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Copthorne Hotel and Resort Queenstown Lakefront

845 reviews
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Traveller (332)
Room & Suite (334)
Dining (69)
Overview
  • Excellent20%
  • Very good45%
  • Average23%
  • Poor8%
  • Terrible4%
Travellers talk about
“rabbit warren”(14 reviews)
“lake view”(46 reviews)
“tour groups”(11 reviews)
Wifi
Breakfast Buffet
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (845)Write a Review
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291 - 295 of 745 reviews
Reviewed 13 March 2015

Here for a conference. Room is basic and clean. Suggest people ask for a room with a view as the local area is spectacular and why miss out when in the room. Breakfast was not great as too many people all at one time however...More

Thank Leah R
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 19 March 2015

Thankyou for your feedback on your recent stay hope your conference went well, and you enjoyed your time in Queenstown.

Reviewed 12 March 2015

I spent 3 nights at the Copthorne, 2 of these in a Suite and 1 in a Superior room. The suite was a great price and I would certainly have stayed join the suite for 3 nights in availability was there. The rooms both looked...More

Thank Adam6750
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 19 March 2015

Thank you for the feedback I will ensure that Expedia have the correct information regading car parking, we do charge $10 a night or $20 a stay for secure undecover car parking and I appreciate the feedback regading your stay. I hope you enjoyed your...More

Reviewed 10 March 2015

My large room had a view looking at other rooms. The wifi is a stupid price at $30 or 30 free minutes in the lobby. No bedside light for reading. Shower feeble. Evening meal very poor so I'd eat elsewhere. Very confusing hotel layout.

Thank Poole11
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 19 March 2015

Thank you for your feedback we appreciate your time, I am sorry you did not enjoy the restaurant and I will certainly pass on your comments regarding wifi to our Head Office. Thanks again

Reviewed 10 March 2015

The hotel is at the top of a steep hill and is built "upside down" so it took a few trips in the very efficient lifts to remember that reception was upstairs. Opening the bedroom door for the first time I could hardly believe the...More

Thank doreen m
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 19 March 2015

Many thanks for your feedback and glad you enjoyed your stay and the view, I will pass on to the staff your comments regarding service, thanks again.

Reviewed 6 March 2015

There was a nice view from the window. This is where the good part of our stay here begins and ends. Do you want to park your car? We've got fee for that. You want to use the internet? We've got a fee for that....More

Thank clipw
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 8 March 2015

Many thanks for your feedback, I will pass on to Head office your comments regarding internet charges. I will also inform them of your concerns regarding our policy of 10 am check out time. This has been preset on the micro chip for the hotel...More

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
US$139 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$139 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (332)
Room & Suite (334)
Dining (69)
Pool & Beach (3)
Amenities (6)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Mukul_Bajaj
29 June 2017|
AnswerShow all 4 answers
Response from chantellemarieh | Reviewed this property |
There is heating, but you can't control it in your rooms, so it's just warm all the time, will need gloves, hats, or ear muffs for kids, I took my daughter when she was 3yr skiing. Just rugged her up, in fact this trip I was... More
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AusJohnn
23 June 2017|
AnswerShow all 3 answers
Response from XYZ1984 | Reviewed this property |
the standard room has a mini bar,kettle, tea and coffee .no microwave ( which makes it a bit difficult).
0
Votes
AusJohnn
23 June 2017|
AnswerShow all 5 answers
Response from Ashley S | Reviewed this property |
Yes, certainly are
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123
Room Tips
"Not on the ground floor"
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"View to the lake"
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"Lake views are stunning"
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"Choose a lake view superior room"
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