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Quality Hotel Elms

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227 Reviews from our TripAdvisor Community

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Showing 221: English reviews
London
Reviewed 5 days ago NEW

This is a nicely laid out hotel. But it has only one lift to the fourth floor which leads to substantial log jams when coach parties arrive and are all put on the fourth floor. There are noise issues involving the hotel's water systems. Whilst the air conditioning is modern and quiet, the heating system for the water supply (turning...

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Helpful?
Thank AddickMark
Reviewed 6 days ago NEWvia mobile

The hotel was a little far off from the city -- we had to take a 20 minute public bus ride as recommended by the receptionist. There was nonetheless an array of restaurants just across the road. Staff were friendly and helpful. Beds were considerably soft and comfortable (one of my favs). I saw alot of effort in being eco-friendly...

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Thank Haley C
Reviewed 1 week ago

We found this hotel on booking.com as one of the most affordble around the area. Service is good, the hotel room is clean! Centralise area, quite near to the mall and other amenities! Overall worth for the price.

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Thank mayshellac
Colchester, United Kingdom
Reviewed 2 weeks ago

The hotel is situated well out of the city over 45 minutes walk away, it has very little nearby apart from an Indian or Chinese and a couple of takeaways around the corner. Hotel restaurant was nice with a small selection of meals but very expensive for the small sized portions and wine was very expensive as well. Room 320...

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Thank Avril84
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guest, Thank you for taking the time to provide feedback about your recent stay with us. We consider our Hotel to be in a prime location.The Christchurch international airport is only 12 minutes drive away and the CBD is a only mere 3.5 km away. We have many eating options around us including our award winning onsite restaurant. Northlands...

Wellington, New Zealand
Reviewed 2 weeks ago

I stay at the Elms every week. I love the welcome I get when I arrive, in winter my room is heated before I check in, and the rooms are extremely comfortable. Business travellers usually get located on the 4th floor which is very quiet even when the hotel is full.

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Thank pivacjackie
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guest, Thank you for taking the time to provide feedback about your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. This will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for...

Melbourne
Reviewed 3 weeks ago

Room was clean and comfortable which was the positive. However customer service very haphazard with members of our tour not receiving their luggage until 10pm after our arrival at 7pm. A young male staff was left with 2 tours of luggage and appeared releied when I offered to collect my own suitcase. Dinner was possibly leftovers from earlier dinner sitting;...

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Thank Attica61
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guest, Thank you for taking the time to provide feedback about your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

geelong
Reviewed 3 weeks ago

Very comfortable room well appointed and spacious room. The bed was incredibly comfortable and made for a good nights sleep. Good bathroom facilities. Meals were good on some occasions and poor on others, seemed a bit inconsistent.

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Thank JanKel3
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guest, Thank you for your feedback about your recent stay with us. I am sorry to hear that you found our meals to be a little inconsistent and your comments will be passed on to the team. We look forward to welcoming you again sometime soon. Yours sincerely, Chris McLaughlin

Johannesburg, South Africa
Reviewed 3 weeks ago

Hotel is close to the Victoria Street Clock Tower. There are a few restaurants and fast food chain within 3-4km. We always ask for quiet rooms when travelling so we can have good rests and be well prepared for the road the following day. We had a room facing the side street, which I believe normally quiet. However, this hotel...

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Thank P A
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guest, Thank you for providing feedback about your recent stay with us. Its great to here that you enjoyed your stay and you took advantage of our FREE UNLIMITED WIFI. We hope you will choose to stay with us again next time you return to Christchurch Yours sincerely, Chris McLaughlin

Reviewed 4 weeks ago via mobile

Great service warm cosy and clean. Make sure when you book ask for size of room the first room was so small and had a musty smell it wasn't 4 stars but 3. I asked for another room and it was an apartment, for the extra cash it was well worth it. This was at least four times bigger including...

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Thank Marlaina C
Chris M, General Manager at Quality Hotel Elms, responded to this review

Chris M, General Manager at Quality Hotel Elms, responded to this review Dear guests, Thank you for providing feedback about your recent stay with us. On all occasions we do our best to clean and or service the rooms as quickly as possible. I understand that you requested to have your room serviced by a certain time. Due to be...

Palmerston North
Reviewed 4 weeks ago

Stayed here for the first time for one night on business and would definitely stay again. Large spacious room for a Quality Hotel and very comfortable bed. I was initially concerned about the potential for room noise when I saw two tourist buses arrive but I was pleasantly surprised that I was not disturbed by noise despite being a very...

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Thank us2kiwis
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guest, Thank you for taking the time to provide feedback about your recent stay with us and we are pleased hear that your concerns were eliminated and you had a good nights sleep. We look forward to welcoming you back again sometime soon. Yours sincerely, Chris McLaughlin

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
FREE AIRPORT SHUTTLE SERVICE AND CBD DROP OFF AND PICK UPS 8am -5pm daily!! The Recently refurbished Quality Hotel Elms features unlimited free WiFi and easy access to Northlands Mall, which offers 150 shops, 2 supermarkets, a food court and cinemas. This Christchurch, New Zealand hotel is also convenient to Canterbury Museum, Horncastle Arena, Canterbury University and AMI Stadium. Guests of the Quality Hotel Elms are invited to grab a drink or a bite to eat at Sapporo Gold Restaurant and Bar, which is conveniently located on-site. There are 3 meeting rooms, with the hotel able to accommodate 250 people for banquets and conferences. All guest rooms offer a flat-screen television with cable, refrigerator, alarm clock, iron and ironing board. Some rooms feature a microwave. This is a non-smoking hotel. Guests have access to coin-operated laundry facilities and coin-operated internet kiosk. Quality Hotel Elms is within 10 minutes' drive of Christchurch Casino and Hagley Park. Christchurch Airport is 11 minutes' drive away. ... more   less 

Additional Information about Quality Hotel Elms

Address: 456 Papanui Rd, Christchurch 8005, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Price Range: €80 - €157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Hotel Elms 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Elms Hotel Christchurch
Hotel Style:
#27 Business Hotel in Christchurch
#27 Luxury Hotel in Christchurch
#39 Family Hotel in Christchurch
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Questions & Answers

Here's what travellers have asked, with answers from Quality Hotel Elms staff and other travellers.
1 question
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Bengaluru, India

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms near service rooms.”
 of 5 bubbles AddickMark, 4 Dec 2016 | Read review
“Try to get the rooms at the far end of the corridor away from reception less people going past.”
 of 5 bubbles TravellingRobos, 3 Nov 2016 | Read review
“Book an apartment room”
 of 5 bubbles nzsteve1234, 17 Oct 2016 | Read review
“level 2 on the carpark side (south), away from the traffic and quieter”
 of 5 bubbles ewf191, 17 Oct 2016 | Read review
“That 4th floor room is worth paying a little extra for.”
 of 5 bubbles 845wendy, 7 Oct 2016 | Read review
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