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    Mercure Resort Queenstown

    Sainsbury Road 9197, Queenstown 50071, New Zealand
    011 64 3-668 1350
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    1/1/2018 2/1/2018
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    Traveller (540)
    Room & Suite (261)
    Dining (78)
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    Overview
    • Excellent31%
    • Very good46%
    • Average16%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “great views” (90 reviews)
    “steep hill” (56 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Mercure Resort Queenstown
    Special Offer: FUEL YOUR FUN
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    Lomond Lodge
    563 reviews
    #11 of 59 hotels in Queenstown
     
    Hilton Queenstown Resort & Spa
    2,879 reviews
    #16 of 59 hotels in Queenstown
     
    Aspen Hotel Queenstown
    103 reviews
    #48 of 59 hotels in Queenstown
     
    Heartland Hotel Queenstown
    650 reviews
    #36 of 59 hotels in Queenstown
     
    Rooms
    1 Jan2 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,469)
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    1 - 5 of 1,344 reviews

    Reviewed 4 days ago via mobile

    It’s a group of us staying in 5 rooms, with stays between 4-8 nights. While the Mercure Resort is slightly out of busy town Centre ( which is a good thing really) one can choose to walk -about 15 mins- or take the public bus....More

    Thank ruiren
    Response from Lisa I, General Manager at Mercure Resort QueenstownResponded yesterday

    We very much appreciate you taking the time to tell us about your experience at the Mercure Queenstown Resort. We truly thank you for giving us the opportunity to take care of your family, it was our pleasure and we enjoyed getting to know you...More

    Hotel's Favourite
    Reviewed 30 October 2017

    The Mercure has a spectacular view of the lake. Our room was large, clean and well furnished with a great view of the mountains and lake. The bathroom was in fine condition and I would think had been recently renovated. The reception staff was welcoming....More

    1  Thank InTheMomentManhattan
    Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 2 November 2017

    Thank you for taking the time to tell us about your experience at the Mercure Queenstown Resort. We are pleased you enjoyed many aspects of your room; the view, spaciousness, and newly refurbished bathroom. We are proud to be one of the only hotels in...More

    Reviewed 5 days ago

    had a very enjoyable stay at the hotel. the service from the staff was excellent had a good meal at night . good value for money. great views over the lake from the dining room. good selection at the buffet breakfastMore

    Review collected in partnership with Accorhotels.com
    Thank stephenmO8396XR
    Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 4 days ago

    It was an absolute joy to read your kinds words towards the staff and dining facilities at the hotel. Our team is truly passionate about the guest experience and it was our pleasure to take care of you during your stay. We are glad you...More

    Reviewed 6 days ago

    This is our second stay at this property having previously stayed in May 2016. On this occasion we had 2 Rooms for our family group, which we booked 8 months prior to our arrival. Curious to understand why one of the rooms we were allocated...More

    Thank Michelle B
    Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 5 days ago

    We thank you for taking the time to tell us about your experience at the Mercure Queenstown Resort. It is always a pleasure to welcome return guests back to the hotel. Rooms are allocated based on the room types booked by the guests at time...More

    Reviewed 1 week ago

    Stayed in July for a few days skiing. The rooms were showing a little bit of age, but it was spacious and the bed was comfortable. Certainly could benefit from a refresh. The biggest drawback is the location. It is near the end of the...More

    Thank Sean S
    Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 1 week ago

    We thank you for your feedback regarding your winter stay at the Mercure Queenstown Resort. We are pleased you found our rooms to be spacious and comfortable. We are currently in the midst of upgrading and updating several areas of the hotel and we feel...More

    Lomond Lodge
    563 reviews
    #11 of 59 hotels in Queenstown
     
    Hilton Queenstown Resort & Spa
    2,879 reviews
    #16 of 59 hotels in Queenstown
     
    Aspen Hotel Queenstown
    103 reviews
    #48 of 59 hotels in Queenstown
     
    Heartland Hotel Queenstown
    650 reviews
    #36 of 59 hotels in Queenstown
     
    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Pool
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$121 - US$248 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Business Hotel in Queenstown
    • #24 Luxury Hotel in Queenstown
    • #24 Family Hotel in Queenstown
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 148
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Hotwire, Expedia, Orbitz, Hotels.com, Booking.com, Travelocity, Agoda, TripOnline SA, Priceline, getaroom.com, HotelQuickly and Cancelon so you can book your Mercure Resort Queenstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Otago Region >
    • Queenstown
    • Also Known As
    • Mercure Resort Queenstown Hotel Queenstown ,
    • Mercure Hotel Queenstown ,
    • Mercure Queenstown
    Add Photo Photos
    Traveller (540)
    Room & Suite (261)
    Dining (78)
    Pool & Beach (48)
    Hotel & Grounds (347)
    Bathroom (32)
    Business Centre & Event Rooms (5)
    Nearby
    Nearby HotelsSee all 59 hotels in Queenstown
    Lomond Lodge
    563 reviews
    1.65 km away
     
    Aspen Hotel Queenstown
    103 reviews
    .37 km away
     
    Heartland Hotel Queenstown
    650 reviews
    2.18 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    20jaredt
    13 July 2017|
    AnswerShow all 3 answers
    Response from Francis S | Reviewed this property |
    yes there were ski storrages so there would be bike storages too
    0
    Votes
    chillimama23
    13 May 2017|
    AnswerShow all 5 answers
    Response from MQR | Property representative |
    Thank you for considering Mercure Queenstown for your stay. The no 9 bus service starts at 07:05 and they continue to go to town and back till 22:45. They offer a special price of $7 for return fare from the Mercure hotel to... More
    1
    Vote
    Pankaj T
    29 December 2016|
    AnswerShow all 4 answers
    Response from Lisa I | Property representative |
    Dear Pankaj T Thank you for your email, the hotel is actually on the bus route for the local bus and the bus stops at the front door of the hotel. Depending upon what attraction you wish to do - some companies pick up... More
    0
    Votes
    Room Tips
    "Views are amazing"
    Read review
    "all rooms have A/C and Heater. Book the ocean view rooms"
    Read review
    "The higher the floor the better the view"
    Read review
    "Room on the 4th floor"
    Read review
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