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James Cook Hotel Grand Chancellor

3,200 reviews
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Traveller (185)
Room & Suite (74)
Dining (11)
Overview
  • Excellent28%
  • Very good47%
  • Average19%
  • Poor4%
  • Terrible2%
Travellers talk about
“lambton quay”(339 reviews)
“great location”(413 reviews)
“valet parking”(141 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
Offers from James Cook Hotel Grand Chancellor
Special Offer: Free parking
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Reviews (3,200)Write a Review
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913
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608
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71
Show reviews that mention
All reviewslambton quaygreat locationvalet parkingcentral locationeasy accesscable carbit datedbuffet breakfastthe club loungepleasant staybusiness tripgood sizemini barwould stay againte papanew zealandlift
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1 - 5 of 3,152 reviews
Reviewed yesterday

The stay was ok but no where near as good as stays I have experienced elsewhere in NZ over the last 6 months . Your rooms are showing their age and having a single lift working for the price charged is unacceptable

Review collected in partnership with this hotel
Thank O9465WCkennethg
Hotel's Favourite
Reviewed 18 October 2017

The staff at the James Cook make you feel wanted try them and you'll go back for more. The check in is smooth with all necessary info provided at the desk. The elevators are fast and smooth and fast. there is a good breakfast window...More

Review collected in partnership with this hotel
1  Thank Paul H
Reviewed yesterday

I enjoyed my short stay . Friendly staff , clean rooms , good location. Beds were very comfortable , room lighting was great , good accessories in the toilet . Quick service and assistance by staff , luggage storage convenient .

Review collected in partnership with this hotel
Thank natashar254
Reviewed yesterday

Would definitely stay here again. Great location and great food. Rooms were sufficient for what we required. Staff were friendly and helpful especially at breakfast. Its not easy for us to find accommodation for 2 adults and 4 children but we were able to get...More

Review collected in partnership with this hotel
Thank katnphil
Reviewed yesterday

The James Cook is a great hotel, and I have stayed there regularly. This stay was marred by a crashing, metallic noise from somewhere within the hotel complex. It definitely sounded like a mechanical problem of some kind, not generated by party goers. It happened...More

Review collected in partnership with this hotel
Thank suesI270WL
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Traveller (185)
Room & Suite (74)
Dining (11)
Hotel & Grounds (106)
Bathroom (15)
Business Centre & Event Rooms (3)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$89 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Wellington
#12 Luxury Hotel in Wellington
#16 Romantic Hotel in Wellington
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$89 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Wellington
#12 Luxury Hotel in Wellington
#16 Romantic Hotel in Wellington
Room types
Suites, Non-Smoking Rooms
Questions & Answers
Ask a question
JARPHX
1 November 2016|
Answer
Response from JamesCookHotel | Property representative |
Thank you for your question. We offer a dry cleaning laundry service only, where your items are picked up and delivered, after being laundered. There are no coin-operated washing machines at the Hotel.
1
Vote
Kurt A
17 October 2016|
AnswerShow all 3 answers
Response from JamesCookHotel | Property representative |
Hi Kurt, Thanks for your message. There is no pool at the James Cook Hotel Grand Chancellor. Our leisure facilities include a day spa and fitness room.
0
Votes
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