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Quality Hotel Elms

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233 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Leeds, United Kingdom
Reviewed 2 days ago NEW

When I book a hotel to lay my head after a long flight I always politely request an early check-in if possible. Invariably I'm refused and even though the room is ready I'm not allowed in until the standard check-in time has ticked by. Not here though; a smile and a "I'll see what I can do" is followed up...

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Helpful?
Thank JohnP847
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guest, Thank you for taking the time to provide feedback about your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience...

Melbourne, Australia
Reviewed 3 days ago NEW

Hotel was easy to find as it is on the main road out of Christchurch. Good location for food and the northland shopping center is nearby. We asked for a room away from the road and were very happy with how quiet it was - we even opened the window and enjoyed looking at the trees and hearing the birds....

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Helpful?
Thank Susan S
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guest, Thank you for taking the time to provide feedback about your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Chris McLaughlin

Brisbane, Australia
Reviewed 1 week ago

This hotel is in a great location. Lots of restaurants and shops along Papanui Rd. Even though Papanui Rd is a busy thoroughfare, road noise wasn't an issue. The reception was manned 24 hours which was very good. The room was clean and everything was modern. The negatives: The walls between rooms were paper thin. I could hear the loud...

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Helpful?
Thank yblieb
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guest, Thank you for taking the time to provide feedback about your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Sydney
Reviewed 3 weeks ago

Our family of 4 stayed for a night in this wonderful establishment in October 2016. The service was good, the room was clean and comfortable, and the beds were perfect. There was plenty of space for all of our luggage and bags inside our room, and the kids loved their very own beds. The buffet breakfast was a little on...

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Helpful?
1Thank Gloria H
Chris M, General Manager at Quality Hotel Elms, responded to this review

Drear guest, Thank you for taking the time provide feedback about your recent experience with us. It's pleasing to hear that you had an enjoyable stay and we look forward to welcoming you back again sometime soon. Yours sincerely, Chris McLaughlin

Reviewed 3 weeks ago

I stayed for a night only. The distance to the city didn't bother me all I wanted was to catch some z's. Problem was insolation is simply terrible so it’s quite noisy. Rooms are small and it looked more like a basement than street level. Staff was friendly and breakfast was OK. I’m probably looking for better alternatives next time.

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Helpful?
Thank Christian F
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guests, Thank you for taking the time to provide feedback about your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Dunedin, New Zealand
Reviewed 4 weeks ago

Stay here for work and the beds are very comfortable. The staff take great care of you and the reception area is roomy and has a place to sit if you are waiting for taxis. The breakfast is the disappointing part - it is expensive and if you get 'the works' the buffet is uninspiring and lukewarm, the coffee is...

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Helpful?
1Thank Styly_Girl
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guests, Thank you for providing feedback about your recent stay with us. We encourage all of our guest to provide feedback so we may know the areas in which we are doing well in and the areas in which we need to improve. Your feedback regarding breakfast has been noted and will pass it onto the team. We look...

London
Reviewed 5 December 2016

This is a nicely laid out hotel. But it has only one lift to the fourth floor which leads to substantial log jams when coach parties arrive and are all put on the fourth floor. There are noise issues involving the hotel's water systems. Whilst the air conditioning is modern and quiet, the heating system for the water supply (turning...

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Helpful?
Thank AddickMark
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guests, Thank you for providing feedback about your recent stay with us. Your comments have been noted and i happy to confirm that we are already looking into purchasing two new lifts with a view of both lifts going to the the 4th floor. We are pleased that you also took advantage of unlimited free WIFI. Thank you once...

Reviewed 3 December 2016 via mobile

The hotel was a little far off from the city -- we had to take a 20 minute public bus ride as recommended by the receptionist. There was nonetheless an array of restaurants just across the road. Staff were friendly and helpful. Beds were considerably soft and comfortable (one of my favs). I saw alot of effort in being eco-friendly...

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Helpful?
Thank Haley C
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guests, Thank you for providing feedback about your recent stay with us and we are pleased that you had an enjoyable stay. Where ever possible we try do our part in regards to being ECO friendly and we are continuously reviewing this area of our hotel to see where else we could improve. Thank you again your positive feedback...

Reviewed 30 November 2016

We found this hotel on booking.com as one of the most affordble around the area. Service is good, the hotel room is clean! Centralise area, quite near to the mall and other amenities! Overall worth for the price.

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Helpful?
Thank mayshellac
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guests, Thank you for taking the time to provide feedback about your recent stay with us. Its great to hear that you had a pleasant stay and you took advantage of prime location. We hope that you will choose to stay with us again. . Yours sincerely Chris McLaughlin

Colchester, United Kingdom
Reviewed 21 November 2016

The hotel is situated well out of the city over 45 minutes walk away, it has very little nearby apart from an Indian or Chinese and a couple of takeaways around the corner. Hotel restaurant was nice with a small selection of meals but very expensive for the small sized portions and wine was very expensive as well. Room 320...

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Helpful?
Thank Avril84
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guest, Thank you for taking the time to provide feedback about your recent stay with us. We consider our Hotel to be in a prime location.The Christchurch international airport is only 12 minutes drive away and the CBD is a only mere 3.5 km away. We have many eating options around us including our award winning onsite restaurant. Northlands...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
FREE AIRPORT SHUTTLE SERVICE AND CBD DROP OFF AND PICK UPS 8am -5pm daily!! The Recently refurbished Quality Hotel Elms features unlimited free WiFi and easy access to Northlands Mall, which offers 150 shops, 2 supermarkets, a food court and cinemas. This Christchurch, New Zealand hotel is also convenient to Canterbury Museum, Horncastle Arena, Canterbury University and AMI Stadium. Guests of the Quality Hotel Elms are invited to grab a drink or a bite to eat at Sapporo Gold Restaurant and Bar, which is conveniently located on-site. There are 3 meeting rooms, with the hotel able to accommodate 250 people for banquets and conferences. All guest rooms offer a flat-screen television with cable, refrigerator, alarm clock, iron and ironing board. Some rooms feature a microwave. This is a non-smoking hotel. Guests have access to coin-operated laundry facilities and coin-operated internet kiosk. Quality Hotel Elms is within 10 minutes' drive of Christchurch Casino and Hagley Park. Christchurch Airport is 11 minutes' drive away. ... more   less 

Additional Information about Quality Hotel Elms

Address: 456 Papanui Rd, Christchurch 8005, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Price Range: €79 - €152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Hotel Elms 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Elms Hotel Christchurch
Hotel Style:
#26 Luxury Hotel in Christchurch
#27 Business Hotel in Christchurch
#39 Family Hotel in Christchurch
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Questions & Answers

Here's what travellers have asked, with answers from Quality Hotel Elms staff and other travellers.
2 questions
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Bengaluru, India
14 days ago

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Questions? Get answers from Quality Hotel Elms staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If road noise is an issue ask for room at the back and away from roads”
 of 5 bubbles susansH420FS, 17 Jan 2017 | Read review
“If you're sensitive to noise, ask for a quiet floor without tour groups”
 of 5 bubbles yblieb, 12 Jan 2017 | Read review
“Avoid rooms near service rooms.”
 of 5 bubbles AddickMark, 4 Dec 2016 | Read review
“Try to get the rooms at the far end of the corridor away from reception less people going past.”
 of 5 bubbles TravellingRobos, 3 Nov 2016 | Read review
“Book an apartment room”
 of 5 bubbles nzsteve1234, 17 Oct 2016 | Read review
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