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Comfort Hotel Wellington

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Comfort Hotel Wellington
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575 Reviews from our TripAdvisor Community

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New South Wales, Australia
Reviewed 1 week ago

arrived around 11:30pm and was greeted warmly at reception. Check in procedures done I arrived at my room and was very surprised by its size, and by size I mean how small it was. There was barely enough room to open the door. Its an old hotel with high ceilings and large windows that certainly let the wind and cold...

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Helpful?
Thank Mark S
Olivier L, General Manager at Comfort Hotel Wellington, responded to this review

Dear Mark S, Thank you for taking the time to share your feedback in regards to your stay at CQ Wellington. Please accept my sincerest apologies that your experience did not meet your expectations. We aim to make everyone's stay at CQ Wellington a comfortable and enjoyable experience. I have taken careful note of your comment in regards to the...

Auckland Region, New Zealand
Reviewed 1 week ago

I have stayed in Wellington before and not enjoyed it. This was mostly because the hotel was located far from where I wanted to be or because I felt I had paid too much. This time I really enjoyed the Cuba street location, the comfortable bed and new furnishings, as well as the very reasonable price. We were accompanying a...

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Helpful?
Thank Ted49
Olivier L, General Manager at Comfort Hotel Wellington, responded to this review

Dear Ted49, Gracious greetings from Wellington! Thank you for your recent stay with us and for taking time to write us a wonderful review! We are pleased to learn that you've enjoyed your stay with us and will continue to strive and excel to meet your expectations. We look forward to having you with us again in the near future!...

Newcastle, United Kingdom
Reviewed 2 weeks ago via mobile

Rooms small (and I'm used to small London hotel rooms). No aircon so warm rooms, even though the weather wadnt that great. Walls and windows very thin so lots of noise (couldn't open windows as too noisey). But....good location on Cuba Street and quite cheap considering our other hotels in new Zealand. You get what you pay for.

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Helpful?
Thank Jen32B
Olivier L, General Manager at Comfort Hotel Wellington, responded to this review

Dear Jen32B, Thank you for taking the time to share your feedback in regards to your stay at CQ Wellington. Please accept my sincerest apologies that your experience did not meet your expectations. We aim to make everyone's stay at CQ Wellington a comfortable and enjoyable experience. We're committed to providing the best possible accommodation and service so I've taken...

New Plymouth, New Zealand
Reviewed 3 weeks ago

Went to Wellington on an extra busy weekend - possibly due to Uni starting etc, so price of accommodation was inflated. Room was very clean and tidy, but a small box room. No aircon, so was very warm in middle of summer. Had to open windows so you could here everyone walking up and down the street and as Cuba...

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Helpful?
Thank Trudy B
Olivier L, General Manager at Comfort Hotel Wellington, responded to this review

Dear Trudy B, Thank you for taking valuable time to give us your feedback. We are pleased to learn that you've had an enjoyable time with us and that you found the location and facilities to your liking. We are in the midst of a refurbishment plan for the Hotel, so your comments are timely. We look forward to another...

Melbourne, Australia
Reviewed 3 weeks ago via mobile

Literally, there was someone gargling as I was trying to sleep and I could hear every annoying detail. On the other side, the person with the room beside me took a shower, it felt like they were in my bathroom. On the positive side, the staff are fantastic. The person who checked us in was amazing, helpful and a trainee....

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Helpful?
Thank smonp
Olivier L, General Manager at Comfort Hotel Wellington, responded to this review

Dear smonp, Thank you for taking the time to share your feedback in regards to your stay at CQ Wellington. Please accept my sincerest apologies that your experience did not meet your expectations. We aim to make everyone's stay at CQ Wellington a comfortable and enjoyable experience. I have shared your comments regarding customer service with the Team and they...

Reviewed 4 weeks ago via mobile

Centrally located at Cubastreet in the heart of the city. The building is beautiful. Our room was quite small but clean and sort of modern. Small double bed. On a saterday evening there was a lot of streetnoice. The wifi in our room good enough.

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Helpful?
Thank I P
Olivier L, General Manager at Comfort Hotel Wellington, responded to this review

Dear I P, Thank you for taking valuable time to give us your feedback. We are pleased to learn that you've had an enjoyable time with us and that you found the location and facilities to your liking. We look forward to another opportunity to be of service to you in the near future! Please feel free to contact us...

Auckland, New Zealand
Reviewed 4 weeks ago

Staff was friendly and very helpful on requests. Rooms clean and tidy. Bathroom very clean. Meals were good and fresh. Will definitely come back. Hotel is well situated, in Cuba street were everything happens in the great city of Wellington.

Review collected in partnership with this hotel
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Helpful?
Thank Rubin M
Olivier L, General Manager at Comfort Hotel Wellington, responded to this review

Dear Rubin M, Gracious greetings from Wellington! Thank you for your recent stay with us and for taking time to write us a wonderful review! We are pleased to learn that you've enjoyed your stay with us and will continue to strive and excel to meet your expectations. We look forward to having you with us again in the near...

Christchurch, New Zealand
Reviewed 4 weeks ago via mobile

For a place to stay overnight, at a reasonable price, in central Wellington, this ticked the boxes. Not the quietest place but bearable - Cuba Street isn't the quietest part of town, but that might be a reason to stay here if you're wanting to experience the city's life. The room had most necessities for a short term stay. No...

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Helpful?
Thank Gavin6114
Olivier L, General Manager at Comfort Hotel Wellington, responded to this review

Dear Gavin6114,+ Thank you for taking valuable time to give us your feedback. We are pleased to learn that you've had an enjoyable time with us and that you found the location and facilities to your liking. We look forward to another opportunity to be of service to you in the near future! Please feel free to contact us directly...

Asheville, North Carolina, Usa
Reviewed 16 February 2017

Clean room, high ceilings, well located downtown a block from the pedestrian-only portion of Cuba Street. Very good buffet breakfast. Bar/restaurant on the premises, and with many other bars and restaurants nearby. Good chain hotel experience.

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Helpful?
Thank RoadMode
Olivier L, General Manager at Comfort Hotel Wellington, responded to this review

Dear RoadMode, Gracious greetings from Wellington! Thank you for your recent stay with us and for taking time to write us a wonderful review! We are pleased to learn that you've enjoyed your stay with us and will continue to strive and excel to meet your expectations. We look forward to having you with us again in the near future!...

The Hague, The Netherlands
Reviewed 15 February 2017

This hotel is on a good spot, just in the middle of Cuba Street. This makes the rooms in the front probably more noisy. Our room was small and had no fridge. The breakfast is included, but is just average, toast, coffee and tea. For other dishes you have to pay an extra amount, which is pretty expensive.

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Helpful?
Thank Buen0sAires2011
Olivier L, General Manager at Comfort Hotel Wellington, responded to this review

Dear Buen0sAires2011, Thank you for taking the time to share your feedback in regards to your stay at CQ Wellington. Please accept my sincerest apologies that your experience did not meet your expectations. We aim to make everyone's stay at CQ Wellington a comfortable and enjoyable experience. We're committed to providing the best possible accommodation and service so I've taken...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
CQ Comfort Hotel Wellington exudes character and charm and is listed with the NZ Historical Places Trust. Blending timeless and classic architecture with modern essentials to ensure refined comfort, our rooms are cosy, flexible and have various bedding configurations to suit your style of travel. Equipped with modern ensuite bathrooms, LCD TV's and tea and coffee making facilities, these rooms offer a charming stay ideally located in the heart of vibrant Cuba Street. Complimentary Wi-Fi now included in the room rate. With shared onsite facilities, both hotels (Comfort & Quality) have access to the heated indoor swimming pool and spa, roof top sun terrace, fitness room, bar, restaurant, cafe, self-service laundry (charges apply), onsite car parking ($25 per night) and complimentary unlimited Wi-Fi. ... more   less 

Additional Information about Comfort Hotel Wellington

Address: 213 Cuba Street | Dunlop Terrace, Wellington 6011, New Zealand (Formerly The Chancellor)
Region: New Zealand > North Island > Greater Wellington > Wellington
Price Range: €76 - €126 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Comfort Hotel Wellington 3.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Comfort Inn Wellington
Wellington Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Hotel Wellington staff and other travellers.
3 questions
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9 months ago
Seattle, Washington
over a year ago

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Questions? Get answers from Comfort Hotel Wellington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th floor is best”
 of 5 bubbles Ted49, 13 Mar 2017 | Read review
“Perhaps request a room away from Cuba St”
 of 5 bubbles 556trudyb, 1 Mar 2017 | Read review
“The comfort part of the hotel is older but very good - the quality part is newer but also higher (in a city prone to quakes)”
 of 5 bubbles H8576NYmikeh, 31 Jan 2017 | Read review
“back room was quiet but no view!”
 of 5 bubbles 650suh, 28 Jan 2017 | Read review
“No aiconditioning in rooms”
 of 5 bubbles zixo, 5 Jan 2017 | Read review
5 of 5