate Heartland Hotel Queenstown online, The team sincerely hope to see you again very soon. Kind regards, Sunil Siraboina Hotel Manager
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A very nice hotel overlooking Queenstown. Great rooms with fantastic views. Nice BF buffet. Professional and friendly staff. The rooms are very spacious with big bathrooms and all amenities. Wanted to stay longer but it was full house for the coming days.
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Response from SunilS2976, Manager at Heartland Hotel Queenstown
Responded 1 week ago
Good afternoon Heinzpeter, Thank you for taking the time to review and rate Heartland Hotel Queenstown online, The team sincerely hope to see you again very soon. Kind regards, Sunil Siraboina Hotel Manager
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This is a good hotel, conveniently located near downtown Queenstown. The staff were helpful, and the spa is very nice. The breakfast buffet was ok, but with so many other options around, I'd recommend skipping it.
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Response from SunilS2976, Manager at Heartland Hotel Queenstown
Responded 11 Dec 2018
Good afternoon QuickWhitTravel, Thank you for taking the time to review and rate Heartland Hotel Queenstown online, Glad to see such wonderful review in detail your experiences in terms of quality and service. The team sincerely hope to see you again very soon. Kind regards, Sunil Siraboina Hotel Manager
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Professional photo exclusively commissioned by TripAdvisorHeartland Hotel Queenstown
The Triple Room at the Heartland Hotel Queenstown
Professional photo exclusively commissioned by TripAdvisorHeartland Hotel Queenstown
The Super King Room at the Heartland Hotel Queenstown
Professional photo exclusively commissioned by TripAdvisorHeartland Hotel Queenstown
The Family Room at the Heartland Hotel Queenstown
Photo provided by managementHeartland Hotel Queenstown
Twin Room
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Hi, Is the room equip with kitchen? eg. (hotplate or stove?)
Not in the smaller rooms..
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There is definitely heating in all the rooms.
1 vote
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We were given lake side room straight away. They did not demand anything and there were no extra charges. May be if the room are fully occupied on the lake side you may have to settle on the other side. As others pointed out it possible to have a lovely view if you walk to the lake side.
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Hi Yes a baby cot can be arranged for you in any of our rooms in Heartland Hotel at no additional charge. Kind Regards
1 vote
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12
"Try the rooms not close to the street."
"use top floor room with pointed roof and for best views"
"Choose front and upper level for an awesome view of the lake and mountains"
"Bring a pillow if you get a sore neck. Slightly loud at night."
"walkable to downtown"
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PRICE RANGE
US$137 - US$307 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
scenic circle a line hotelscenic circle a line queenstown
LOCATION
New ZealandSouth IslandOtago RegionQueenstown
NUMBER OF ROOMS
81
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