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Mercure Resort Queenstown

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Mercure Resort Queenstown
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1,219 Reviews from our TripAdvisor Community

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Showing 1,114: English reviews
Auckland, New Zealand
Reviewed 4 days ago NEW

The room was immaculately clean. It is the cleanest hotel I have ever been in. The beds and pillows were so comfortable. The service of all staff was excellent. I would highly recommend this hotel to anyone.

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Helpful?
Thank oldnallg
Melbourne, Australia
Reviewed 5 days ago NEW

Fantastic view from my room ... but the rooms were very sparsely furnished with only one armchair, something that looks a bit like a small table but is not. So for a couple, one has to sit on the bed ! The buffet diner we had was basic; breakfast was fine. There were only two lifts that I could see....

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1Thank Jean-Claude R
Port Townsend, Washington
Reviewed 1 week ago

This is a beautiful hotel with fantastic views (from many of the rooms) a great restaurant on site and very friendly helpful employees. But don't try to walk here from downtown - very steep uphill climb.

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Helpful?
Thank phvor4
Reviewed 1 week ago via mobile

We checked in yesterday and the staff were friendly and helpful. The view is superb from every room overlooking Lake Wakatipu and it's beautiful mountains. A bus from outside the hotel goes to town every 30 minutes where all the activities, dining and shopping can be done. A wonderful and relaxing panoramic view from this hotel will make your Queenstown...

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Helpful?
Thank Ruby C
Ottawa, Canada
Reviewed 1 week ago

Our new Garmin GPS shows that there is a Mercure Hotel located at 10 Brunswick St. instead of 21 Sainsbury Road. We have contacted Garmin but in the meantime check your destination carefully. As far as the hotel is concerned I would have had no complaints if it was not for the minuscule shower not allowing you to move, wash...

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Helpful?
Thank ChantalYolande
Ulladulla, Australia
Reviewed 1 week ago

We stayed all up 4 nights at the resort, we were happy enough but the hotel is a bit tired and needs a good renovation to bring it up to the Mercure standard again. The rooms were clean but could do with a thorough going over. I would prefer a larger be than 2 doubles (I guess that's to cater...

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Helpful?
Thank Eric C
Texas
Reviewed 1 week ago

Hotel is located a distance away from the center of town. There are regular public buses that drops guest right infront of the hotel lobby. If you are in good shape it is a very pleasant walk downhill from the hotel to the city center but climbing back that hill might be too strenuous. The rooms are good size, a...

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Helpful?
Thank evelyn s
Sivakasi, India
Reviewed 1 week ago

We stayed in this beautiful hotel in room no. 331 on 31 oct 2016.This hotel treats coach passengers as sheep herds & did not allotted us lake facing rooms. Rooms were not as good as we see in their website. A bus plies from hotel to downtown market which is about 2km from hotel. This bus loots passengers by charging...

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Helpful?
Thank madan131275
Long Beach, California
Reviewed 2 weeks ago

Hotel is located near the shores of lake Wakatipu with a stunning mountain range. Location is far from CBD but Bus # 9 stopped in front of the hotel. Fare is NZD 5.00 both ways or NZD 7.00 one way. It takes only 10 minutes to reach town. Room a bit small has 2 double bed, mattress are average. Amenities...

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Thank SCT0356
Reviewed 3 weeks ago via mobile

Lakeview room, building dated, staff helpful, good choice for budget conscious, dining room wonderful, quite a distance from city center to walk would consider again when visiting. Stay soured by agoda double booking stay, staff helpful to make the best of situation, still annoying as was the included breakfast which was not honored due to supposed web page glitch.

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Helpful?
Thank Irene S

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Resort Queenstown is located on a unique vantage point overlooking the Lake Wakatipu and the Remarkables Mountains. The hotel features 148 spacious rooms with either Lake or Garden views. Accommodation rooms feature broadband internet, coffee and tea making facilities ,in room safes. Facilities include an outdoor swimming pool, spa pool, sauna and gymnasium. Vista a la carte Restaurant, the Lounge Bar, three flexible conference rooms and a winter and summer sports storage room. Complimentary car parking. ... more   less 

Additional Information about Mercure Resort Queenstown

Address: Sainsbury Road 9197, Queenstown 50071, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: €85 - €219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Resort Queenstown 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Mercure Resort Queenstown Hotel Queenstown
Mercure Hotel Queenstown
Mercure Queenstown
Hotel Style:
#14 Business Hotel in Queenstown
#26 Luxury Hotel in Queenstown
#29 Family Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Resort Queenstown staff and other travellers.
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Questions? Get answers from Mercure Resort Queenstown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view!”
 of 5 bubbles phvor4, 2 Dec 2016 | Read review
“It depends what you like.”
 of 5 bubbles ChantalYolande, 30 Nov 2016 | Read review
“Go for a lake view room”
 of 5 bubbles EricC42, 28 Nov 2016 | Read review
“Rooms on higher floors have a lakeview.”
 of 5 bubbles 984evelyns, 28 Nov 2016 | Read review
“Ask for a room with a lake view”
 of 5 bubbles SCT0356, 23 Nov 2016 | Read review
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