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Bed great, TV great, Kitchen good size. Bathroom outdated, Exterior covered in scaffolding and rust, parking a nightmare plus 20 dollars, no aircon, noisy traffic. Positive is its location. No 24 Hr reception, no onsite restaurant or pool. Ok for a stop over for a...More
Thank Justin R
Response from xavier77, Owner at Quest On The TerraceResponded 1 week ago
Hi firstly the Quest on The Terrace is a great Serviced Apartment Hotel. As you said we have a great location and commented on checkout we had a great apartment! There is always some one on site you can contact 24 hrs. We have Franks...More
The studio apartment is very small - cannot walk around the bed and bedside cabinet inside wardrobe beside the bed. No switch in the bathroom to use the hairdryer.
Steps getting to the lift, the steps on the floor, then a step within the apartment...More
Response from xavier77, Owner at Quest On The TerraceResponded 11 December 2017
Hi Thanks for taking the time to write a review. If you found the apartment too small you can always upgrade to a larger one. There are 5 small steps to the elevator which goes to the 13th floor. We can repair any maintenance issues...More
Stayed here for 7 days in a two bedroom apartment. Changed rooms after the first night as apartment was noisy (motorway side),pokey and dark. New room was bigger and second bedroom didn't feel like a cupboard, although with two single beds in it we couldn't...More
The location of this hotel is great.. handy to the city.. bedrooms are small but this didn't worry us.. lounge area and kitchen where great everything we needed.. caroline on the reception was super helpful
Response from xavier77, Manager at Quest On The TerraceResponded 6 December 2017
Thank you so much for your comments. Yes we greatly appreciate Caroline and will pass on your comments to her.
TERRIBLE noise level from our two brm family appartment, we had no sleep all night due to the noise level from the motorway right outside our room. Still paid a lot of money for this room and it was not acceptable. In your booklet in...More
Response from xavier77, Owner at Quest On The TerraceResponded 14 November 2017
Sorry to hear there was noise. It would have been good if you had told us at the time of stay because we could move you to another apartment. If there is any maintenance issues please bring these to our attention as we...More
Response from Andrew M | Property representative |
Jill - can you please let us know what name the booking was made under or ring us on 0800 5080 22
We have no air conditioning but we have desk fans available in all rooms and opening windows