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Willis Wellington Hotel

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Willis Wellington Hotel
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298 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Christchurch, New Zealand
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 October 2016 via mobile

Basic, dated accommodation. Comfortable bed and friendly staff. Arrived really early and the hotel stored our bags until room was available. Walking distance to restaurants, bars and Te Papa. Would stay again.

Helpful?
Thank Alz21
CPG-Hotels, FO at Willis Wellington Hotel, responded to this review

Dear Alz, Thank you for staying with us and for leaving a review. It is pleasing to know that you were happy with our services and found the location suitable. We do hope that you will stay with us again when the refurbishment has finished. Please don’t hesitate to get in touch with us should you need assistance planning your... More 

Bay of Plenty Region, New Zealand
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 October 2016

Hi ya, stayed here for a night while on a work trip to the city, not a bad location, may be a little out of the way but still not to far to walk back to cuba mall or town. Handy dairy store across the road. hotel is non smoking however a smoking zone is available outside, lobby and restaurant... More 

Helpful?
Thank GregMNZ
CPG-Hotels, FO at Willis Wellington Hotel, responded to this review

Dear Greg, We really appreciate the detailed feedback and constructive comments. We are pleased that you were happy with the location and facilities and found our smoking area satisfactory. Thank you for mentioning the shower curtains - our housekeeping team are in the midst of replacing these so you should have a longer curtain during your next visit. Due to... More 

Wellington, New Zealand
1 review
Reviewed 17 October 2016

The good thing was that the room was quite clean. Room is pretty outdated and they need to do some renovations especially in the bathroom as the tub had stains and shower curtain wasn't doing it's job with peeling walls and benches. The room was very small where you could only just open the door without banging onto the furniture.... More 

Helpful?
Thank wer123
CPG-Hotels, FO at Willis Wellington Hotel, responded to this review

Dear Guest, Thank you for your review. We hope that our staff on duty were aware of your concerns and therefore gave you some assistance with the wifi accessibility and the lighting in your room. Some of our rooms are smaller than others and the rates offered are online with the room size. We are aware that some aspects of... More 

christchurch
Level Contributor
41 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 9 October 2016

On arrival we were shown to a double room but on contacting the reception desk we were immediately given a room with our requested singe beds. Our room was great, very clean and comfortable beds. Our room overlooked the parking lot which gave us a wonderful view of the city at night. The staff were very friendly and helpful. This... More 

Helpful?
Thank kerr78
N-Caffardo, Sophie - Reception at Willis Wellington Hotel, responded to this review

Dear Kerr, Thank you for your lovely comments - it is always great to hear back from guests when they have had an enjoyable experience. We are delighted that you were pleased with the staff and facilities and found the location convenient. We would more than happy to assist when you plan your next visit to Wellington. Please don’t hesitate... More 

Carnoustie, United Kingdom
Level Contributor
137 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 8 October 2016 via mobile

There for one night and it was fine. Basic, clean but nothing special. Beds comfortable. In easy walking distance of the main restaurant area and that is probably the best aspect of the hotel! The reception staff were very helpful and pleasant which is the other good point.

Helpful?
Thank Totti M
N-Caffardo, Sophie - Reception at Willis Wellington Hotel, responded to this review

Dear Totti, Thank you for taking the time to leave some feedback. We are pleased that you found the location satisfactory and the staff helpful. Our hotel is currently rated as a 3 star establishment and we are looking forward to some ongoing refurbishment taking the property to the next level. We are hoping that you’ll have a more enjoyable... More 

Melbourne, Australia
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 October 2016

Very basic accommodation, bed, bedside bench, bathroom that’s it. Single room very small. That said the room was clean and served its purpose, but don’t expect much. Although its location is away from the main drag, Cuba Street is only a couple of min walk away to the must visit Garage Project brewery.

Helpful?
Thank VisitTrenzalore
N-Caffardo, Reception at Willis Wellington Hotel, responded to this review

Dear Trenzalore, Thanks for leaving a review - we really appreciate the feedback. We are pleased that you were content with the location and the cleanliness of the room. Yes our single rooms are rather small due to the layout of the building and are therefore available at a lower rate. Do not hesitate to check our website for offers... More 

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Port-Vila, Efate, Vanuatu
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 September 2016

The staff were friendly, helpful and always available at the front desk. The room did smell a bit musty at first, but once it was aired and heated it was nice. The beds and sheets were clean and comfortable. The shower and bath had modern fittings and all worked fine. Its an easy 10 min walk into the CBD. Traffic... More 

Helpful?
Thank ReubenMcC
N-Caffardo, Reception at Willis Wellington Hotel, responded to this review

Dear Reuben, Thank you for your lovely comments and for taking the time to leave some constructive feedback. We are delighted that you enjoyed your stay and were pleased with the value for money and the staff services. Please don’t hesitate to get in touch with us again should you need assistance planning your next trip. We hope to see... More 

Christchurch, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 September 2016 via mobile

Room was clean, lots of traffic noise difficult sleeping conditions, bed average. No complimentary bottled water and no sky channels. Lifts were old and slow and even the staff uniforms were retro. The lighting in corridors and lounge area was dim and the TV in public lounge played the music channel constantly.

Helpful?
Thank Mezz501
N-Caffardo, General Manager at Willis Wellington Hotel, responded to this review

Dear Mezz, We really appreciate the constructive feedback. I’m sure you understand that it is much easier for us to provide you with assistance when concerns are delivered directly at the hotel. I’m sure that our staff on duty would’ve been happy to help move you to a quieter room and show you the sky channels available. At Willis Wellington... More 

Hamilton, New Zealand
Level Contributor
234 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 17 September 2016 via mobile

We stayed for 1 night due to a flight cancelation. The room was clean and tidy but a little dated. If you want a bed for the night and a good location this is the place but dont expext luxury. Well priced as well.

Helpful?
Thank Russdi
N-Caffardo, General Manager at Willis Wellington Hotel, responded to this review

Dear Russdi, We really appreciate your feedback and we thank you for your time and effort. We are working hard on the coming refurbishment to improve our guests’ experience. Please don’t hesitate to contact us should you wish to plan another trip to Wellington. Kind regards, Sophie Gordon Nicolas Caffardo More 

Christchurch, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 September 2016

Room was dirty and smelt musty. Would never stay here again. I do not expect a room to be dirty. Bed was clean and comfortable . We pre booked a taxi that never arrived so not sure if it was booked by the staff member or not. Staff were very friendly.

Helpful?
1 Thank Speiglar
N-Caffardo, General Manager at Willis Wellington Hotel, responded to this review

Dear Speiglar, Thank you for staying with us and for making the effort to leave your feedback. We really appreciate your comments and are doing our best to ensure that customer expectations are met and criticisms followed up. Although it is much easier to provide solutions when feedback is delivered at the hotel, we understand your frustration regarding the taxi... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Centrally located in the heart of the Cuba Quarter of Wellington, Leisure Inn Wellington is a short walk to local attractions, dining and shopping. Offering 90 well-appointed rooms with amenities and facilites suited for both business and leisure guests. ... more   less 

Additional Information about Willis Wellington Hotel

Address: 355 Willis St, Te Aro, Wellington 6001, New Zealand (Formerly Leisure Inn Wellington)
Region: New Zealand > North Island > Greater Wellington > Wellington
Price Range: €72 - €141 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Willis Wellington Hotel 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Mercure Wellington Willis Street Hotel Wellington
Accor Wellington Willis Street
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Questions & Answers

Here's what travellers have asked, with answers from Willis Wellington Hotel staff and other travellers.
4 questions
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Questions? Get answers from Willis Wellington Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“fold up tissue paper and ram it into the window frame to stop them rattling all night!”
 of 5 bubbles GregMNZ, 18 Oct 2016 | Read review
“Try request a high floor due to the traffic”
 of 5 bubbles wer123, 17 Oct 2016 | Read review
“Room overlooking the car park gave a good view of the city at night although you would hear some traffic noise”
 of 5 bubbles kerr78, 8 Oct 2016 | Read review
“Single room was very small ask about larger room options”
 of 5 bubbles VisitTrenzalore, 6 Oct 2016 | Read review
“The quieter rooms would be away from Willis Street, so on the eastern side.”
 of 5 bubbles ReubenMcC, 25 Sep 2016 | Read review
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