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Hilton Queenstown Resort & Spa

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Hilton Queenstown Resort & Spa
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2,297 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Queenstown Resort & Spa
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Showing 2,191: English reviews
Kuala Lumpur, Malaysia
Reviewed 17 April 2016

I had a good time staying in this hotel, good location which near to airport, nice view, satisfied with the food, good service and friendly staff, clean room, comfortable bed and most important was good WiFi connection!

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Helpful?
Thank Roslan A
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you so much for your feedback. I'm so pleased you had a good stay with us

Melbourne, Australia
Reviewed 17 April 2016 via mobile

My wife and I stayed at the Hilton as part of a large convention. Our room, on the sixth floor overlooked the lake which was magnificent. Reminiscent of a ski lodge, our suite like room was large, beautifully decorated with a stone and timber theme. Lovely fireplace took central position, alas we didn't spend enough time to use it. We...

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Helpful?
Thank Trouter1
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

I'm so happy to get stay with us and a good convention. We hope to see you back again on leisure

Kolkata (Calcutta), India
Reviewed 16 April 2016

Hiltons are one of the best anyways worldwide. Came with my husband, QT offered an amazing experience all together. Hilton has only added to it. The lobby was great, 5 star to the Housekeeping department. visited April 2016

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Thank 1,003,251
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

So happy to read you had a good stay with us. I'll be sure to pass on your compliments to the housekeeping department!

Reviewed 16 April 2016

Check in staff were unfriendly, disorganised and unhelpful. The concierge staff were a waste of time, on two occasions they watched me struggle with two extra large bags/suitcases during check in and check out and never offered any help. It was hard to understand what they were being paid to do. We asked for our luggage to be collected from...

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Helpful?
1Thank leedy2013
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

I'm terribly sorry to read your review. I would appreciate if I could give you a call to get more details about your stay. If you could please let me know who you are and a good time in number to reach you I would be happy to give you a call.

Taupo, New Zealand
Reviewed 15 April 2016

I can not fault the service of facilities at the Hilton Queenstown. While across the bay from the town there is an excellent ferry service between the hotel and Queenstown CBD. Only possible down side is access to the shops where a taxi is $20.00 each way

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Helpful?
Thank John F
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thanks again for your feedback!

Reviewed 13 April 2016 via mobile

We stayed here for one night before our flight and the room we had was awsome. The bathroom was amazing with tile from wall to wall, a great rainfall shower and a soft and comfortable bed. Highly recommended.

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Thank Colin M
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Hope to see you back for more than one day soon

Newcastle, Australia
Reviewed 13 April 2016

Very nice hotel, we stayed in the 2 bedroom 'Residence' wing. The apartment was much smaller than it looked on the website, however, it was still quite comfortable. The only 2 negatives were that there were no screens on the windows if you wanted a little fresh air without any insects, and that every morning at 6 am a group...

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Helpful?
Thank Jon H
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you for your review. I hope the silver lining from your early wake up call was a fantastic sunrise.

Katoomba, Australia
Reviewed 13 April 2016 via mobile

Stayed here on recommendation from a friend. Ok if you are prepared for a building site happening behind- like a quarry! No warnings. Then the restaurant was closed for a private function- all of 8 people. Again no warning. Can't wait to leave. Will not rush back or recommend. Views over lake were fabulous. Shame we couldn't sit to enjoy...

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1Thank Narelle B
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you for your feedback. We are extremely fortunate that over 95% of Our rooms face out over the lake. I do apologise the Wakatipu Grill restaurant was fully booked on the day you stayed with us and hope you had the chance to enjoy our Chinese Me Mee restaurant or the Stacks pub.

Seattle, WA
Reviewed 13 April 2016

A beautiful and calming location in Queenstown - across the bay from the downtown area. A charming boat is conveniently docked on the hotel property to easily transport you to the city centre. The boat ride we took each morning and evening back was a great treat. The Wakatipu restaurant provides a wonderful buffet breakfast. A few evenings we sat...

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Helpful?
Thank SeattleGirl73
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

So glad you enjoyed the tranquility of our location

Reviewed 11 April 2016 via mobile

We travel a lot and always stay 5 star where possible. We stayed in the room with outdoor spa and overlooking the lake. Amazing room with an amazing bed. Pillows and bed allowed us a perfect nights sleep. Tastefully decorated. Fireplace added that special ambiance. Staff were lovely and took the extra time to chat to us. They bent over...

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Helpful?
Thank Allblacks123
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you so much for your feedback. And it is great to see you thoroughly enjoyed the special experience our location has to provide. I will be sure to speak to Sarka share your feedback which she will be pleased to hear. We look forward to having you back!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
From the moment you set foot inside the Hilton Queenstown Resort & Spa, you'll discover a place that not only celebrates the world-renowned beauty of this region, but immerses you completely in that beauty. Welcome to a new way to experience Queenstown. Welcome to Hilton. This is an exhilarating setting, and one without compromise. The only hotel positioned directly on the shores of Lake Wakatipu, Hilton Queenstown Resort & Spa faces north, delivering full afternoon sun and showcasing panoramic views over an unspoilt terrain famed the world over. Watch the deep blue hues of the lake shimmer and glisten and savour this most intensely beautiful destination. In the heart of vibrant Kawarau Village and just 15 minutes via lake or land from Queenstown, you'll enjoy effortless access to all the excitement on offer in the region - and the closest accommodation to The Remarkables. ... more   less 

Additional Information about Hilton Queenstown Resort & Spa

Address: 79 Peninsula Road | Kwarau Village, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: €172 - €561 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Queenstown Resort & Spa 5*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton EMEA, Booking.com, Cheap Tickets, Travelocity, Odigeo, Agoda and Priceline so you can book your Hilton Queenstown Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Queenstown Hotel Queenstown
Hotel Style:
#3 Spa Hotel in Queenstown
#4 Business Hotel in Queenstown
#13 Romantic Hotel in Queenstown
#17 Luxury Hotel in Queenstown
#19 Family Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Queenstown Resort & Spa staff and other travellers.
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Questions? Get answers from Hilton Queenstown Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are taking the time to travel all the way to the south island of New Zealand choose a Relaxation Suite.”
 of 5 bubbles ChicagoSisu, 4 Dec 2016 | Read review
“Get a lake view!”
  • View of the hotel form the water taxi
 of 5 bubbles Y1465RLjohnb, 29 Nov 2016 | Read review
“Lake View rooms are great!”
 of 5 bubbles 187shaner, 27 Nov 2016 | Read review
“Lake view rooms are worth it”
  • View from ur room
 of 5 bubbles zzrbell, 25 Nov 2016 | Read review
“If HH Gold or higher, don't buy an upgrade in advance; you may be offered a free upgrade, depending on occupancy.”
  • View from room over balcony
 of 5 bubbles bikerjff, 17 Nov 2016 | Read review
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