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The Waterfront

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199 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Palmerston North, New Zealand
Level Contributor
5 reviews
Reviewed 1 week ago via mobile

Hardly any parking. Had to drive around the block to get a park. The spa bath only fits one person and no view of the water at all. Bed was very hard. But room was clean. Toilet made heaps of noise even 20 minutes after you flushed it. Wouldn't come back.

Helpful?
Thank sarahlulu1996
Mark D, Owner at The Waterfront, responded to this review

Hello Sarah, We are sorry to hear you never enjoyed your stay with us. This comes as a surprise. It was a very busy weekend in New Plymouth and naturally we would be short of car parks. We do have arrangements in place for over flow car parking right next door - if we had of known you were having... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

A very well maintained hotel with quality rooms and quite roomy. Very comfy bed and nice bathroom. Location in central New Plymouth wad perfect for us, less than 5 minutes walk to our show at TSB Theatre. Also handy location for iSite, Pukeariki Museum and shopping. Plenty of eating choices also within walking distance. Hotel restaurant also overlooks the coast... More 

Helpful?
Thank K8125BJdavidk
Mark D, Owner at The Waterfront, responded to this review

Thank you K8125BJdavidk, We appreciate your excellent comments. I am pleased you enjoyed what we have to offer and found our location very handy. I think we have the best location in New Plymouth and certainly the best outlook! Best wishes The Waterfront Hotel Team. More 

Napier
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Excellent location with views towards Tasman sea right in the heart of the city. Room is spacious and clean, staffs are friendly and helpful. Absolute value for money and will definitely stay again. Thanks Waterfront Hotel and keep it up.

Helpful?
Thank Eonlight
Mark D, Owner at The Waterfront, responded to this review

Eonlight, Thank you for staying with us! Great to know you though we were "Value for money". Often Hotels do not get this sort of feedback. We will continue to do our very best. Hope to host you again one day. Until then, all the best. More 

Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

We have just returned from a four night stay at this boutique hotel. We were a group of seventeen elderly people and found once again that The Waterfront met our needs and expectations. We have stayed here three times before. The rooms are spacious, clean and tastefully furnished. Good to have two comfortable chairs in the rooms, so often there... More 

Helpful?
Thank Dianne A
Mark D, Owner at The Waterfront, responded to this review

Hello Dianne A Thank you very much for your great feedback. We loved having your group stay with us again and it was a pleasure looking after you all. I imagine you all enjoyed Taranaki and got out to see all the sights! I am sorry you felt we did not assist you enough with your bags when you arrived.... More 

Auckland Region, New Zealand
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

I booked myself and a number of family members into the Waterfront in October to attend a family funeral. The rooms were beautifully clean well presented. The setting is superb. The staff were all extremely helpful during our difficult time. The restaurant provided very easily for all our dietary needs. The Manager even went to the extent of providing a... More 

Helpful?
Thank kiwi362015
Mark D, Manager at The Waterfront, responded to this review

Hello Kiwi362015 I am very pleased you enjoyed your time while staying with us, during the difficult time for your family. I am very pleased we did everything possible to make it as easy as possible for you, as your hosts it was our pleasure looking after you all. We have a great team and they will take great pride... More 

2 reviews
Reviewed 4 weeks ago

Great spot right next to the museum. Service at the restaurant excellent. Staff friendly and helpful. Rooms very comfortable and a good size. No view from my room but fabulous view from the restaurant. Free parking a bonus.

Helpful?
Thank Sue F
Mark D, Owner at The Waterfront, responded to this review

Hello Sue, Thank you so much for sharing you experience with other travelers. Its always good to receive great feedback from our guests. Very pleased you had a good time and we wish you all the best. Regards Mark More 

Hawera, New Zealand
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 October 2016

Girls night away and this place has it all. Rooms were clean and good size. Staff were friendly and helpful. Location was handy to shopping, the lovely walkway and the beach. Would definitely stay again.

Helpful?
Thank izzipop
Mark D, Owner at The Waterfront, responded to this review

Hello Again Izzipop, Thank you for your amazing review on the hotel. We really are so happy you enjoyed every aspect of your stay with us. We would love to have the chance to host you again one day. Until then, best wishes. Regards Mark D. More 

Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 October 2016 via mobile

Hubby and I thought that we'd have a change of scenery and we couldn't have picked a nicer place to hang out for the weekend!!! Beautiful service from the delightful staff. Our room had outstanding views of the beach and was wonderfully clean and tidy. We enjoyed ourselves far too much, I think!! Totally recommend.

Helpful?
Thank Vanya L
Mark D, Manager at The Waterfront, responded to this review

Hello Vanya L Thank you so much for your feedback. We are delighted you enjoyed everything we had on offer, including the restaurant for your weekend away. It was our pleasure looking after you. Until next time, Best wishes. More 

New Delhi, India
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 October 2016 via mobile

Good rooms close to beach and main city area. Was easy to check in and check out. We secured a parking spot but not sure we would have done if not as there are not a lot of car spots. Rooms were well appointed and comfortable.

Helpful?
Thank Aussietravels1005
Mark D, Manager at The Waterfront, responded to this review

Hello, Thank you very much for choosing to stay with us. We welcome you fabulous comments and are grateful for your business. Thank you for sharing. Regards The Waterfront Hotel Team! More 

Nelson, New Zealand
Level Contributor
411 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 25 September 2016

Overall excellent some of the key good points for me where Location Great staff Excellent restaurant Decent sized rooms Good sized work desk Fast free internet Good shower King sized bed Large bathroom overall ones of the best places in New Plymouth to stay for me.

Helpful?
Thank danjonelson
Mark D, Owner at The Waterfront, responded to this review

Hello Danjonlson, I would like to thank you for you great feedback, we really appreciate it. Very happy to know you left with a great impression of the hotel. It was our pleasure looking after you and we would love to be your hosts again next time you return to New Plymouth. Regards The Waterfront Hotel Team More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Simply watch the waves roll in... from New Plymouth's newest and ONLY Hotel on the Waterfront and yet only 1 minute to the CBD! Next door to the famous Puke Ariki Museum, Library and Information Centre! Complimentary FREE 1 hr wireless internet access daily. All rooms have super king size beds, or queen and single configuration if requested. Sea or City views from your step out balcony, most feature a step out Balcony and single spa bath, with all rooms including 12 channel sky TV, wireless & broadband internet & coffee/tea facilities. The Waterfront Hotel is a non-smoking hotel however you are most welcome to use the Balcony. Salt Restaurant and Bar on level one overlooks the sea! What more would you want!? Salt on the Waterfront offers an excellent range of seafood and contemporary cuisine with great views from every table. FORGET THE REST! TRY THE BEST! ... more   less 

Additional Information about The Waterfront

Address: 1 Egmont Street, New Plymouth 4310, New Zealand
Region: New Zealand > North Island > Taranaki Region > New Plymouth
Price Range: €106 - €163 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Waterfront 4.5*
Number of rooms: 39
Reservation Options:
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Also Known As:
Waterfront New Plymouth
The Waterfront New Plymouth, New Zealand - Taranaki
Hotel Style:
#6 Luxury Hotel in New Plymouth
#6 Romantic Hotel in New Plymouth
#7 Family Hotel in New Plymouth
#8 Business Hotel in New Plymouth
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Questions & Answers

Here's what travellers have asked, with answers from The Waterfront staff and other travellers.
1 question
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Questions? Get answers from The Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very central handy the everything.”
 of 5 bubbles 282diannea, 15 Nov 2016 | Read review
“Rooms on the northeast side have part sea views so worth the extra money.”
 of 5 bubbles kiwi362015, 6 Nov 2016 | Read review
“We had a room with a balcony view. There was traffic but it didn't bother me.”
 of 5 bubbles izzipop, 26 Oct 2016 | Read review
“Exceptionally comfortable Penthouse rooms, with space and large spa bath. Although amazing with great views were highly priced.”
  • The most comfortable bed
  • View towards the sun setting in the evening.
  • Loved the view of the ocean waves crashing from the balcony
  • Kitchen, dining, living with mini bar, and laundry.
 of 5 bubbles angelaj819, 17 Sep 2016 | Read review
“Eat in at the Salt Restaurant.. Just the best Food and Service, but you must book?”
 of 5 bubbles Samson631, 23 Aug 2016 | Read review
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