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    Mercure Resort Queenstown

    Sainsbury Road 9197, Queenstown 50071, New Zealand
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$83View Deal
    US$84View Deal
    US$83View Deal
    Traveller (403)
    Room & Suite (164)
    Dining (35)
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    Overview

    • Excellent30%
    • Very good44%
    • Average16%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “lake view” (106 reviews)
    “amazing views” (56 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    Offers from Mercure Resort Queenstown
    Special Offer: Enjoy More – Daily Credit
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,328)
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    401 - 405 of 1,328 reviews

    Reviewed 13 September 2015 via mobile

    Stayed here for 4 nights.. Was well priced compared to other places. But in saying that is about a 20 min walk from town. Staff were friendly and helpful. Accomodation was very clean. Wifi however wasn't good. Was super slow if it worked at all....More

    Thank Renee E
    Response from MQR, Director of Sales at Mercure Resort Queenstown

    Thank you for your review. We are thrilled you enjoyed your stay overall. We have been encountering some issues with our Wifi however are confident this has now been resolved. We do hope you return on your next Queenstown visit, Kind regards, Michelle Dent, Mercure...More

    Reviewed 11 September 2015

    Nice enough place. About a 20-30 minute walk to downtown, or you can catch the bus for a small fee. The bus picks up from the hotel's covered entrance. Recently remodeled so that's nice. Has a great elevated view of the lake. Great for a...More

    Thank rvb_shelia
    Response from MQR, Director of Sales at Mercure Resort Queenstown

    Thank you for your lovely positive review. We are thrilled you enjoyed the unique location affording us the most superb views, we do hope you return on your next NZ visit, Kind regards, Michelle Dent, Mercure Queenstown

    Reviewed 10 September 2015

    Thank you to all staff who made our first trip to NZ Excellent .. The Staff were ever so friendly always happy to assist , always had smiles on there faces , always ask when we return back from the Ski Field ' how was...More

    Thank katrina r
    Response from MQR, Director of Sales at Mercure Resort Queenstown

    Thank you for your wonderful, positive review. We are thrilled you enjoyed our teams hospitality and that O' Shaye our Front Office team member really made such a wonderful impression on you. We do look forward to welcoming you back to Mercure on your next...More

    Reviewed 6 September 2015

    The hotel is quite good for the price - nice restaurant and fairly large common areas. Rooms are quite old and bathrooms very dated however all ok for us as we were at the slopes most of the days. Service was very disappointing especially for...More

    Thank Discostuu
    Response from MQR, Director of Sales at Mercure Resort Queenstown

    Thank you for your review. We are disappointed you were not recognised our one of our most loyal customers. We would like the opportunity to discuss this further with you. Please email me with some details relating to the lack of service you felt you...More

    Reviewed 5 September 2015 via mobile

    This hotel has a stunning location with beautiful views over queenstown. However it is bit old and needs to be done up. The general room was clean enough but the windows were dirty and old so the view could not be appreciated as much. The...More

    Thank vjhandley
    Response from MQR, Director of Sales at Mercure Resort Queenstown

    Thank you for your review. We are apologise the windows in your room required cleaning. We have started a cleaning programme to rectify this situation and ensure all our windows are able to beautifully display the wonderful location we have. We have also taken note...More

    Novotel Queenstown Lakeside
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    Hotel St Moritz Queenstown - MGallery Collection
    1,793 reviews
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    Hilton Queenstown Resort & Spa
    2,514 reviews
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    Heritage Queenstown
    1,496 reviews
    #23 of 57 hotels in Queenstown
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Conference Facilities
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$80 - US$207 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Business Hotel in Queenstown
    • #26 Luxury Hotel in Queenstown
    • #29 Family Hotel in Queenstown
    Photos
    Traveller (403)
    Room & Suite (164)
    Dining (35)
    Pool & Beach (9)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Pankaj T
    Hi, I am just wondering if you got a bus stop nearby to reach CBD or how long we need to walk for catching a bus to go to the attractions ? Thanks.
    29 December 2016|
    Answer Show all 4 answers
    Response from Simon H | Property representative |
    Dear Pankaj T Thank you for your email, the hotel is actually on the bus route for the local bus and the bus stops at the front door of the hotel. Depending upon what attraction you wish to do - some companies pick up... More
    0
    Votes
    Leahmh86
    How fat from the airport is this hotel?
    19 December 2016|
    Answer
    Response from TimDearsley |
    20-25 minutes - depending on the traffic
    0
    Votes
    tompatti33
    Does the Mercure Resort provide a shuttle service from airport ?
    11 October 2016|
    Answer Show all 3 answers
    Response from karenandDavid2014 | Reviewed this property |
    We had our own vehicle sorry so am not sure. Many hotels do though so worth a try.
    0
    Votes
    Room Tips
    "A room with a view of Lake Wakatipu!"
    Read review
    "Request an upper floor, room 402 was great"
    Read review
    "Ask for room facing the water; sign up for loyalty program for free wifi."
    Read review
    "Lake facing if you can book early and it is expensive"
    Read review