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Hilton Queenstown Resort & Spa

Booking.comUS$150*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$162*
US$150*
US$151*
US$151*
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Hilton Queenstown Resort & Spa
Hilton Queenstown Resort & Spa
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2,524 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Queenstown Resort & Spa
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Showing 2,406: English reviews
Sydney, New South Wales, Australia
Reviewed 19 July 2016

We stayed in one of the Suites 1 level above the ground floor & it was spacious with 2 distinct rooms, a main bedroom with en suite & lounge area. We were travelling with a teenage daughter & having the extra space worked very well. especially the 2 TVs :-) The uninterrupted lake views were stunning both at night &...

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Helpful?
Thank Shane W
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Glad you loved it

New Plymouth, New Zealand
Reviewed 19 July 2016

we arrived at the Hilton just after 2pm and found our room was not ready - guaranteed check in is 3pm. I asked what room we had, given we paid for a deluxe lake view 2 bederoom suite, we were informed we had a ground floor room, I asked if it had a view and the receptionist assured us it...

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Helpful?
Thank pinkkat50
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thanks for your feedback. I do apologise the room he was not at your expectation. I am please to the team made it right. Thank you for recognising their team for their efforts and I'll be sure to share with them

New South Wales, Australia
Reviewed 18 July 2016 via mobile

The service from the second we arrived at what you think is going to be a 5 star resort, was absolutely terrible. My girlfriend who i stayed here with has already wrote a terrible review at the time we stayed here, which was reviewed by the hotel 'manager' telling us to contact him about our experience so he could look...

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Helpful?
Thank Jayna D
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Sorry to read the below. I am sorry I did not get the message. Would you have a number I can call you ?

Otago Region, New Zealand
Reviewed 17 July 2016

This is a beautiful place to stay and the rooms and housekeeping are of the expected high standard. The food was lovely as well but cooked buffet breakfast was disappointing being not even lukewarm; as was the room service meal. The food is reasonably expensive so at the least it would be good to have it hot. It would be...

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Helpful?
Thank Donna S
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you for your feedback, please feel free to reach out to me as I would appreciate further details of your stay. You are correct that we have an extremely international team working with us. With that said we make every effort to ensure that the level of English is it a high standard and guest service areas.

Auckland, New Zealand
Reviewed 17 July 2016

My family and I stayed here for four nights while in Queenstown and it was the perfect place to come back to after a day on the ski slopes. The service was amazing and catered to everything. The last times we stayed here we caught the bus into town and to go skiing, but this time we rented a car...

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Helpful?
Thank Macyxx
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

We look forward to welcoming you back!

Auckland, New Zealand
Reviewed 17 July 2016

We chose to stay here as it was close to the main road to Te Anau as we were leaving early in the morning for that destination. After visiting Queenstown briefly we were glad to be staying away from the town itself as we may as well have been in any city, not a central otago holiday town- traffic, road...

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Thank Snapperhunter2015
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

So happy enjoyed yourself. We hope to see you back during your next visit to the South Island

Korolevu
Reviewed 17 July 2016 via mobile

My husband and I spent 6 nights at the Hilton Resort and Spa in Queenstown and loved it. The room was spacious and we had a great view of the lake. We went skiing for three days which was made really easy by the staff at the concierge who put our gear in the drying room each night. The restaurants...

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Helpful?
Thank Gabriellemr91
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you! Hope the snow was good

Auckland, New Zealand
Reviewed 14 July 2016

A great place to stay very peaceful and tranquil setting. I would highly recommend this hotel. At check-in we were offered the option to upgrade to a lake view room this made all the difference. We cant wait to go back.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Linley W
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Cant wait to have you back. Let's hope it's before your next birthday

Sydney, Australia
Reviewed 14 July 2016 via mobile

Great room with hot tub, we booked the relaxation room. It has beautiful lakeside views, and is a very close to drive up the mountain to the Remarkables. Best place to stay for skiing! We love the 'magic' button on the phone too. The staff accommodated every request. Wonderful service. We will be back.

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2Thank CYmum
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

So happy you had a good stay with us

Sydney, Australia
Reviewed 12 July 2016

Althogh not Close to the centre of town this is an upmarket hotel that is relatively new, modern and with excellent service and wonderful rooms. We had a water-facing room and the fittings, spaciousness and design were lovely. You can stand on the balcony overlooking the water and watch the planes land (which the kids love). There is an indoor...

Review collected in partnership with Hilton Hotels & Resorts
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Thank sw0rdies
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Glad you enjoyed your stay!

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
From the moment you set foot inside the Hilton Queenstown Resort & Spa, you'll discover a place that not only celebrates the world-renowned beauty of this region, but immerses you completely in that beauty. Welcome to a new way to experience Queenstown. Welcome to Hilton. This is an exhilarating setting, and one without compromise. The only hotel positioned directly on the shores of Lake Wakatipu, Hilton Queenstown Resort & Spa faces north, delivering full afternoon sun and showcasing panoramic views over an unspoilt terrain famed the world over. Watch the deep blue hues of the lake shimmer and glisten and savour this most intensely beautiful destination. In the heart of vibrant Kawarau Village and just 15 minutes via lake or land from Queenstown, you'll enjoy effortless access to all the excitement on offer in the region - and the closest accommodation to The Remarkables. ... more   less 

Additional Information about Hilton Queenstown Resort & Spa

Address: 79 Peninsula Road | Kwarau Village, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: €109 - €355 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Queenstown Resort & Spa 5*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Travelocity, Hotwire, Expedia, Agoda, Priceline, Cheap Tickets, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Hilton Queenstown Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Queenstown Hotel Queenstown
Hotel Style:
#3 Spa Hotel in Queenstown
#4 Business Hotel in Queenstown
#13 Romantic Hotel in Queenstown
#19 Luxury Hotel in Queenstown
#19 Family Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Queenstown Resort & Spa staff and other travellers.
19 questions
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Questions? Get answers from Hilton Queenstown Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites 105 and 109 are comfortable but rather dark.”
FPF2013, 27 Apr 2017 | Read review
“Ask for a suite with a view out over the lake.”
JulesinAtl, 25 Apr 2017 | Read review
“The rooms near to the restaurants will pick up the free wifi!”
EG27, 25 Apr 2017 | Read review
“2 bedroom suites are amazing”
rkhaili, 25 Apr 2017 | Read review
“check out the floor plan if possible, as they vary.”
972fionah, 23 Apr 2017 | Read review
5 of 5
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US$150* /night
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Prices are for 1 room, 2 adults
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