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Tuatara Lodge

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Tuatara Lodge
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85 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Dunedin
Reviewed 2 August 2016

Stayed for one night with Bottom Bus tour on the way to the Catlands. It was the middle of winter with snow in some area we passed through. My room was warm, comfortable, quiet. I would happily stay their again.

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Thank DickDunedin
Passau, Germany
Reviewed 24 May 2016

We stayed a couple of nights in a 10-bed dorm. It was a rainy week and even after we got the heater to work, the room just never lost this really bad damp and foul smell you get from wet clothes. We also found it quite disturbing that housekeeping always left our room door wide open while they were making...

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Thank flagitium
Queenstown, New Zealand
Reviewed 23 May 2016

Booked a 4 room dorm which was clean, tidy and very quiet on our stay. A special mention to Kay because she has wonderful customer service. She checked us in and out and served us breakfast in the morning. Thanks Kay!

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Thank lindah0skin
Palafrugell, Spain
Reviewed 21 May 2016 via mobile

Stayed here after bluff oyster festival as accomodation was limited. The place is nice it's quiet clean and everything you need for a nights sleep. Friendly staff great cafe on site and great central location

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Thank AlisterStill
Reviewed 11 May 2016

I was the only 1 sent to sleep in the basement, even though there were only about 25 people staying that night. No window, no heating, no one to hear if I screamed. The female receptionist insisted that "there were no other vacant beds." The young male receptionist said, "Take room 15. We're practically empty." The windows were broken, no...

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Thank Jeanette M
Reviewed 9 May 2016 via mobile

Dryers doesn't dry clothes properly, ended up packing wet clothes. When I went to complain, reception said there was nothing they could do as they don't own the machines... They had no contact details for the company and were uninterested in my complaint. Room was very small and beds were squeaky 🙁

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Helpful?
Thank Kate E
Tuatara I, Front Office Manager at Tuatara Lodge, responded to this review

We have recently changed ownership and have since then purchased our own washing and drying machines, sorry your last stay was unpleasant come and and give the new Tuatara lodge a try.

Queenstown, New Zealand
Reviewed 9 May 2016

Didn't know what to expect when I rolled into this place. Large open lobby in building. The desk clerk had more piercings than Baskin/ Robbins has flavors. Turns out that this is an excellent place to crash. Excellent wifi, comfortable bunks, adequate kitchen and the lobby cafe is a treat. Located on the main drag. Bus station and Subway sandwiches...

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1Thank Michael R
Garching bei Munchen, Germany
Reviewed 31 March 2016

I was for two nights in this hostel it was terrible ... In the 4 doorm rooms was no window and it smell terrible in all the Hostel. In the badroom was mold und very dirty ... And the bedspread did not change i have see it .. Horrible Never go there...

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Thank peterschulz150
Penrith, Australia
Reviewed 25 March 2016 via mobile

Very basic hostel. I would not recommend doing washing here. My boyfriend and I have been to many hostels while we have been in NZ and haven't had any issues doing our washing. Between us we make a full load at any other hostel. At this hostel it took 2 loads of washing and 2 dryers that took 2 hours...

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Thank sammi_269
Tuatara I, Front Office Manager at Tuatara Lodge, responded to this review

We have recently changed ownership and have updated the washing and drying machines, and added two brand new microwaves to the kitchen. sorry your last stay was unpleasant come and and give the new Tuatara lodge a try.

Reviewed 12 March 2016 via mobile

We went to the cafe for brunch. We were told that there would be a half an hour wait. We decided to wait. It took 45 minutes for my food to come out. Unfortunately it took another 10 minutes for my friends food. It was good food.

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1Thank Leigh A

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Amenities

Highlights
  • Free Parking
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Services
  • Self-Serve Laundry
  • Free Parking
Official Description (provided by the hotel)
Tuatara lodge has recently undertaken new ownership ... more   less 

Additional Information about Tuatara Lodge

Address: 30 - 32 Dee Street, Invercargill, New Zealand
Region: New Zealand > South Island > Southland Region > Invercargill
Price Range: €38 - €40 (Based on Average Rates for a Standard Room)
Number of rooms: 26
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Questions & Answers

Questions? Get answers from Tuatara Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room near to the TV lounge or above the cafe are noisy”
 of 5 bubbles Embojane, 29 Jul 2015 | Read review
“Pay an extra 4 $ for the room upgrade, eat at off hours the kitchen gets crowded.”
 of 5 bubbles BluewaterGypsy, 2 Apr 2015 | Read review
“Didn't get free wifi at the room but sitting at the kitchen at the table nearest the internet room, I was able to get a connection. But the best is to walk next door to the Invercargill Library which is very generous with its fast free wifi.”
 of 5 bubbles 693alinep, 19 Aug 2014 | Read review
“ask for one with a TV if you want it.”
 of 5 bubbles jvrnz, 16 Feb 2013 | Read review
“both of the double rooms are cozy and sunny, and sometime can be VERY HOT in there during the day.”
 of 5 bubbles wanderer904, 1 Jan 2013 | Read review
5 of 5