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The Reef Resort

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#4 of 71 Hotels in Taupo
Certificate of Excellence
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The Reef Resort
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481 Reviews from our TripAdvisor Community

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Showing 466: English reviews
Auckland
Reviewed 29 January 2017

We stayed in room 19 for 3 nights, room 18 is identical and a friend stayed in that one. Other reviews have commented on the pool and other amenities so this is our view of the room itself: Both 18 and 19 are accessed via a stairway from the car park at the side of the building - this is...

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Helpful?
Thank vanfamAuckland
SharonAndRobBell, Manager at The Reef Resort, responded to this review

Dear Vanfam/Auckland Thank you so much for taking the time to review the Reef Resort in Taupo. We are so pleased that you enjoyed your stay here with us and that you found the room clean and well equipped. The room actually does have a queen bed in the bedroom and I do acknowledge that it does take up room....

Calgary, Alberta
Reviewed 26 January 2017

Great hotel. Staff is very friendly, rooms and common areas are clean, well decorated and stocked. We had a ground level poolside room which has a great view of the pool area and lake between buildings. The pools themselves are awesome, and a nice spot to relax after a day of activities. There is also a BBQ in the pool...

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Helpful?
Thank CTB403
SharonAndRobBell, Manager at The Reef Resort, responded to this review

Dear CTB403 Thank you so much for your wonderful review. We try to make our guests feel welcome and comfortable while you stay here with us. I am delighted that you were able to relax by the pool after a day of activities and so pleased that you were able to make use of the BBQ's. The wifi was an...

Dublin, Ireland
Reviewed 22 January 2017

We booked a Studio for 1 night and were given a really nice and spacious one next to the thermal pool with a hot tub. This was very relaxing and the pool is next to it. The receptionist was very helpful and gave us some good tips on which geothermal places we can visit nearby and in Rotorua. A laundry...

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Helpful?
Thank livermagpie
SharonAndRobBell, Manager at The Reef Resort, responded to this review

Dear Livemagpie Thank you so much for your wonderful review and we are so pleased that you enjoyed your stay here with us. It was lovely to hear that you enjoyed the thermal spa and you found it relaxing! Thank you so much for recommending the Reef Resort in Taupo and we hope that you have enjoyed your holiday. Warmest...

Melbourne, Australia
Reviewed 20 January 2017

We loved staying here. Close to the lake (has lake access), room was clean and a generous size, the owners were wonderful and made sure we had plenty of information re: must do's in the area. Able to borrow bikes and ride into town or around the lake. Good location as not right in the hustle-bustle of town however close...

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Helpful?
Thank eljay2307
SharonAndRobBell, Manager at The Reef Resort, responded to this review

Dear eljay2307 Thank you so much for your lovely review. It was a wonderful to know that you enjoyed your stay here with us at the Reef Resort in Taupo. It is our pleasure to offer information regarding activities for you to enjoy in Taupo while you stay here with us and we are delighted that you enjoyed your accommodation...

Auckland Region, New Zealand
Reviewed 17 January 2017

So with a family of 8 we booked the family apartment and two others on gosh so the best thing to do. Wonderful accommodation spacious and luxury in all aspects views magnificent as lake is right there. Family spent most of their time in pool. We will be back

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Helpful?
Thank Dianne H
SharonAndRobBell, Manager at The Reef Resort, responded to this review

Dear Dianne H Thank you so much for your lovely Review and I am so pleased that you all enjoyed your stay here with us. We look forward to having you all back to stay. Warmest Regards Sharon & Rob Managers

Palmerston North, New Zealand
Reviewed 16 January 2017

Stayed overnight whilst in transit between Palm. Nth. & Mt. Maunganui. Chose a poolside room as we have seen, swam & sailed on Lake Taupo on numerous occasions. Next time will be 2 nights so as to use the resort more fully.

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Helpful?
Thank Drallom2002
SharonAndRobBell, Manager at The Reef Resort, responded to this review

Dear Drallom2002, Thank you so much for taking the time to review the Reef Resort in Taupo. We would be only to happy to have you stay more than one night so that you can enjoy the facilities. Once again, thank you so much for your lovely review. Warmest Regards Sharon & Rob Managers

Taipei, Taiwan
Reviewed 11 January 2017

Stayed here in Dec 2016. Feel that the photos are misleading -- this is basically a budget motel off the main road with no lake views. Rooms kind of sucked -- loud A/C, older beds, weird layout, although our room had nice space. There is only one reason to stay here -- the service is great from the owners/managers. Very...

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Helpful?
Thank John T
SharonAndRobBell, Manager at The Reef Resort, responded to this review

Dear John T Thank you for your review and your kind words regarding Rob and I being helpful during your stay. That was so nice of you to say so, as we do try to make our guests stay a pleasant one. We were so sorry to hear that you found our Motel a "Dumpy" place. We do wish that...

Barnsley, United Kingdom
Reviewed 11 January 2017 via mobile

Wonderful stay from start to finish. Modern, clean rooms with Jacuzzi bath and sliding doors to look out on to the bay (Room No.9 - Top Floor). Comfy king bed and ample space. Great views of the lake and lovely fresh and thermal pool. Rob & Sharon were extremely courteous and catered for our every need including recommending an amazing...

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Helpful?
Thank Wild87
SharonAndRobBell, Manager at The Reef Resort, responded to this review

Dear Wild87, Thank you so much for your lovely review, which we have appreciated immensely. We are delighted that you enjoyed your stay here with us. We hope that you have continued to enjoy your holiday and hopefully one day "in the not to distant future" you are able to return to stay with us again. Take care Warmest Regards...

Ottershaw, United Kingdom
Reviewed 9 January 2017

We stayed here as a stopover for one night before being picked up by family on the next stage of our holiday, our regret was that we didn't have more time at this lovely motel. It is a tastefully furnished building, our bedroom was large with 2 queen sized beds and a well equipped kitchenette. The airy bathroom had a...

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Helpful?
Thank Michael J
Erin W, Manager at The Reef Resort, responded to this review

Dear Michael J Thank you so much for your wonderful review! We are delighted that you had an enjoyable time here at the Reef Resort. We try to take pride in what we do at the Reef Resort and it is our commitment to our guests that they enjoy their stay. Our housekeeping staff also take pride in their work...

Minehead, United Kingdom
Reviewed 8 January 2017

Very nice, large room with spa bath. In hindsight we should have paid extra to have a lake view because it is so beautiful. However we were only staying the one night and had a good walk along the lakeside, accessed from the property. Taupo was buzzing, being peak season, but we didn't find the unit noisy at all. It...

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Helpful?
Thank WAC188
Erin W, Manager at The Reef Resort, responded to this review

Dear WAC188 Thank you for your lovely review and we are so pleased that you enjoyed your stay here with us! Hopefully next time you come to stay with us, there will be a Luxury Studio with Lake Views available for you! We are so pleased that you enjoyed your time in Taupo... it really is a great place to...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
Official Description (provided by the hotel)
We offer modern, clean, quiet and comfortable motel accommodation right on the edge of Lake Taupo, New Zealand. We have a range of room options from studio suites to one Bedroom Units all with spa baths and heat pumps.to luxury three bedroom apartments with thermal spa pools. We have free on-site parking, a heated swimming pool, a thermal pool, free high speed fibre WiFi, and most rooms come with breath-taking views of the lake and surround mountains. ... more   less 

Additional Information about The Reef Resort

Address: 219 Lake Terrace | Town Center, Taupo, New Zealand
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Price Range: €106 - €450 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reef Resort 4*
Number of rooms: 21
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Also Known As:
The Reef Hotel Taupo
Reef Hotel Taupo
Hotel Style:
#2 On the Beach Hotel in Taupo
#2 Luxury Hotel in Taupo
#2 Family Hotel in Taupo
#2 Spa Hotel in Taupo
#4 Business Hotel in Taupo
#4 Romantic Hotel in Taupo
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Resort staff and other travellers.
2 questions
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Questions? Get answers from The Reef Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our second floor pool view room, also had a great view over the lake :)”
 of 5 bubbles Stephirey, 8 Mar 2017 | Read review
“Even without an upgrade, this hotel is a fantadtic location”
 of 5 bubbles jand2017, 22 Feb 2017 | Read review
“Upper floor to get view of lake”
 of 5 bubbles lindarB5623QJ, 22 Feb 2017 | Read review
“Go for a lake view room if it's in the budget. We had apartment 1, and it would be ideal for 2 couples, or a family.”
 of 5 bubbles rebeccad176, 9 Feb 2017 | Read review
“Check room size and parking acess”
 of 5 bubbles , 2 Feb 2017 | Read review
5 of 5