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Econo Lodge Cleveland

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443 Reviews from our TripAdvisor Community

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Showing 419: English reviews
Palmerston North, New Zealand
Level Contributor
199 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 26 April 2016

We really enjoyed our stayed at this property. Clean, great beds and pillows, very helpful motel owner who went the extra mile to make our stay more enjoyable. He tells me that several of the units are to have bathrooms and kitchens replaced and that will improve the complex. We would both go back again to stay - thank you... More 

Helpful?
Thank Joan M
BrijGurm, Owner at Econo Lodge Cleveland, responded to this review

Our team was really happy to read your feedback and it is good to know you found the new beds comfy. The outdoor heated pool got good use while you were here. We thank you for choosing to stay at the Cleveland. More 

1 review
Reviewed 25 April 2016

The cooking top was not working properly and seems very old. Had difficulties working with TV remotes all the times. Nice outdoor pool but without changing rooms, we had to go some other place to change. Otherwise, a good stay...

Helpful?
Thank Kazi R
BrijGurm, Owner at Econo Lodge Cleveland, responded to this review

The cook tops will be replaced this winter and the outdoor pool area will have a makeover too. Thanks for your feedback as it does help us in our effort to make the Cleveland one of the best place to stay in Rotorua. We look forward to welcoming you back. More 

Brisbane, Australia
1 review
Reviewed 17 April 2016

Overall good.reception was very helpful and welcoming.Thermal pool was a good one .Our 2 families stayed for 2 days and rooms were clean.Sadly when we return to the motel around 10pm on the second day there was not even a drop of water in both rooms .We tried to contact the reception and it was closed and we tried calling... More 

Review collected in partnership with this hotel

Helpful?
Thank vajira2016
BrijGurm, Owner at Econo Lodge Cleveland, responded to this review

Thanks for your feedback; it was unfortunate your rooms were without water during the night. This was not due to any faulty piping at the Cleveland. This was due to a shutdown for urgent repairs and the whole area was without water temporarily. We are pleased to note that inspite of this you enjoyed your stay at the Cleveland and... More 

Chennai (Madras), India
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 April 2016

The room we were given on our one night stay at Econo Lodge Cleveland was quite basic. The bed was comfortable, there was parking space right outside our room which was great as it started raining while we were preparing to check out. We didn't manage to use the free pool/ hot thermal pool facilities since we were running short... More 

Helpful?
Thank Mythreyee V
BrijGurm, Owner at Econo Lodge Cleveland, responded to this review

Hope you had a good flight home. You are right, all our guests are telling us the beds are super comfortable; these are pretty new being only a few weeks old. It is a shame you did not get to try to our mineral pools and/or the heated swimming pool, however, you did have lots of things planned to see... More 

Te Awamutu, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 April 2016

Wonderful place to stay for the whole family, as a couple or even if you're by yourself, friendly, welcoming and eager to please. Love the heated swimming pool and relaxing mineral pools. Kids enjoyed the playground area. We loved our stay and will definitely return. It's like home away from home!

Review collected in partnership with this hotel

Helpful?
1 Thank chantsdale1978
BrijGurm, Owner at Econo Lodge Cleveland, responded to this review

Thanks for letting us know you enjoyed your stay at the Cleveland. We are glad you liked the pools; we are told most guests find the temperature just right in the swimming pool whiile the mineral pools are always between 37C and 40C. Perfect for sorting out niggles, so we are told. We are looking forward to your return and... More 

Melbourne, Australia
Level Contributor
9 reviews
4 hotel reviews
Reviewed 9 April 2016

We moved to this motel after a bad experience at a neighboring property. They allowed us to check in early at 11am and offered us free pool towels and free movies as we booked directly. The studio lounge/bedroom was nice and clean with comfy beds and nice bedding. The bathroom was old and the shower curtain billowed with the high... More 

Helpful?
Thank SusanW681
BrijGurm, Owner at Econo Lodge Cleveland, responded to this review

We appreciate your frank feedback and will use it to further improve our housekeeping routine. We do apologise for the toilet floor not being clean. Yes, ants are a common problem in Rotorua, however, with our on-going preventive treatment, are now able to control them better. We are glad you enjoyed the outdoor heated swimming pool and look forward to... More 

Hangzhou
1 review
Reviewed 4 April 2016

Very good location. Close to restaurant, fruit market, hargly park etc.and 20 mins driving distance to thermal park. but room is next to road, Quite noisy if opening the windows. If don't open, the room will be stuffy.

Review collected in partnership with this hotel

Helpful?
Thank 212amber
BrijGurm, Owner at Econo Lodge Cleveland, responded to this review

Thanks for your feedback. We will ensure you get allocated a room away from the road when you next stay with us. Thank you for staying at the Cleveland. More 

Winston Salem, North Carolina
1 review
Reviewed 3 April 2016

Our family of 8 was traveling throughout the north island NZ and had an enjoyable stay at the newly renovated Cottage. Very spacious, fullly equipped kitchen, nice living area with a smart TV, free WiFi, well decorated and the beds are comfortable. One bathroom, but we managed the timing well. The facilities housed mineral springs, a heated pool, trampolines, also... More 

Helpful?
Thank Greekchic32
BrijGurm, Owner at Econo Lodge Cleveland, responded to this review

We are delighted you found the Cottage just right for your family. You are right, the Cottage is very spacious and with double glazing in the front rooms, is pretty quiet. We truly enjoy welcoming guests and sometimes, it is hard to say good bye as we develop a good relationship with most guests. Hope the rest of your holiday... More 

Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 March 2016

Loved this place! The owner is very friendly and gave us great tips on where to eat and what to see. There are two mineral pools available for guest use. The pools are truly relaxing and a great way to end your day after trekking about.

Helpful?
1 Thank Jacquie F
BrijGurm, Owner at Econo Lodge Cleveland, responded to this review

We are glad you enjoyed using our mineral pools; many of our guests claim all sorts of benefits after having a few soaks. The pools are free to use for all our guests and being open from 7am to 10pm gives everyone lots of chances to relax in them, as you did. Thanks for staying at the Cleveland and for... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 March 2016

The location is central to all attractions. The accommodation contains a very nice outdoor pool, as well as a mineral pool. The beds, kitchen and bathroom are clean. A family friendly place for all to enjoy!

Review collected in partnership with this hotel

Helpful?
1 Thank ASinghB
BrijGurm, Owner at Econo Lodge Cleveland, responded to this review

You have discovered how family friendly the Cleveland! Thanks for choosing to stay with us and for giving us the opportunity to tell you why we think Rotorua is the best place to spend a week of your holiday. Come back soon. More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Econo Lodge Cleveland. Econo Lodge Cleveland is perfectly situated only minutes from both Rotorua's lake front and city centre, and in close proximity to many leading tourist attractions. Econo Lodge Cleveland is an outstanding accommodation option for those visiting this tourist haven in the central North Island. Set in over 2 acres of spacious grounds with manicured lawns and beautiful gardens, the motel also offers a great outdoor heated pool, two hot thermal mineral pools, and a large children's playground area. Our comfortable rooms and amenities make Econo Lodge Cleveland the perfect accommodation choice for couples getaways, large groups, and in particular, family holidays. We have plenty of parking for boats, trailers, second cars or large vehicles, and with our location within walking distance of the markets at the lake, the central city, and the hospital, we are ideal for those without transportation too. ... more   less 

Additional Information about Econo Lodge Cleveland

Address: 113-119 Lake Road, Rotorua 3010, New Zealand (Formerly Cleveland Motel)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: €84 - €116 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Econo Lodge Cleveland 3.5*
Number of rooms: 31
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Also Known As:
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Hotel Style:
#3 Best Value Hotel in Rotorua
#13 Family Hotel in Rotorua
#15 Romantic Hotel in Rotorua
#16 Business Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Econo Lodge Cleveland staff and other travellers.
3 questions
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Questions? Get answers from Econo Lodge Cleveland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is a quiet location so all are good for sleeping.If it is only two people I would recommend the studio apartments.”
 of 5 bubbles molly215, 29 Nov 2016 | Read review
“😊 didnt need extra blankets as they were on hand!”
 of 5 bubbles elitulafono, 30 Oct 2016 | Read review
“Choose a room near swimming pool”
 of 5 bubbles sonalib730, 22 Oct 2016 | Read review
“Probably if we where staying longer we would have asked to swap with another room for a better frying pan but that is about it. Lovely set up and lots of space ”
 of 5 bubbles X7036BAlisas, 1 Oct 2016 | Read review
“Some of the units are configured differently so check what you're getting. ”
 of 5 bubbles halesafrica, 20 Jul 2016 | Read review
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