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Copthorne Hotel and Resort Queenstown Lakefront

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Copthorne Hotel and Resort Queenstown Lakefront
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745 Reviews from our TripAdvisor Community

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There are newer reviews for Copthorne Hotel and Resort Queenstown Lakefront
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Showing 658: English reviews
New Delhi, India
Reviewed 20 May 2014

Clean and comfortable, service friendly room. Parking available right next to rooms. Rooms big enough for studio size. And the best feature is the amazingly spectacular lake views it provides. Easy 10 min. walk to city centre. Bathroom was large, nice, cozy, and clean. Not completely noise proof but it as an amazing stay and beautiful room at an affordable...

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Thank Nitesh_Bansal
Reviewed 20 May 2014

Had 2 nights stay and was pleasant stay ! Location: less than 10mins walk to the town area, relatively convenient. Room: clean and spacious, love the king size bed. The bed was warmed up and was perfect for visiting in May. The heater in the room however was a lil noisy. The design looks a bit tired, but the settings...

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Thank PF-funnie
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your comments on the view and location of the Hotel

Auckland Region, New Zealand
Reviewed 9 May 2014

Service friendly. Room clean and comfortable. The scene from the lakeview room was utterly spectacular. Easy 10-15mins walk into town centre, slightly longer but absolutely lovely via the trail along the lake

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Thank FTFW
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your comments on the Lakeview from your room.

Dayton, Ohio
Reviewed 8 May 2014

This hotel really was the best bet for us. After a long 3 weeks of camping and driving, we spent our last few nights in Queenstown here. If you want a hotel that has a higher-end feel to it with some great view but don't want to pay the high end cost, this is a great choice. We were able...

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Thank brittanyaih
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your comments on your stay at the Copthorne Hotel and Resort Lakefront I am pleased to hear you enjoyed the lake view from your room and location.

Singapore, Singapore
Reviewed 5 May 2014

Stayed there for 1 night and while the staff was friendly, however, the room that we had was below expectation.. it gave us an 'old' feeling and the need for a good renovation in the room.. though clean and decent, but it can be better given the price.. Location wise, fairly central.. minutes walk to the centre of town.

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Thank jmambo_38
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thanks for the review and we are in the process of upgrading the next lot of rooms, we appreciate the feedback and hope you enjoyed your time in Queenstown.

Polk County, FL
Reviewed 1 May 2014

We had the most gorgeous view from our window. The room was clean and the buffet, which was included in the room price, was great! The bathroom was a good size and included washcloths. The location was great--close to the water, gardens/park, restaurants, docks, shopping, etc. The staff members were helpful and pleasant. I had left a mirror in the...

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1Thank luvCObest
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your kind comments on the hotel and we were glad to be able to repatriate you with your lost items, I will pass this on to the staff as they appreciate the feed back.

Reviewed 26 April 2014 via mobile

Two nights accommodation. Choose option for paid parking, would recommend for easy access to room. Tidy room, with desk/chair and lounge chairs. TV reception fuzzy. Heater in room difficult to use. Great proximity to town centre. Friendly helpful staff. Only ate breakfast in resturant, which was standard hotel buffet expect pancake machine (but was not working for me). Would stay...

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Thank Talk2libby2
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your comments regarding your stay, I will ensure your kind words about the staff are passed on to them.

Invercargill
Reviewed 21 April 2014

Have stayed at The Copthorne many times - location great - short walk into the busy town centre. Underground carpark, spa pool(which is always great on holiday) nice restaurant on site.Room service available, mini bar in room etc. Rooms always clean and staff friendly. We always stay in a Superior Room which has a balcony. Have booked our next Queenstown...

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1Thank RodneyInvercargill
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Many thanks regarding your kind comments about the hotel we look forward to welcoming you back in 6 weeks.

Gloucester, United Kingdom
Reviewed 19 April 2014

We had a 4 night stay in this hotel. The reception staff gave us wrong directions to our room. It is a big hotel, with several wings. It was not possible to get to our room from the underground car park without carrying our bags down a narrow stairwell. The room was reasonable, quite clean and had a view of...

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Thank sabingates
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

many thanks for your comments and feed back on the hotel, I have asked Front Office to review their instructions regading getting to the rooms and appreciate that the hotel does have a large footprint. I also appreciate the feed back regarding your phone bill.

Colombo, Sri Lanka
Reviewed 16 April 2014

We stayed at this hotel for 3 nights, and the destination itself was the highlight of the trip. It is difficult to imagine that Queenstown is one of the major cities in the South Island, as it has a small village feel. This hotel is on the banks of Lake Wakatipu, but we were in a corner inside room, without...

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1Thank LocalActingGlobal
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Many thanks for your feedback on the hotel and your stay in general. We appreciate the time taken to write reviews and I will pass on to our Head Office your concerns baout internet pricing. Thanks again for the feed back.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Copthorne Hotel & Resort Queenstown Lakefront has a Qualmark Enviro Gold Award for Sustainability. ... more   less 

Additional Information about Copthorne Hotel and Resort Queenstown Lakefront

Address: Corner Frankton Rd & Adelaide St, Private Bag, Queenstown DX ZP95021, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: €123 - €222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel and Resort Queenstown Lakefront 4*
Number of rooms: 240
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Also Known As:
Copthorne Hotel Queenstown Lakefront
Hotel Style:
#35 Luxury Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel and Resort Queenstown Lakefront staff and other travellers.
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Questions? Get answers from Copthorne Hotel and Resort Queenstown Lakefront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if it is lake view or garden view check with the hotel if the view is partial since I Had no view at all.”
 of 5 bubbles XYZ1984, 11 Mar 2017 | Read review
“Lakefront room recommended.”
 of 5 bubbles leow642, 1 Feb 2017 | Read review
“Lakeview rooms are the best in Value and also views..stunning. However, they are located on the otherside of the hotel and is quite a walk.”
 of 5 bubbles 652serahb, 6 Jan 2017 | Read review
“check if you want a room with views”
 of 5 bubbles ianm658, 29 Nov 2016 | Read review
“Spend a little extra and get the Lake view rooms - huge windows where you take in the magnificent view.”
 of 5 bubbles KerryThied, 26 Nov 2016 | Read review
5 of 5