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Chelmswood Motel

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#32 of 71 Hotels in Taupo
Certificate of Excellence
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241 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Oroua Downs, New Zealand
Level Contributor
96 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 weeks ago

If you don't have to be within a 3-5min stroll to the town centre, but really do want to be right by the lake edge, then certainly consider this motel. The front rooms all face the water, with just a large green and Lake Terrace road seperating you from the water. The back rooms don't have the view. All types... More 

Helpful?
Thank LMB27958
Chelmswood M, Owner at Chelmswood Motel, responded to this review

Hi LMB27958 Thank you for taking the time to write a review it is greatly appreciated by managenment and staff who read all reviews once a week to ensure we are in atouch with visitors feelings. More 

Viet Nam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 October 2016 via mobile

Friendly helpful staff. Clean, comfortable facilities with private hot water spa bath in the unit to soak in. Lovely quiet location across from the lake, where you can enjoy a lovely walk along the lake, meet the locals and paddle where the hot springs meet the cold lake water. And it's not too far from town.

Helpful?
Thank cgoldy
Chelmswood M, Manager at Chelmswood Motel, responded to this review

Hi guys and thanks for taking the time to remember us. We take a lot of pride in adding to your New Zealand experiences and we wish you further safe travels. More 

Auckland, New Zealand
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 October 2016

This is a really good place to stay in Taupo. We stayed in one of the rooms at the back - very quiet - mineral spa in the room - fantastic. The best thing about this motel is the staff. So friendly and professional. The water on departure is a nice touch.

Helpful?
Thank gregsnell3110
Chelmswood M, Owner at Chelmswood Motel, responded to this review

Hi Greg We really appreciate your comments and that you appreciate our efforts. More 

Auckland, New Zealand
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 October 2016 via mobile

We have just returned home after spending the weekend in Taupo for ours sons football tournament. The accomodation at Chelmswood was excellent. We stayed in a Lakeview Queen Plus a Single Bed Studio. The room offered fantastic views of the lake, large grassed area with a BBQ, tables and chairs. Beds were comfy, large screen tv with heaps of Sky... More 

Helpful?
Thank Andrew D
Chelmswood M, Owner at Chelmswood Motel, responded to this review

Andrew it was a pleasure to have your group stay with us and the welcome positive comments about your stay in contrast to the previous week when we hosted a Rugby tournament group who simply rubbished our hospitality. it may be that the Rugby culture needs to visit Soccer clubs to see what is acceptable behaviour and how sports tournaments... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 September 2016 via mobile

Should you be in the Taupo this is the motel to hang at. From the time you arrive Richard actually paid an interest in what your up to so he can then work out what he can do to help you out. Whether it's finding good deals for tours, going online for the latest ski report or as simple as... More 

Helpful?
Thank Rohan K
Chelmswood M, Owner at Chelmswood Motel, responded to this review

Hi Rohan Thank you for taking the time to post a review. your comments are greatly appreciated. More 

Auckland, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 September 2016

If your type of holiday includes been told what you can and cannot do and what you can and cannot afford, how to complete a form accurately and constantly spied on I would suggest you stay at this motel. That is just some of the points. The other main point being this motel does not equal value for money, it... More 

Helpful?
4 Thank RTAKL
Chelmswood M, Owner at Chelmswood Motel, responded to this review

Dear RTALK. You are correct, we will not take another booking from your Club again. We do have an expectation that children, 12 year olds, will be behaved and have parental supervision. Particularly when in our heated pool and running around the complex, where there are 20 other rooms of guests who are not here to suffer uncontrolled and totally... More 

Auckland, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 September 2016

I have never come across such an arrogant and rude management couple in my life. I have been in hospitality all my life and this couple puts Faulty Towers to shame. Accepting a booking from a rugby club - all players being 12 year old children should not have been accepted if they do not like children - this was... More 

Helpful?
2 Thank terry676
Chelmswood M, Owner at Chelmswood Motel, responded to this review

Dear Terry676 Forgive the same response as Previous writer but it is relevant, we do have an expectation that children, 12 year olds, will be behaved and have parental supervision. Particularly when in our heated pool and running around the complex, where there are 20 other rooms of guests who are not here to suffer uncontrolled and totally unsupervised children.... More 

1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 September 2016

We stayed at the motel over the past weekend as part of a larger group of families and kids. From the get go it became very apparent that the Manager had very little tolerance for the children. Instead of approaching the parents with his gripes he took it upon himself to remonstrate with the kids directly. The kids were locked... More 

Helpful?
7 Thank M R
Chelmswood M, Manager at Chelmswood Motel, responded to this review

Dear MR My responses to the two others of your groups reviews substantially cover views, but you have highlighted two specific items which I will address. Your children were locked out of the Hot outdoor pool, as after three requests to stop jumping from the rocks (2metres from pool edge) into the pool (12 year olds) and the total lack... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 September 2016

Great Room with view and very friendly and helpful owners. The pool was lovely and warm and we had a plunge pool in our room. Parking was right outside our door. Kitchen and cooking facilities as well.

Helpful?
Thank Crissybuka
Chelmswood M, Owner at Chelmswood Motel, responded to this review

Hi Crissy Your review is greatly appreciated , thank you. More 

Whangarei, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2016

The owners were very friendly, helpful and accommodating. The unit was clean, tidy and comfortable. Great parking available for those that require more than just a car park. The motel is set back off the road a bit so road traffic noise is not a problem.

Helpful?
Thank Tuffie59
Chelmswood M, Owner at Chelmswood Motel, responded to this review

Hi Truffle Thank you for taking the time to write a review it is greatly appreciated. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Asure Chelmswood Motel Taupo Overlooking Lake Taupo New Zealand. Chelmswood Motel Taupo is a Tudor style complex consisting of 36 units (24) with their very own natural thermal mineral pools. Located at the southern entrance to Taupo with beautiful views of Lake Taupo. One of only 10 properties with SKY Guest Select (60 Plus TV Channels). Easy to find, conveniently located on Lake Terrace (old SH 1) which passes through Taupo on the way to either Auckland or Wellington. Just a few minutes from town, with off street parking for cars, boats, trailers, trucks and more. The complex sits on a very peaceful two acres of grass land with stunning views of Lake Taupo. Asure Chelmswood Motel Taupo is the perfect choice for the whole family, the couple wanting a romantic peaceful break, the over-nighter looking for a great nights sleep to break their journey, or the club who want all the facilities on one site. (Function room and large kitchen). Secure off road parking for your trail bike trailers, race rigs, boats etc. While staying have a fun filled break and use the heated outdoor swimming pool, redwood sauna, grassed BBQ area or one of our bikes to ride around the lakes cycle-ways, or just sit along the front of the complex and soak up the magnificent views of Lake Taupo. Keep in touch by utilising our high speed internet access including free wireless, and catch up on the washing in our Free Guest laundry. ... more   less 

Additional Information about Chelmswood Motel

Address: 250 Lake Terrace, State Hwy 1 | Waipahihi, Taupo 3330, New Zealand (Formerly Chelmswood Manor)
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Price Range: €72 - €162 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chelmswood Motel 3.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Chelmswood Manor Hotel Taupo
Hotel Style:
#19 Family Hotel in Taupo
#21 Romantic Hotel in Taupo
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Questions & Answers

Questions? Get answers from Chelmswood Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake facing rooms have wonderful lake view.”
 of 5 bubbles LMB27958, 31 Oct 2016 | Read review
“Rooms at the back are really quiet while the ones at the front have a better view.”
 of 5 bubbles gregsnell3110, 18 Oct 2016 | Read review
“Ask for View of Lake”
 of 5 bubbles Crissybuka, 10 Sep 2016 | Read review
“Lakeview Rooms”
 of 5 bubbles KomalA_12, 23 Aug 2016 | Read review
“The rooms with the mineral pool are worth the extra cost, larger rooms with better view, and of course the mineral pool which is amazing.”
 of 5 bubbles 389MiriamC, 25 Jun 2016 | Read review
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