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3/12/2017 4/12/2017
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    Cleveland Thermal Motel

    113-119 Lake Road, Rotorua 3010, New Zealand
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    3/12/2017 4/12/2017
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    Traveller (25)
    Room & Suite (13)
    Pool & Beach (6)
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    • Excellent56%
    • Very good34%
    • Average8%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “econo lodge” (41 reviews)
    “heated pool” (36 reviews)
    “great pool” (12 reviews)
    Free Wifi
    Free Parking
    Breakfast Available
    Non-Smoking Hotel
    Family Rooms
    Facilities for Disabled Guests
    Laundry Service
    Self-Serve Laundry
    3.0 Star Hotel
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    3 Dec4 Dec
    1 room, 2 adults, 0 children
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    Reviews (608)
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    81 - 85 of 578 reviews

    Reviewed 21 March 2017

    The room was clean and tidy it was also cleaned while we was there. The bed was lovely and comfy the free WiFi was unlimited which it wasn't at all our stays but the main reason for us to give a great review is the...More

    Review collected in partnership with this hotel
    Thank butlerdanny7
    Response from ShelleyTim, Manager at Cleveland Thermal MotelResponded 8 April 2017

    Thank you for your lovely review, free Wifi certainly means keeping in touch with loved ones and kids entertained is important, and you are right a lot of outher accommodation providers do limit wifi, or charge for it. We pride ourselves on our local knowledge...More

    Reviewed 21 March 2017

    The owners had very good customer service, the motel was average but a great price for what it was. Brilliant thermal baths, which have a silky texture. It was well worth the money. I would stay there again,More

    Review collected in partnership with this hotel
    Thank oliver302
    Response from ShelleyTim, Manager at Cleveland Thermal MotelResponded 23 March 2017

    It is good to hear that the team provided you with such good service, it is something that we pride ourselves on here at the Cleveland! The motel is undergoing in the process of being upgraded. Watch out for pictures on both our website and...More

    Reviewed 20 March 2017

    My wife and I are both Polio survivors and found the owners of the motel very helpful in providing shower mats and chairs for shower. They also assisted with tour bookings and recommended places to dine. The thermal pools were very welcome after a long...More

    Thank Charles C
    Response from ShelleyTim, Manager at Cleveland Thermal MotelResponded 23 March 2017

    We are extremley happy that you enjoyed your stay and that our team were able to help you out. We get great pleasure from trying to make each guest's stay as enjoyable as possible. We love providing knowledge of our lovely city and surrounding area,...More

    Reviewed 18 March 2017 via mobile

    Highly recommended. Our room was simple but spacious and clean, the hot pools are very relaxing and the manager was superb. Lovely big grounds with plenty of space for children to play. Very good value accomodation.More

    Thank Richard S
    Response from ShelleyTim, Manager at Cleveland Thermal MotelResponded 23 March 2017

    Thank you for your feedback. The team here take great delight in ensuring that the rooms are clean and tidy for your arrival, and that the team were friendly and helpful. We love giving advice on what to do, and when to do it. The...More

    Reviewed 12 March 2017

    We stayed in a one bedroom unit at Cleveland for three nights while in Rotorua for work. We chose this motel on the basis of space (to work), its reviews, the price (although not the cheapest) and the thermal hot pools. The unit was big,...More

    Thank David43Oliver
    Response from ShelleyTim, Manager at Cleveland Thermal MotelResponded 13 March 2017

    Thank you for the review. We are in progress of upgrading the kitchens and bathrooms to modernise them. The TV's, beds and Wifi system have all just recently been upgraded and it is good to see that you enjoyed them! There sure is a lot...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Self-Serve Laundry
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Heated pool
    • Outdoor pool
    • Price range
    • US$85 - US$176 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Best Value Hotel in Rotorua
    • #13 Family Hotel in Rotorua
    • #15 Romantic Hotel in Rotorua
    • #16 Business Hotel in Rotorua
    • Room types
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Accessible rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 31
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda, Priceline, Travelocity, Hotwire, Cancelon, Evoline ltd, Orbitz, getaroom.com, Cheap Tickets and TripOnline SA so you can book your Cleveland Thermal Motel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Bay of Plenty Region >
    • Rotorua District >
    • Rotorua
    • Also Known As
    • Cleveland Hotel Rotorua ,
    • Cleveland Motel Rotorua
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    Traveller (25)
    Room & Suite (13)
    Pool & Beach (6)
    Dining (2)
    Hotel & Grounds (27)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    Sergio P
    26 January 2017|
    Response from ShelleyTim | Property representative |
    Good Evening Sergio, YEs we have lockable facilities for mountain bikes.
    Jowee J
    14 January 2017|
    AnswerShow all 2 answers
    Response from ShelleyTim | Property representative |
    Our Motel does not have air conditioning at present - only fans in the room.
    Murray M
    9 September 2016|
    Response from BrijGurm | Property representative |
    Hi. The Cleveland can offer you 2 room types for your party of 3 adults. Option 1 is the 1-bedroom apartment that has 2 beds in the bedroom and 1 bed in the lounge. Option 2 is the studio apartment where 1 queen bed & 1... More
    Room Tips
    "Room at the back of the complex would be quieter away from the traffic of the road and new customers to the..."
    Read review
    "Be careful of the shower floor it is very slippery when wet."
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    "Book direct - free movies"
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    "While clean as possible the bathroom toilet and basin let down the quality of this unit."
    Read review
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