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Bay Plaza Hotel

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342 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Wellington, New Zealand
Reviewed 5 days ago NEW

Bay Plaza hotel does NOT sell itself as a 5 star hotel, so dont expect 5 star decor - However, you will receive 5 star service. Im fed up at looking at the negative reviews regarding the decor or the location or the noise. You are well aware that it is situated near a busy road, so you do have...

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Helpful?
Thank h0spochik
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good evening, Thank you for the 5/5 star review! We're very happy to hear you enjoyed you stay, and that you would stay again! I will pass on your review to all the staff, we have a great team who all strive to exceed our guest expectations. We are fortunate to have a great central city location, with excellent views,...

Hobart
Reviewed 6 days ago NEWvia mobile

Unfortunately due to an event in Wellington we had to pay an extra fee to our already prepaid vouchers. The room surprisingly had an extra single bed, which made sharing a little easier after a long week of hotel hopping. I write this now, however, listening to every car that goes past, the wind whistling through a gap in the...

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Helpful?
Thank zoef92
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon, Please accept my sincere apologies for the shortcomings you encountered with the your recent stay, with regard to your room allocation. Customer service is a major focus of the hotel, we have a great team at the Bay Plaza Hotel, and we are fortunate to have a great central city location, with excellent views, so it was disappointing...

Berridale, Australia
Reviewed 1 week ago NEWvia mobile

Bay Plaza is in a great location - that's the only great thing about it. The rooms are dated and pokey and poorly fitted out. My room backs onto a youth hostel which means there is noise until late into the night. Toilets flushing in each room surrounding mine echo through each room. Pay a little more and stay somewhere...

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Helpful?
Thank Robyn578
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Robyn, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We were disappointed to read your comments, which do not reflect your entire stay at the Bay Plaza Hotel. We wish to clarify for you that...

Geneva, Switzerland
Reviewed 1 week ago via mobile

Located at the far end of Cable Street, close to the Te Papa Museum and Wellington's trendy cafe and bar areas, the Bay Plaza (good name!) is in a great location, but it has certainly seen better days. The architecture is strictly functional and the interiors are dowdy, drab and worn. The hotel seems to consist of 50 shades of...

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Helpful?
Thank SKIClub
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Bay Plaza Hotel we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Yes we are fortunate...

Reviewed 1 week ago

We stayed for two nights at this Hotel.Good,comfortable,neat,well maintained room with one double and one single bed.Excellent super market--New World--just opposite the Hotel.Te Papa museum and shopping area nearby.Restaurants within walking distance.Free WiFi.Helpful staff.Good breakfast.Bathroom small,but o.k.

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Thank Sampath N
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning, Thank you for taking the time to provide us with your lovely review and feedback. The Team and I are delighted to hear you enjoyed your overall stay; in particular our central location and the level of service provided. We look forward to welcoming you back to Bay Plaza Hotel when you visit Wellington city. Regards Eileen

Manono Uta
Reviewed 2 weeks ago

Great location a bit pricey though for what they offer, the rooms are a bit dated and service average. They didn't tell me about an extra charge for parking until I arrived so make a note for your budget I believe it was $18 NZD. I am a hotel owner, so I understand the industry and what people expect. I...

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Helpful?
Thank LeVasaResort
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Bay Plaza Hotel we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. It is disappointing to...

invercargill
Reviewed 3 weeks ago

Stayed here many times when visiting from the UK. The first in 2006, and the latest 2016. I've never booked, just turned up at reception and presto.... always got a room, for a three or four night stay. It's comfy, handy for the centre of town, there's a car park. Sometimes I took breakfast, even though I hadn't booked one,...

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Helpful?
Thank thebluffoyster
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning, Thank you for taking the time to write your review. We are delighted to see that you enjoyed your stay with us. on your return visit to New Zealand. We are fortunate to have a good central city location and a great food and beverage operation, and a great team! We look forward to welcoming you back the...

Reviewed 4 weeks ago via mobile

I always enjoy returning to Bay Plaza. Not the most up to date hotel by any means but it's very clean, comfortably appointed and the views are fantastic,especially at night, across to the harbour. It is so convenient to the city centre; just a short walk to Te Papa, Courteney place and a lovely longer walk to Oriental Bay, which...

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1Thank Judy H
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning Judy, Thank you for taking the time to provide us with your lovely review and feedback. The Team and I are delighted to hear you enjoyed your overall stay; in particular our central location and the level of service provided. We look forward to welcoming you back to Bay Plaza Hotel for another memorable stay. Regards Eileen

Dunedin, New Zealand
Reviewed 5 weeks ago

We've just spent four nights in this hotel. Advertising the view is fine - if you're on the 10th floor, perhaps. All we could see, really, was the back of the Supermarket opposite. We heard it too - at 5 a.m. Double glazing would improve that. Breakfast - rather overpriced at $8 per person plus $3 Room Service charge -...

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Helpful?
Thank revbarb
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning Barbara, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At the Bay Plaza Hotel we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. I am...

Christchurch, New Zealand
Reviewed 28 October 2016

The Bay Plaza Hotel runs a special price promotion with Supercoupons. Their deals seem attractive, until you actually try to book a room using a Supercoupon. I have tried twice now and both times the promotion has been mysteriously unavailable. But they do have the exact same room available for a 50% higher price... Nobody likes to be scammed. This...

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Helpful?
1Thank Fernando012
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Fernado, Thank you for your post on Tripadvisor. I apologise for the shortcomings you encountered, with your accommodation rate. In reference to your comments about Super Dockets, we have been successfully using this promotion and it is subject to availability which is clearly stated on the docket, so I think this comment is a little unreasonable. We are...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located on Wellington's exclusive Oriental Parade, the Bay Plaza Hotel is affordable quality accommodation offering harbour and city views in perfect proximity to the Capital's vibrant city centre and superb leisure activities to experience and explore. Te Papa Museum and Courtenay Place 2/5 minutes walk from the hotel. ... more   less 

Additional Information about Bay Plaza Hotel

Address: 40 Oriental Parade | PO Box 9470, Wellington 6141, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Price Range: €79 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bay Plaza Hotel 3.5*
Number of rooms: 75
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Also Known As:
Bay Plaza Wellington
Wellington Bay Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Bay Plaza Hotel staff and other travellers.
1 question
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Palmerston North, Manawatu-Wanganui, New Zealand
1 month ago

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Questions? Get answers from Bay Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room in one of the upper floors with a good street view.”
 of 5 bubbles 392sampathn, 30 Nov 2016 | Read review
“with a view on top floors”
 of 5 bubbles LeVasaResort, 21 Nov 2016 | Read review
“The higher, the better, but I've stayed in several, and they mostly seem the same.”
 of 5 bubbles thebluffoyster, 17 Nov 2016 | Read review
“I wish I'd known to ask for a room with a view, on a higher level.”
 of 5 bubbles revbarb, 4 Nov 2016 | Read review
“Do not support such a dishonest company”
 of 5 bubbles Fernando012, 27 Oct 2016 | Read review
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