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    Mercure Resort Queenstown

    Sainsbury Road 9197, Queenstown 50071, New Zealand
    Hotel website
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    Lowest prices for your stay
    8/10/2017 9/10/2017
    Savings alert: 25% below average rate
    US$126
    US$109
    US$126
    US$109
    US$126
    US$109
    Traveller (518)
    Room & Suite (204)
    Dining (44)
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    Overview
    • Excellent30%
    • Very good47%
    • Average16%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “lake view” (110 reviews)
    “amazing views” (59 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Ski-In / Ski-Out
    4.0 Star Hotel
    All hotel details
    Offers from Mercure Resort Queenstown
    Special Offer: FUEL YOUR FUN
    Hotel deals
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    Novotel Queenstown Lakeside
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    Hotel St Moritz Queenstown - MGallery Collection
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,425)
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    21 - 25 of 1,301 reviews

    Reviewed 14 August 2017 via mobile

    Stayed there for 2 nights for 7 and 8 of August . When we booked our room its looked great in pictures provided and trusted as we have stayed in Mercure Auckland alot of times but this was worst experience . Filthy room with old...More

    1  Thank chrisdoyle91
    Response from Simon H, General Manager at Mercure Resort QueenstownResponded 16 August 2017

    Dear chrisdoyle91 Thank you for taking the time to tell us about your experience at the Mercure Queenstown Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we appreciate and embrace all...More

    Reviewed 13 August 2017

    This hotel is a shadow of its former glory! Appears that there is a real mix of rooms available at this hotel, the good, the bad & the ugly. Needless to say that our room didn’t resemble photos published online, in any way, shape or...More

    1  Thank Dugstor
    Response from Simon H, General Manager at Mercure Resort QueenstownResponded 16 August 2017

    Dear Dugstor Thank you for taking the time to tell us about your experience at the Mercure Queenstown Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a...More

    Reviewed 13 August 2017 via mobile

    We arrived two nights ago in the dark and rain and were met with a very friendly reception. A porter took our luggage, and my 15 year old son to the room while I tackled parking - which there really isn't a lot of. The...More

    Thank travellingtillmans
    Response from Simon H, General Manager at Mercure Resort QueenstownResponded 16 August 2017

    Dear travellingtillmans Thank you very much for choosing to stay with us at the Mercure Queenstown and for providing us with a review of your time spent with us. I am delighted the team made your feel welcome upon arrival and were also able to...More

    Reviewed 8 August 2017

    We had booked a superior lake view room directly with the hotel. I specified ‘the best room with a view’ and even phoned up the hotel reception to ensure that what I had booked would get us a room on the top floor with a...More

    Thank Scottygirl
    Response from Simon H, General Manager at Mercure Resort QueenstownResponded 16 August 2017

    Dear Scottygirl We very much appreciate your comments regarding your stay at the Mercure Queenstown Resort. I am happy to hear that you enjoyed a comfortable stay with us, after receiving the room type for which that you had initially had booked. Unfortunately due to...More

    Reviewed 7 August 2017

    Stayed two nights. While a little out of town there is a regular shuttle service to and from town. Magnificent views of the Lake Wakatipu and the Remarkables. Room was a bit tired but very comfortable. Excellent bar and dining room .More

    Thank mike C
    Response from Simon H, General Manager at Mercure Resort QueenstownResponded 16 August 2017

    Dear mike C We very much appreciate your comments regarding your stay at the Mercure Queenstown Resort. I am happy to hear that you enjoyed a comfortable stay with us and enjoyed the position of the hotel and the magnificent views that this affords us....More

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    Heritage Queenstown
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    Hotel St Moritz Queenstown - MGallery Collection
    1,915 reviews
    #14 of 57 hotels in Queenstown
     
    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$106 - US$250 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Business Hotel in Queenstown
    • #25 Luxury Hotel in Queenstown
    • #29 Family Hotel in Queenstown
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 148
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Orbitz, Priceline, Hotwire, Agoda, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Mercure Resort Queenstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Otago Region >
    • Queenstown
    • Also Known As
    • Mercure Resort Queenstown Hotel Queenstown ,
    • Mercure Hotel Queenstown ,
    • Mercure Queenstown
    Add Photo Photos
    Traveller (518)
    Room & Suite (204)
    Dining (44)
    Pool & Beach (17)
    Hotel & Grounds (265)
    Bathroom (32)
    Business Centre & Event Rooms (5)
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    Ask a question
    Questions & Answers
    20jaredt
    13 July 2017|
    AnswerShow all 3 answers
    Response from Francis S | Reviewed this property |
    yes there were ski storrages so there would be bike storages too
    0
    Votes
    chillimama23
    13 May 2017|
    AnswerShow all 5 answers
    Response from MQR | Property representative |
    Thank you for considering Mercure Queenstown for your stay. The no 9 bus service starts at 07:05 and they continue to go to town and back till 22:45. They offer a special price of $7 for return fare from the Mercure hotel to... More
    1
    Vote
    Pankaj T
    29 December 2016|
    AnswerShow all 4 answers
    Response from Lisa I | Property representative |
    Dear Pankaj T Thank you for your email, the hotel is actually on the bus route for the local bus and the bus stops at the front door of the hotel. Depending upon what attraction you wish to do - some companies pick up... More
    0
    Votes
    Room Tips
    "Always request the type of room you would like when making a booking - add this to the notes"
    Read review
    "Parking in the hotel carpark can be difficult to find if you return after 9pm."
    Read review
    "Level 3 & 4 with Lakeview - wake up to a view like you never have before!"
    Read review
    "Get a room with a lake view."
    Read review
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