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The Victoria Hotel Dunedin

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#24 of 58 Hotels in Dunedin
Certificate of Excellence
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180 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Invercargill, New Zealand
Reviewed 30 October 2016

Having stayed at this hotel on many occassions it was a very pleasant surprise to be in a room in the new part of the hotel. I was right near the street and slept really well in a very good bed. Apart from lack of parking I always enjoy my stay at this hotel but this time it was even...

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Helpful?
Thank Peter M
VictoriaHotelDunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Peter M, thank you for your review. I am pleased to know you enjoyed your stay in one of our Superior Rooms in the new block. With regards to the sleep quality, I am sure that the double-glazing and Elegance range Super King bed would have done the trick. Since opening the new block, our number of car parks...

Christchurch, New Zealand
Reviewed 20 October 2016

True to the enormous reviews of the hotel they were all true to there word. Staff were friendly and helpful even at 0230 when I couldn't sleep and went to the lobby to do some work. Ideally situated where we were able to move around the district easily using the hotel as a central point Thanks team for the great...

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Helpful?
Thank KCSEAJ5890
VictoriaHotelDunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear KCSEAJ5890, thank you for providing feedback on your recent stay with us. I am delighted to hear that our central location suited you and that our staff looked after well. We look forward to seeing you again soon. Kind regards, Ben C

Singapore, Singapore
Reviewed 28 September 2016

We stayed in the two-bedroom apartment on the 5th floor for a very short night, arriving at about 8pm and having to leave at 10am the next day. We were told that we have to pay $10 for car park space An overall opinion is that the apartment lacks character and theme. It felt like different kinds of furniture were...

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Helpful?
Thank Chong_lin26
VictoriaHotelDunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Chong_lin26, thank you for your balanced review of our hotel and services. I am sorry to hear that the Two-Bedroom apartment did not live up to your expectations, and am grateful for your feedback with regards to the decor. Now that our new block of 30 4 Star Level rooms is open, we are now able to turn the...

Auckland Region, New Zealand
Reviewed 12 September 2016

The Victoria Hotel is in a fantastic central city location, close to the Octagon and has on site parking. We stayed in May and while it was cold, wet and windy outside, the inside of the hotel, although a bit worn around the edges, was warm, cozy and quiet. We were expecting it to be a little outdated based on...

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Helpful?
Thank VictoriaHem
VictoriaHotelDunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear VictoriaHem, thank you for taking the time to review our hotel. Glad to hear you enjoyed the peace and quiet, and the service provided by our housekeeping and front office teams. As for the rooms, we have updated a number of them already, with the rest due for completion by the end of next year. I am pleased to...

Ashburton, New Zealand
Reviewed 9 September 2016

My first time staying here. This Hotel is very central in Dunedin city. A short walk to most of the major tourist attractions, and the shopping area. The reception I received was what made my stay. All the staff, I spoke too, are friendly and helpful. The two gentleman on reception, made the booking in process a pleasant experience, as...

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Helpful?
Thank 62Peter1952
VictoriaHotelDunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear 62Peter1952, thank you for taking the time to review your stay with us. It was great to be able to meet you and have a chat about your time in the South Island, and I'm glad that you managed to tick off a few activities on your list. The location here in the centre of town certainly helps, because,...

Auckland Region, New Zealand
Reviewed 7 September 2016 via mobile

I would say that Victoria Hotel Dunedin is a mini hotel with 4 star services. The lobby is wellcoming. Staffs are very friendly.Rooms are clean, wide, comfortable with all the basic needs. Beds are comfortable. Free unlimited WiFi is a bonus. We have continental breakfast in the restaurant next to the lobby. One thing bear in mind is that the...

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Helpful?
Thank LilyChak
VictoriaHotelDunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Lilychak, thanks for taking the time to write such a nice review and upload some pictures of our hotel. Thanks so much for rating our services as 4 Star - that is a great compliment, indeed. We get a lot of positive feedback on our comfortable beds and free wi-fi, so it's great to hear we did not disappoint....

Maryland
Reviewed 2 September 2016

Our stay at the Victoria Hotel as enjoyable. The staff and I mean ALL of them were very friendly and helpful. The location is very central in Dunedin. Our son is attending Otaga University and we wanted somewhere close by. It served well for that. We walked to many sites in the area and had no problems. Our room had...

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Helpful?
Thank JRSears
VictoriaHotelDunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear JRSears, thank you for reviewing our hotel. I am pleased to hear that you found our staff to be friendly and helpful. We really take pride in providing great service at the Victoria Hotel. With regards to the construction, our brand new wing of thirty 4- Star level rooms is nearing completion and the car parking issues will be...

Poole, United Kingdom
Reviewed 28 August 2016

Clean rooms, friendly staff, very comfortable beds. Very short walk to center of city.Some of the louder traffic could be heard at night. Wifi was a bit spasmodic at times when using more than 1 appliance.

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Helpful?
Thank LizTraveller2000
VictoriaHotelDunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear LizTraveller2000, thank you for taking the time to review our hotel. I am sorry to hear about the wi-fi not being stable for you. This has been taken in to account and we will strive to solve this issue. Glad to hear that you enjoyed the comfort offered and the demeanour of our staff. I hope that we will...

Reviewed 22 August 2016

Victoria Hotel was an awesome experience for me and the person staying with me as my carer/friend. I stayed there to be near rehab at the Limb Centre for the week and staff were brilliant and everywhere was wheel chair accessible. I can't promote them enough - they went out of their way to make my stay an enjoyable one.

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Helpful?
Thank Beamy G
VictoriaHotelDunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Beamy G, thank you for such a great review! I hope that you will come and stay with us again and try out one of our new Superior Wheel chair accessible rooms, on your next trip to Dunedin. Best wishes, Ben C

Invercargill, New Zealand
Reviewed 20 August 2016

I always enjoy my stay at the Victoria I arrived on Tuesday and I got hi welcome back it was so nice even the housekeepers said hi, its clean its quiet and such a great atmosphere. I love the fact it is so close to the Hospital and still close to the shops. will most certainly stay again. thank you

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Helpful?
Thank Diane Y
VictoriaHotelDunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Diane Y, thank you so much for a great review. We are privileged to have have regulars such as yourself and we are always delighted to see a familiar face. Glad to hear you took advantage of our location as well, it is very convenient for a great number of attractions and activities. We look forward to seeing you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Multilingual Staff
  • Laundry Service
  • Room Service
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Kia ora, Welcome to the Victoria Hotel Dunedin. Our hotel is located in the heart of Central Dunedin, minutes walk away from the city's attractions, shops and businesses. This makes our Hotel the perfect base for the family getaway, the shopping spree or the corporate traveler. At the Victoria Hotel you can expect a warm welcome, a comfortable stay and an excellent location. We take pride in the level of service we offer and are dedicated to going the extra mile for our guests. Our reception desk is open 24/7. We have rooms suitable for 1- 5 people, with a range of bedding configurations and amenities, all with newly renovated bathrooms, plus a free car park per room. There is also a guest laundry facility available. We are also highly experienced in group bookings and function catering for weddings, meetings and expos. When you come to stay at The Victoria Hotel you have two restaurants to choose from, both of which offer room service at no extra cost. You can also relax in our Lounge Bar and make use of the Wi-fi we offer in the bar area free of charge. For modern New Zealand cuisine, you can come to our Well Manor restaurant for Breakfast between 7-10am and Dinner from 6-8pm 7 days a week, or you may like to spice it up with some Flame Grilled Peri-Peri Chicken at our Nando's Restaurant from 11am-9pm every day. We hope to see you soon! ... more   less 

Additional Information about The Victoria Hotel Dunedin

Address: 137 St Andrew Street | PO Box 5737, Dunedin 9011, New Zealand
Region: New Zealand > South Island > Otago Region > Dunedin
Price Range: €79 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Victoria Hotel Dunedin 3.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Best Western Dunedin
Dunedin Best Western
Hotel Style:
#15 Business Hotel in Dunedin
#19 Family Hotel in Dunedin
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Questions & Answers

Here's what travellers have asked, with answers from The Victoria Hotel Dunedin staff and other travellers.
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Singapore, Singapore
Emerald, Australia

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Questions? Get answers from The Victoria Hotel Dunedin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms in the older part have kitchens, not sure about rooms in the new block”
 of 5 bubbles 11JudeM, 2 Dec 2016 | Read review
“The recently available new block was very pleasant.and quiet.”
 of 5 bubbles DanielaH969, 30 Nov 2016 | Read review
“3rd floor room was very quiet.”
 of 5 bubbles Nanameryl, 25 Nov 2016 | Read review
“New rooms are worth the extra money and are quite well appointed.”
 of 5 bubbles X8958YEpeterm, 30 Oct 2016 | Read review
“We had a street side room which I thought would have a lot of street noise. Not so Dunedin slows at night with the odd truck passing by”
 of 5 bubbles KCSEAJ5890, 19 Oct 2016 | Read review
5 of 5
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