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Heartland Hotel Cotswold

357 reviews
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Traveller (134)
Room & Suite (62)
Dining (14)
Overview
  • Excellent17%
  • Very good43%
  • Average28%
  • Poor7%
  • Terrible5%
Travellers talk about
“tudor style”(17 reviews)
“grand pacific”(4 reviews)
“coach tour”(8 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Restaurant
Room Service
Bar/Lounge
3.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (357)Write a Review
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Traveller rating
54
130
88
28
17
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LanguageEnglish
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54
130
88
28
17
Show reviews that mention
All reviewstudor stylegrand pacificcoach tournew zealandpapanui roadseparate bedroomrestaurant stafffirst floorbuffet breakfastmin walkoff street parkingcity centrelast nightshort staysouth islandheaterbath
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1 - 5 of 317 reviews
Reviewed 2 days ago

Stayed twice here in February, thank goodness it was only for one night each time. I would not want to spend longer here. The rooms are large but very basic. No headboards which meant I kept banging my head on the wall. Our fellow travellers...More

Thank John B
Reviewed 2 days ago

If it weren't for one particular incident I would have given this hotel 5-star. When I checked in I was told room service is available until 9:30 pm. Every piece of literature in the room says the kitchen hours and room service are available until...More

Thank Anastasia B
Reviewed 6 days ago

Probably the worst hotel I've ever had the DIS-PLEASURE of staying in. It looks fine from the outside, but it’s like stepping back in time to the sixties when entering the rooms. When my wife and I went into our allocated room, 883, we were...More

Thank David S
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 2 days ago

Kia ora David, Firstly, please accept our sincere apologies for the inconvenience caused. It is not intended to provide such an unpleasant experience and it is disappointing. We pride ourselves in providing a higher level and rest assured your feedback is taken seriously. We have...More

Reviewed 1 week ago via mobile

The outside is done in a mock Tudor style. The room itself was quite large with two beds and an area for a sofa and table. It had a bath and shower. Being a hot night I was able to open all the windows. There...More

Thank Michelle L
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 1 week ago

Kia ora, Thank you for the positive feedback. We are pleased you enjoyed your time with us. Nga mihi Simon Jackson

Reviewed 2 weeks ago via mobile

We stayed at this hotel twice during our road trip of New Zealand as we came to Christchurch twice and were placed here by our travel agent. The set up looks good when you first arrive with all the cottage type accommodation, based on Englands...More

Thank Debbie T
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 1 week ago

Kia ora, Thank you for providing us with your feedback. We appreciate the comments about one of our staff members. You feedback is important for us to make improvements, We will discuss your comments with our team. Nga mihi Simon Jackson

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Laundry Service
Conference Facilities
Banquet Room
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Things to do
Restaurant
Pool
Bar/Lounge
Details
Price range
US$105 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
US$105 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Add Photo Photos
Traveller (134)
Room & Suite (62)
Dining (14)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Yellow Bee
8 January 2017|
AnswerShow all 2 answers
Response from ManagerCotswoldHtl | Property representative |
Good morning Yellow Bee :) The best way or cheapest way to get to the hotel is via Supershuttle which is a cost of $24 plus $5 for each additional person. They will be waiting outside the terminal on arrival at the airport... More
0
Votes
Jimboyeoman
20 February 2016|
AnswerShow all 5 answers
Response from Pauline G | Reviewed this property |
Maybe email them.
1
Vote
STYLam
14 October 2015|
Answer
Response from Gail M | Reviewed this property |
Hi you will need to contact the hotel about this. From my stay there I found them to be very helpful. Good luck.
0
Votes
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12
Room Tips
"Don't bother find a different hotel."
Read review
"The rooms are on two floors, arranged in several wings. If possible look at the actual room you are renting."
Read review
"Saw no negatives!"
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"Ask for the biggest room"
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